Edge Hill’s Support Teams
Whether you’re looking for advice on managing your money, careers advice, support with your wellbeing or you want to find out what’s happening on campus, we’ve got you covered:
We offer support on almost anything you can think of. Accommodation queries, advice on settling in to university life, support for Care Experienced and Estranged Students (CEES), disability support, money advice and counselling to name just a few.
Care Experienced and Estranged Students (CEES) – a wide range of support is available during your time at university through a dedicated contact. To find out more, you can email: [email protected]
Faith and Community – pastoral guidance and support for students of all faiths and none, helping to create a welcoming community on campus.
Accommodation – get help and support with any queries relating to accommodation both on and off campus.
Campus Life – the team is here to help you settle in to life on campus, make friends and feel part of the Edge Hill community.
Disability Support – we have individually tailored support available for students with disabilities, autism spectrum conditions, physical or sensory impairments and mental health problems. The Inclusion Team can provide extra support during your time at Edge Hill. You can contact them by email: [email protected] or visit their webpage for more information. If you have a speciﬁc learning difﬁculty (e.g. Dyslexia, Dyspraxia, ADD/ADHD), please contact Library & Learning Services SpLD Team by email: [email protected] or visit their webpage to find out more.
Money Advice – advice on all money-related matters including student funding, budgeting, and the Student Support Fund.
Student Support Team – can help you navigate the challenges that come with University life, connecting you to support and services to help you succeed. If you’re feeling unsure about anything, either personally or academically, then the team can offer tailored support to help you make positive next steps.
Wellbeing and Counselling – support for issues that affect your wellbeing, such as anxiety, stress, or feeling overwhelmed as well as information about GP and counselling services.
Specialist Library and Learning Services support
The team in the Catalyst building can help support you in your studies, whether on campus or at a distance. Throughout your time with us, they’ll be available to:
- help you ﬁnd out about library print and digital resources, library facilities and learning spaces within Catalyst
- provide academic skills support (UniSkills) at all levels of study from assignment planning to submission
- provide IT support including how to access WiFi on campus and help with learning technologies including Learning Edge – the University Virtual Learning Environment.
Support from the Careers Team
Based in Catalyst, the careers team are there to help you, both as a student and graduate, to achieve your success and stand out from the crowd.
The Careers team offer a range of services, including:
- 1-to-1 informal appointments to talk about anything careers related. Talk about career options, finding part-time or graduate work, volunteering opportunities, application and interview advice and more
- workshops and events that run throughout the year such as CV workshops, careers fairs and employer presentations
- recognition through awards programmes. You can receive recognition for your self-development and boost your CV through Careers-led initiatives, such as the Extra Edge programme and the annual careers awards.
Support with your course
Depending on which course you’re studying, you’ll fall into one of three faculties depending on the course you’re studying: Faculty of Arts and Sciences, Faculty of Education or Faculty of Health and Social Care.
Here’s an idea of which members of staff will be a key part of your course:
Course Leader – this person is the individual who’ll be responsible for the entire course that you’re applying for.
Year Lead – each cohort has an allocated person to lead that year.
Lecturers – these are the individuals who’ll be teaching you your course content during each semester and they’ll be on hand to answer any queries about course content.
Personal Tutor – You’ll be allocated a Personal Tutor for each academic year. This person has a dual role to support you both academically and pastorally and you’ll often have regular meetings with them.
Supporting you to learn a language
There are two routes if you wish to study a language. If you’re studying on an eligible programme, you can take a language module in Arabic, French, German, Italian, Mandarin or Spanish as part of your degree. If you’d like to study a language as a supplement to your degree, you can join Language Steps, our extracurricular evening language classes.
If you’re an Edge Hill student and don’t have English as your first language, you can attend the in-sessional English Language Support Classes in the Language Centre. The in-sessional English Language Support Classes focus on academic reading, writing, speaking and listening skills. All classes are free on a sign-up basis and are open to all International or EU students. For more information, please visit them online.
If you’d like any more information about the Language Centre or have any questions, please contact Lucy McNally:
Keeping the campus beautiful
Facilities Management (also known as FM) employ a huge number of support staff across the University. Whilst the roles of all FM staff are varied, maintenance is a big part of what they do. You may see members of the FM team doing housekeeping, maintaining the site and grounds or responding to a repair job in your halls of residence.
Keeping you safe
Providing a safe, secure and welcoming environment remains one of our main priorities. Our Campus Support Team are available 24/7 to ensure the safety and wellbeing of all of our students, staff and visitors during their time here.
Campus Support ensure the campus is secure, manage traffic and parking, monitoring CCTV and security systems, responsible for access control, monitoring CCTV and security systems and are there to respond to any emergencies, including first aid requests. This is all to ensure that you feel comfortable and safe when you are on campus.