Easily make membership purchases or update your details via our online booking system. Our system works in real time and is available in a mobile friendly format so you can access it on the go.
Online booking system
You can make membership purchases including renewals, court bookings and exercise classes. You can also renew and enrol your children’s activity courses online including our gymnastics and trampolining lessons as well as log into your account to see bookings and purchases you have as well as make amendments to your personal details such as contact details.
We are currently experiencing an issue for Edge Hill Students to login into our new online shop using their Edge Hill email and password. We are working hard with our leisure system suppliers to rectify the issue however in the meantime please can Edge Hill students click on the link below to access the online shop.
If you book exercise classes or courts you will still need to register your visit by either swiping on the dance studio door for classes situated in that facility, or collecting your ticket up to three hours prior to the class start time for all other classes.
Contact the team if you wish to make amendments to direct debits, cancel memberships, request a refund or move paid bookings.
How do I log in on the first occasion to the new online shop?
All students can continue to use their current EHU network login and password to access the new online shop.
Staff and community members will need to create a password for the new online shop by clicking on the login button followed by the “Forgotten Password” button. Please note that this will only change the password for your membership on the new online shop.
For members of staff with an existing membership, when selecting the forgotten password button, you will need to then select the “Member of the Public” button (not the “Student/Staff Membership” option) in order to change your password.
We are currently experiencing an issue for Edge Hill Students to login into our new online shop using their Edge Hill email and password. We are working hard with our leisure system suppliers to rectify the issue however in the meantime please click on the link below to access the online shop.
My email address is not recognised (existing community / staff customer)
Check with our Front of House Team to see if we have your current email address registered against your membership on our system.
I don’t know my membership (card) number
Contact our Front of House Team or check any receipts you have made purchases on your membership with. For current Edge Hill Students this will be your student ID number.
I cannot log in (community/ staff)
Check you are logging in via the community/staff button. If you have not attended the centre within the last 24 months or do not have a current paid membership you may no longer be on our system and will have to register as a new user. You will be able to check this with our Front of House Team.
I cannot log in (Edge Hill student)
You must be a current Edge Hill Student and log in via the student login button using your student ID and Edge Hill University network login password.
We are currently experiencing an issue for Edge Hill Students to login into our new online shop using their Edge Hill email and password. We are working hard with our leisure system suppliers to rectify the issue however in the meantime please access the online shop.
Courts can only be booked a maximum of seven days in advance and a minimum of 12 hours before your required start time. Anything within a 12 hour period can still be booked at our reception.
It won’t allow me to book an exercise class
Classes can only be booked a maximum of seven days in advance up to the class start time. Once the class has passed its start time then you will not be able to make a booking for this class.
I cannot complete my transaction on the new online shop can I still access the old online shop?
Yes, this will be available short term as we transition.
We welcome all feedback about our online booking system. Please tell us how you think it works as well and any improvements you would like to see in the future. Simply email us with any suggestions to improving our service.
