We know that starting university is one of the most exciting times of your life. But we also know that between working out your timetable, making new friends and settling into a new place, you may not have had a chance to take in all your induction and welcome information.
So, we’ve brought together some useful information to help you settle in and get the most out of your first few weeks.
Have you fully enrolled onto your course?
You should have completed Stage One of enrolment online before you arrived. You also need to complete Stage Two so you can access your online sessions and receive your student loan on time.
If you’re not sure how to complete enrolment, visit the enrolment FAQs page.
Are you familiar with your Induction timetable?
The timetable tells you what you’re doing and where you need to be during your first week at EHU. You can view yours on your applicants’ page.
Multi-Factor Authentication (MFA)
As part of your Induction Week you need to register for Multi-Factor Authentication (MFA) to help enhance the security and protection of your Edge Hill IT account. Once registered, you’ll receive instructions to guide you through installing and configuring the Microsoft Authenticator app.
If you have any accessibility needs or technical requirements, please contact the Catalyst Helpdesk for support or to explore further options.
Want to make new friends and get involved in Student Life?
Student Life Portal
To find out what’s on around campus, visit the Student Life Portal. Explore events, find ways to develop, connect and find new friends. There really is something for everyone. And it’s all in one place. Some events require you to book in advance, so we recommend checking in regularly. To access the Student Life Portal you will need log in with your student ID number.
Campus Connectors
Our friendly team of Campus Connectors can be seen around campus wearing purple tops. Ask them anything and they will be able to help. They’re students just like you, so they understand how you may be feeling.
The Student Life Arch
The Hub
The Campus Connectors will be at the Student Life Arch to give you a warm welcome and to tell you more about life at Edge Hill.
Commuter Breakfast
Creative Edge Foyer
Commuting to campus? Come along to the Commuter Breakfast. Grab a free tea or coffee and a snack. Get connected with peers. And start your day the right way. Commuter Breakfast is available every Tuesday and Thursday between 8-9am.
And remember to join our EHU Commuter group on Facebook to get key information and meet friends to carshare with.
Some events require a booking. Please check the Student Life Portal before attending to avoid disappointment.
Get social
Follow EHU Student Life on social media
Got ideas?
We would love to hear any ideas you have for our Residential Life Team to make your experience in halls even better. Contact the team via [email protected].
Sport and fitness facilities
There’s something for everyone at the Sports Centre. Check out the brand-new fully-refurbished fitness suite, 25m swimming pool, 45+ exercise classes (per week), packed Campus Sport programme and racket sports. All included with our student membership.
Annual memberships are only £120 if bought before Monday 13 October. Unsure? You can always take out the FREE trail membership and enjoy all these benefits until Sunday 12 October.
Don’t miss out on this great offer. For further details and to join, pop into the Sports Centre or visit the Edge Hill Sport webpage.
Edge Hill Sport now offers 1-2-1 personal training. This means whatever your goals, fitness level or experience our Personal Trainers are here to help you reach them.
The Campus Sport programme provides the opportunity to enjoy sport in a social non-competitive environment. Why not get involved and try out a range of activities regardless of your ability? We aim to create a fun, relaxed atmosphere that is inclusive for all. Head to the Edge Hill Sport page for more information.
Feeling peckish? You’ll be spoilt for choice
From authentic street food and vegan graze boxes to pizza and paninis, there’s a wide range of food outlets around campus including:
- Garden 41, Faculty of Health building
- Roots Kitchen, Faculty of Education Lakeside building
- EHU Market, The Hub
- Subway, The Hub
For more information including menus and opening times visit Food at Edge Hill
Bringing your own food to campus? You’ll find microwaves and a hot water tap in the 41 Below commuter hub. This is located in the basement of the Health building.
Looking for some quality entertainment?
The Arts Centre runs an exciting programme of events including film screenings, talks and comedy performances. Keep up to date with what’s on in The Arts Centre by viewing their webpage. There are new events added regularly.
Get to know your Catalyst specialist support
Learn all about who and what Catalyst is, how Catalyst specialist support can help you thrive on your student journey and how to access everything you need in your brand-new Introduction to Catalyst Specialist Support Toolkit.
his toolkit will give you a condensed overview of all the support available to you, including:
- Library and Learning Services
- Student Services
- Careers
It’s available 365 days a year, so you can revisit whenever you need.
Need a breather?
The Faith and Reflection Room (based in the Magnolia building at Forest Court) is available to all as a space for prayer, meditation, or just to relax. You can access the Room 24 hours a day, 7 days a week. Between 6am and 9pm, Monday to Friday, entry is available by swiping your Unicard. Outside of these times the door is manually locked. If the door is locked please go to the Security and Customer Information Centre, at the University Main Entrance.
Feeling lonely or struggling to settle in?
There’s lots going on during Induction Week to keep you busy and help you socialise, but you may also feel lonely or be struggling to settle in. We want you to know that there’s plenty of support available if you need it. Look out for the Induction Week helpdesk on campus where you can talk to staff. Chat to one of your Campus Connectors. They have been in your shoes and know what it’s like. Or you can visit the Supporting your transition to University webpage. There you can find information on what to expect, overcoming worries and support on the different aspects of university life.
To find support teams across campus, visit the Student Services webpage. No matter how you are feeling, we have details on how we can help you.
Got a question, need help, or not sure where to go?
There’s a range of ways we can help.
Induction Helpdesk
The online Induction Helpdesk is available if you need support.
Monday 1 September – Friday 3 October (weekdays) | 9.30am – 4.30pm
Catalyst Helpdesk Team
The Catalyst Helpdesk Team are there to answer questions about most aspects of university life. So it’s a great place to go if you’re unsure about who to speak to. Even if it feels like you have a silly question, it will probably have been asked before. Don’t be afraid to pop in and ask. The Helpdesk is located on the ground floor of Catalyst.
The team can also help you by phone or email so wherever you are, you can easily get in touch. The helpdesk is available between 8am and 8pm Monday to Friday and 10am to 6pm at weekends.
Catalyst phone: 01695 650800
Catalyst email: [email protected]
Campus Support Team
If you need any help out of hours, our Campus Support Team are available 24/7. You can speak to them by:
Visiting the Security and Customer Information Centre on campus. See F6 of the Ormskirk campus map
Campus Support phone: 01695 584227
Campus Support WhatsApp: 07785 928911
Get in touch
For more information, contact Student Life.
All that’s left to say right now is, welcome to EHU. We are here for you every step of the way.
August 21, 2025
