24/7 opening this term will run until the 21st December 2018.
The Catalyst Helpdesk is open:
Monday to Friday 8am – 8pm
Saturday – Sunday 10am -6pm
Note that opening hours for both the building and helpdesk may be reduced on bank holidays and university closure days.
The Catalyst Helpdesk offers frontline support for Learning Services, Students Services and Careers. You can find information and advice on:
- Accommodation and halls fees
- Campus Life
- Money Advice
- Disability support, including Inclusion and the SpLD team
- Uniskills and library support
- Careers advice, volunteering and job seeking
- Care Leavers
- Wellbeing and counselling
The Helpdesk can help you access workshops, drop ins or appointments from these services where available. Visit each service web page to find out what they offer.
If you are unsure what support you need check out the FAQs on the Catalyst knowledgebase where you can also contact the Catalyst Helpdesk team.
53.3 Degrees Coffee Shop
Catalyst is home to a brand new coffee outlet that can be found next to the entrance on the ground floor. They offer hot and cold drinks as well as a range of snacks.
Water fountains are available across the building and vending machines can be found on the ground and third floors.
Catalyst offers a range of study and work environments to support your studies:
Ground floor: Collaborative space for social working
First floor: Book stock and study space
Second floor: Book stock and quiet study space
Third floor: Silent study floor
Across the building you can find:
- Workstations and wired desks for your own equipment
- Group study rooms
- Individual study pods
- Presentation pods
- The Loft, a silent study space on the third floor exclusively for use by research students and staff.
Staff and students can book selected rooms and study spaces within the building using the room booking service
Catalyst also has a number of events spaces for workshops and promotional activities. If you are a member of staff at the University and are interested in using a space in Catalyst please get in touch with email@example.com
There are a numberof high performance workstations in Catalyst to facilitate access to specialised professional applications. These workstations are available whenever the building is open.
A full list of available software in the building can be found on the Learning Services webpages
The specialist workstations are located to the rear of the Catalyst Helpdesk and can be booked in 1-3 hour periods via the student room booking system
Accessibility and Assistive Technology
Catalyst has a level entrance with sliding doors and a lift that serves all floors including the Mezzanine. Accessible toilets can be found across the building with “Toilets for everyone” located on the ground floor.
A hearing loop is available at the Helpdesk.
There are adjustable desks across the building, please let us know if you need help locating these or using any other part of the building. Some bookable study rooms also have adjustable desks.
Assistive technology is available across all networked PCs. For more information on this software and how it can help your studies visit https://www.edgehill.ac.uk/ls/disability-support/assistive-technology