The Inclusion Team Mission and Vision

Student Services Inclusion Team aims to provide an excellent service, promoting student success and well-being and enhancing the student experience.

Our aim is: to be at the forefront of the University’s inclusive vision, expertly and confidently challenging and championing best practice; creating a dynamic environment which allows individuals to realise their personal, academic and professional potential.

As a team we will:NMH

  • support students to achieve their potential
  • work in partnership with students
  • listen and seek feedback to help improve our services and support

You can get in touch with us in the following ways:

In person: ground floor of the Student Information Centre
Tel: 01695 584190

If you have any feedback about the Inclusion Team, click the button below.
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What We Do

The Inclusion Team provide information, guidance and support to applicants and students, including those with disabilities and additional needs and we work closely with academic and support staff across the University.

Learning Services provides support to students with a specific learning difficulty – SpLD, such as Dyslexia.

We encourage disabled applicants to make contact as soon as possible to ensure that support is in place at the start of your university course. We provide a friendly and professional service and applicants and students can discuss individual requirements in complete confidence.

Our highly experienced team are here to advise you on:

  • Disclosure and Confidentiality
  • Your move to university
  • Disabled Students Allowance (DSA) and eligibility
  • Learning Facilitators
  • Reasonable adjustments
  • Exam modifications and alternative assessments
  • Adapted rooms on campus
  • Rights and Responsibilities

Some students come forward during their programme, but contacting us before you start is the best way to make sure that any support you may need is in place.

If you are unsure about whether this information applies to you or whether you would benefit from the support we offer, please make contact as soon as possible:

Disclosure & Confidentiality

Why should I disclose a disability?

Edge Hill University aims to offer a welcoming and inclusive environment to all, but you may have mixed feelings telling us about your disability or long-term health condition. Please be assured that the information you disclose helps the University to be proactive and anticipatory in order to make the reasonable adjustments you require.

Telling us early on will put you in control and help everyone to work together to ensure reasonable adjustments are in place for when you start. This will give you the best possible introduction to university life.

All sensitive information shared between a student and the University is protected in line with the Data Protection Act. Confidentiality is central to our work and the university will not share any information unless we have your written permission. However, in exceptional circumstances, we may be required to pass on information if there is/are:

  • An immediate and serious threat to personal safety or the safety of others
  • A legal requirement to disclose that information
  • Serious concerns about a student’s mental well being
  • Professional fitness to practise issues

The Inclusion Team is committed to delivering a professional and confidential service and we will work with you in relation to all aspects of your learning.

If you are unsure about what we can offer you or whether you would benefit from support, please contact us to discuss your needs in confidence.

Your Move

Your Move to University

Every year applicants and students with a disability or health-related needs are not aware of the support available in HE so we strongly recommend you make contact with us when you first apply and visit us to discuss your individual requirements.

You can talk to us in confidence and we will work with you to identify any academic, personal or other support you may need whilst at university.

Disabled applicants who require learner support can currently apply for Disabled Students’ Allowance (DSA). The Inclusion Team can help you apply before you come to university and we advise that you come and speak to us in person to discuss your individual requirements. This will help to ensure that reasonable adjustments are in place when you start university.


Disabled Students Allowance

Disabled Students Allowance (DSA) is a non-means tested allowance which currently funds academic and practical support to enable you to study at university. You will need recent evidence from a GP or health professional explaining how your disability or condition has a significant impact on your studying.

The medical evidence should state:

  • The diagnosis of the disability / mental health difficulty / or medical condition (if the student has more than one disability/condition, please include this information).
  • The duration of the symptoms
  • The impact of the condition (and where appropriate, medication) on your learning and day to day activities.
  • The likely impact of the condition on studying e.g. poor attendance, motivation, fatigue, social anxiety etc.

You can apply for DSA if you have autism or Asperger’s, a long term health or mental health condition, a physical or sensory impairment, mobility difficulties or use a wheelchair which has a significant impact on your ability to study on a day to day basis.

DSA is also available to students with a specific learning difficulty – SpLD, such as Dyslexia.

Applying for DSA

Applying for DSA before starting university will help ensure that support is in place at the start of your course.

Your eligibility for DSA is decided by your funding body, based on the medical evidence you submit. The Inclusion Team can advise you on what types of medical evidence are suitable to support your application. Alternatively, please see here.

If your application for DSA is accepted by your funding body (e.g. Student Finance England) they will write to you asking you to attend a Needs Assessment with an approved, independent assessor registered with NNAC (National Network of Assessment Centres). This process is by necessity independent of the University, but we can support you in booking the Needs Assessment. A list of assessment centres in your area can be found here.

The Needs Assessor will work with you to identify your learning needs and make recommendations for support in a Needs Assessment Report (NAR). Once you have agreed the NAR recommendations it will be sent to your funding body and you will
receive a letter detailing the support DSA will fund. The Inclusion Team can then help you to access support recommended in your NAR.

The DSA is fully explained on the following website. However, it is currently under governmental review. A consultation on DSAs was launched on 1st July 2015; if you are interested in the proposed changes to DSA, please visit the government web pages here and here to view the consultation document and leave feedback.

