Edge Hill’s Support Teams

General support

We offer support on almost anything you can think of. Accommodation queries, advice on settling in to university life, support for Care Experienced and Estranged Students (CEES), disability support, money advice and counselling to name just a few.

Care Experienced and Estranged Students (CEES) – a wide range of support is available during your time at university through a dedicated contact. To find out more, you can email: [email protected].

Faith and Community – pastoral guidance and support for students of all faiths and none, helping to create a welcoming community on campus.

Specialist Library and Learning Services support

The team in the Catalyst building can help support you in your studies, whether on campus or at a distance. Throughout your time with us, they’ll be available to:

• help you find out about library print and digital resources, library facilities and learning spaces within Catalyst
• provide academic skills support (UniSkills) at all levels of study from assignment planning to submission
• provide IT support including how to access wifi on campus and help with learning technologies including Learning Edge – the University’s VLE (Virtual Learning Environment).

Support from the Careers Team

Based in Catalyst, the careers team are there to help you, both as a student and graduate, to achieve your success and stand out from the crowd.

The Careers team offer a range of services, including:

• 1-to-1 informal appointments to talk about anything careers related. Talk about career options, finding part-time or graduate work, volunteering opportunities, application and interview advice and more
• workshops and events that run throughout the year such as CV workshops, careers fairs and employer presentations
• recognition through awards programmes. You can receive recognition for your self-development and boost your CV through Careers-led initiatives, such as the Extra Edge programme and the annual careers awards.

Support with your course

Depending on which course you’re studying, you’ll fall into one of three faculties depending on the course you’re studying: Faculty of Arts and Sciences, Faculty of Education or Faculty of Health and Social Care.

Here’s an idea of which members of staff will be a key part of your course:

Course Leader – this person is the individual who’ll be responsible for the entire course that you’re applying for.

Year Lead – each cohort has an allocated person to lead that year.

Lecturers – these are the individuals who’ll be teaching you your course content during each semester and they’ll be on hand to answer any queries about course content.

Personal Tutor – You’ll be allocated a Personal Tutor for each academic year. This person has a dual role to support you both academically and pastorally and you’ll often have regular meetings with them.

Supporting you to learn a language

There are two routes if you wish to study a language. If you’re studying on an eligible programme, you can take a language module in Arabic, French, German, Italian, Mandarin or Spanish as part of your degree. If you’d like to study a language as a supplement to your degree, you can join our extracurricular evening language classes.

If you’re an Edge Hill student and don’t have English as your first language, you can attend the in-sessional English Language Support Classes in the Language Centre. The in-sessional English Language Support Classes focus on academic reading, writing, speaking  and listening skills. All classes are free on a sign-up basis and are open to all International or EU students.

If you’d like any more information about the Language Centre or have any questions, please contact Lucy McNally:

Keeping the campus beautiful

Facilities Management (also known as FM) employ a huge number of support staff across the University. Whilst the roles of all FM staff are varied, maintenance is a big part of what they do. You may see members of the FM team doing housekeeping, maintaining the site and grounds or responding to a repair job in your halls of residence.

Keeping you safe

Providing a safe, secure and welcoming environment remains one of our main priorities. Our Campus Support Team are available 24/7 to ensure the safety and wellbeing of all of our students, staff and visitors during their time here.

Campus Support ensure the campus is secure, manage traffic and parking, and monitor CCTV and security systems. They are also there to respond to any emergencies, including first aid requests. This is all to ensure that you feel comfortable and safe when you are on campus.