Students walking from the Catalyst

Opening Times

Current opening times

Catalyst Helpdesk
Get in touch with the Catalyst Helpdesk virtually via email or live chat.

Services in Catalyst and Milton House

Due to the ongoing COVID-19 you may notice a reduction in face-to-face appointments and drop in sessions. Services within Catalyst are offering a mix of virtual and face-to-face support at this time. You can get in touch with any of the services based in Catalyst and Milton House (Student Services, Library and Learning Services, or Careers) please get in touch via the following channels, or pop into Catalyst and visit the helpdesk. Please remember your face covering and student card.

Student Services: Contact us via Live Chat /
Learning Services: Contact us via Live Chat /

If you would like to book a telephone appointment with one of the teams, please log in to CareerHub and book a slot as you would normally:
For Careers enquiries, please visit the Careers website and follow the link to ‘Ask a Question’.

We would like to reassure you that we are here for you during this challenging time and are still committed to providing support and advice to all of our students.
Remember Togetherall is available 24/7 wherever you are and is an excellent resource to help you deal with any stress, anxiety or other issues you may be experiencing at this time. Visit to register for free.

For the latest coronavirus update from the University, please visit where you will also find a list of frequently asked questions.

Current opening times

Catalyst Helpdesk

The Catalyst Helpdesk offers frontline support for Learning Services, Students Services and Careers. You can find information and advice on:

The Helpdesk can help you access workshops, drop ins or appointments from these services where available.  Visit each service web page to find out what they offer.

If you are unsure what support you need check out the FAQs on the Catalyst knowledgebase where you can also contact the Catalyst Helpdesk team.

53.3 Degrees Coffee Shop

53.3 degrees is open offering hot and cold drinks as well as a range of snacks. You can find them to the left of them entrance to Catalyst.

Specialist Software

There are a number of high performance workstations in Catalyst to facilitate access to specialised professional applications. These workstations are available whenever the building is open.

A full list of available software in the building  can be found on the Learning Services webpages including locations of workstations with specific licenses.

Some workstations can be booked in 1-3 hour periods via the student room booking system

Accessibility and Assistive Technology

Catalyst has a level entrance with sliding doors and a lift that serves all floors including the Mezzanine. Accessible toilets can be found across the building with “Toilets for everyone” located on the ground floor.

A hearing loop is available at the Helpdesk.

There are adjustable desks across the building, please let us know if you need help locating these or using any other part of the building.

Assistive technology is available across all networked PCs. For more information on this software and how it can help your studies visit

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