Learning Facilitators

LFs are employed by Edge Hill, are based in Student Services and provide tailored support. Your LF will work in partnership with you to enable you to manage your own learning and progress through negotiation and commitment, if you have DSA funded support.

This support is based on your individual learning needs and recommended in your Needs Assessment Report (NAR). Together, you and your LF will identify strategies to facilitate your learning and to enable you to be as independent as possible.

LFs will support you through key transition points and signpost you to other services e.g. Finance, Accommodation and Careers to enable you to get the most from your time at university and when you leave. The university will also make reasonable adjustments based on your individual requirements.

Support may also be provided by an agency.

Reasonable Adjustments

If you have a disability or health condition, the university has a duty to make ‘reasonable adjustments’ to its buildings and services. Many disabled students require simple adjustments e.g. extra time for course work or exams; minor room adaptations. However, if you have complex requirements you may need one or more of the following:

  • exam modifications or an alternative assessment
  • 1:1 academic and other forms of support
  • accessible rooms, facilities and equipment/software
  • transport to and from university
  • support on work experience

The DSA may fund learner support because of the impact of your disability or health condition. However, daily living needs such as personal care support or a carer’s room are funded via local Social Services and you should make contact with them at the earliest opportunity during the application process.

Exam & Assessments

Exam Modifications & Alternative Assessments

If you require exam modifications you will need to come and see us when you enrol to discuss your needs and complete the documentation. You will need some evidence e.g. your NAR so the modifications can be put in place by Academic Registry. If your needs change, it is your responsibility to inform us and a new form will be completed. Some examples of exam modifications are:

  • Extra time
  • A PC
  • An Individual Room
  • A Shared Room
  • Printed materials on coloured paper
  • Recorded exam questions

If there is evidence that examinations will further disadvantage you your Department will consider an alternative form of assessment that meets module learning outcomes. Please discuss this with your tutor. The Inclusion Team, working alongside academic staff, can also advise you about securing an alternative assessment.

The University has a duty to be proactive and anticipatory. If you have a disability or health condition and are applying for a professional course, such as a teacher training or nursing programme, it would be useful to discuss your needs at an early stage with academic staff or you can contact the Inclusion Team.

Adapted Accommodation

Adapted Accommodation on Campus

In recent years the university has invested heavily in its campus provision for disabled students, but sometimes demand exceeds the number of rooms available. The University cannot guarantee an adapted room, even if you have been offered a place here, just as it cannot guarantee accommodation for non-disabled students. Adapted rooms are provided in halls of residence which offer catered and self-catered contracts at varying costs. We offer rooms based on availability and can’t always guarantee that the room you are offered will be your first choice or at your preferred location.

If you need an adapted room you should:

  • Apply for on-campus accommodation as soon as possible and ensure Edge Hill is your first choice
  • Contact the Inclusion and Accommodation teams early in the application process and arrange a visit
  • Think about whether you need a regular en suite room with minor adaptations e.g. grab rail, shower seat etc. or a fully adapted room
  • Consider what adaptations you need in the kitchen, bathroom or sleeping area
  • Think about what other adaptations you need e.g. automatic door access; heights of shelving; extra space for specialist equipment and software
  • Tell us if you require personal care or a carer’s room.

Personal Care or a Carer’s Room

DSA does not cover your personal care needs so if you need personal care and/or a carer’s room, please contact your local Social Services team as soon as possible and keep us informed. Information and advice is available on the following website:

Personal Emergency Evacuation Plan (PEEP)

If you are a disabled student living on campus, you will need a PEEP to identify the means of escape in the event of an emergency (including evacuation drills). Please contact us or you will be contacted by a member of the team who will complete one with you prior to your moving on campus.

Rights & Responsibilities

In our experience, good communication is vital between students, academic and support staff. We aim to work with you in a solution focused way and be clear about expectations on both sides.

The Inclusion Team aims to work with you to:

  • ensure your learning requirements are appropriately assessed and met
  • enable and empower you to study and live as independently as possible
  • communicate effectively with all relevant parties, internally and externally
  • monitor, review and evaluate your progress and adapt your support accordingly
  • ensure that ‘reasonable adjustments’ are put in place to enable you to be an effective and autonomous learner

Your responsibilities as a student are to:

  • make contact with the Inclusion Team as soon as possible to ensure your learning requirements are considered and ‘reasonable adjustments’ can be made
  • engage and participate in all aspects of your learning and support and to be aware of the recommendations in your DSA report
  • talk to your personal tutor/academic staff about your learning requirements
  • attend your classes and support sessions unless there is a valid reason e.g. illness
  • complete relevant documentation e.g. signing for LF sessions
  • contact your funding body as appropriate
  • take responsibility for your learning and keep us informed of any health or other changes
  • work in partnership with academic and support staff

You can get in touch with us in the following ways:

In person: ground floor of the Student Information Centre
Tel: 01695 584190

If you have any feedback about the Inclusion Team, click the button below.
Feedback slim img

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