Easily make membership purchases or update your details via our online booking system. Our system works in real time and is available in a mobile friendly format so you can access it on the go.
Online booking system
You can make membership purchases including renewals, court bookings and exercise classes. You can also renew and enrol your children’s activity courses online including our gymnastics and trampolining lessons as well as log into your account to see bookings and purchases you have as well as make amendments to your personal details such as contact details.
If you book exercise classes or courts you will still need to register your visit by either swiping on the dance studio door for classes situated in that facility, or collecting your ticket up to three hours prior to the class start time for all other classes.
Contact the team if you wish to make amendments to direct debits, cancel memberships, request a refund or move paid bookings.
My email address is not recognised (existing community / staff customer).
Check with our Front of House Team to see if we have your current email address registered against your membership on our system.
I don’t know my membership (card) number.
Contact our Front of House Team or check any receipts you have made purchases on your membership with. For current Edge Hill Students this will be your student ID number.
I cannot log in (community/ staff).
Check you are logging in via the community/staff button. If you have not attended the centre within the last 24 months or do not have a current paid membership you may no longer be on our system and will have to register as a new user. You will be able to check this with our Front of House Team.
I cannot log in (Edge Hill student).
You must be a current Edge Hill Student and log in via the student login button using your student ID and Edge Hill University network login password.
It won’t allow me to book a court.
Courts can only be booked a maximum of seven days in advance and a minimum of 12 hours before your required start time. Anything within a 12 hour period can still be booked at our reception.
It won’t allow me to book an exercise class.
Classes can only be booked a maximum of seven days in advance up to the class start time. Once the class has passed its start time then you will not be able to make a booking for this class.
Feedback
We welcome all feedback about our online booking system. Please tell us how you think it works as well and any improvements you would like to see in the future. Simply email us with any suggestions to improving our service.
