Students walking from the Catalyst

Opening Times

Current opening times

Catalyst Helpdesk
Get in touch with the Catalyst Helpdesk virtually via email or live chat.

Coronavirus Update (Services in Catalyst and Milton House)

Due to the ongoing situation with coronavirus (COVID-19) we have taken the decision to replace face-to-face appointments and drop-in sessions for the foreseeable future with telephone or virtual appointments. If you need to contact any of the services based in Catalyst and Milton House (Student Services, Learning Services, or Careers) please get in touch via the following channels, and try to avoid presenting in person where at all possible:

Student Services: Contact us via Live Chat /
Learning Services: Contact us via Live Chat /

If you would like to book a telephone appointment with one of the teams, please log in to CareerHub and book a slot as you would normally:
For Careers enquiries, please visit the Careers website and follow the link to ‘Ask a Question’.

We would like to reassure you that we are here for you during this challenging time and although you may not be able to see us in person, we are still committed to providing support and advice to all of our students.

Big White Wall is available 24/7 wherever you are and is an excellent resource to help you deal with any stress, anxiety or other issues you may be experiencing at this time. Visit to register for free.

For the latest coronavirus update from the University, please visit where you will also find a list of frequently asked questions.

Current opening times

Catalyst Helpdesk

The Catalyst Helpdesk offers frontline support for Learning Services, Students Services and Careers. You can find information and advice on:

The Helpdesk can help you access workshops, drop ins or appointments from these services where available.  Visit each service web page to find out what they offer.

If you are unsure what support you need check out the FAQs on the Catalyst knowledgebase where you can also contact the Catalyst Helpdesk team.

53.3 Degrees Coffee Shop

Catalyst is home  to a brand new coffee outlet that can be found next to the entrance on the ground floor. They offer hot and cold drinks as well as a range of snacks.

Water fountains are available across the building and vending machines can be found on the ground and third floors.


Catalyst offers a range of study and work environments to support your studies:

Ground floor: Collaborative space for social working
First floor: Book stock and study space
Second floor: Book stock and quiet study space
Third floor: Silent study floor

Across the building you can find:

  • Workstations and wired desks for your own equipment
  • Group study rooms
  • Individual study pods
  • Presentation pods
  • The Loft, a silent study space on the third floor exclusively for use by research students and staff.

Staff and students can book selected rooms and study spaces within the building using the room booking service

Catalyst also has a number of events spaces for workshops and promotional activities.  If you are a member of staff at the University and are interested in using a space in Catalyst  please get in touch with

Specialist Software

There are a number of high performance workstations in Catalyst to facilitate access to specialised professional applications. These workstations are available whenever the building is open.

A full list of available software in the building  can be found on the Learning Services webpages including locations of workstations with specific licenses.

Some workstations can be booked in 1-3 hour periods via the student room booking system

Accessibility and Assistive Technology

Catalyst has a level entrance with sliding doors and a lift that serves all floors including the Mezzanine. Accessible toilets can be found across the building with “Toilets for everyone” located on the ground floor.

A hearing loop is available at the Helpdesk.

There are adjustable desks across the building, please let us know if you need help locating these or using any other part of the building. Some bookable study rooms also have adjustable desks.

Assistive technology is available across all networked PCs. For more information on this software and how it can help your studies visit

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