Student Support

Voted by students as offering the best student support in the North West and top ten in the UK (WhatUni Student Choice Awards 2020), and shortlisted for Outstanding Support for Students (Times Higher Education Awards 2021), Edge Hill University provides a comprehensive support service to help you achieve your full potential.

Based in our £27m Catalyst building, a number of teams can help you with almost any aspect of student life, ensuring that you have a rewarding and enjoyable student experience and go on to further success in your future career.

Catalyst 360 Virtual Tour

Student Services

A student about to enter an appointment room in the Catalyst building.Whether you’re looking for advice on managing your money, support with your wellbeing or you want to find out what’s happening on campus, our Student Services team are here to assist you.

  • Accommodation – get help and guidance with any queries about accommodation, whether you are living on-campus or in private accommodation;
  • Campus Life – Campus Life staff and a team of current students are here to help you settle in, keep in touch with what’s happening on campus, and feel part of the Edge Hill community;
  • Care Leavers – a range of support is available to care leavers, including a dedicated contact person who can provide advice and guidance;
  • Chaplaincy – pastoral guidance and support is available from our volunteer chaplains. Students of all faiths and none can find a welcoming community on campus;
  • Disability Support – individually tailored support for students with disabilities, autism spectrum conditions, and physical or sensory impairments is available from our Inclusion team;
  • A student and her parents receive money advice and discuss student funding while attending an open day.Money Advice – financial health checks and advice on budgeting and student funding are available through the Money Advice Team;
  • Student Support Team – the Student Support team are here to help you to succeed and stay on track at University. If you’re feeling unsure about anything, either personally or academically, then the team can offer tailored support to help you make positive next steps;
  • Wellbeing and Counselling – if you’re feeling anxious or finding university difficult, the Wellbeing team can offer advice and support to help you stay on top of student life, as well as providing access to GP services and on-site counselling.

To access any of these services, you can visit the Catalyst Helpdesk, call 01695 650800 or email [email protected]. Further information is available on the Student Services website.

Please note, Counselling and GP services are based in Milton House and not Catalyst.

SpLD Support Team

Two students speak to a member of staff on the Catalyst Helpdesk.Advice, guidance, support and assessments for students with Specific Learning Difficulties (SpLD) are available through the SpLD Support Team based in the University Library.

The University offers a range of assistive technologies, including Mindmapping and Text to Speech software, which are available for all students to use across the campus.

You can contact the SpLD Support Team on 01695 584372, email [email protected], or visit the Catalyst Building. Further information about disability support is available on the Learning Services website.


A student talks to a careers advisor int he Catalyst building.Competing in the graduate job market means being prepared. Our award-winning Careers team will ensure that you are planning your career and enhancing your employability from the moment you start your degree.

The University has been voted the best in the North West and in the top 10 in the UK for job prospects (WhatUni Student Choice Awards 2020), with 95.8% of our students employed or in further study within 15 months of graduating (Graduate Outcomes 2017/18).

Careers can help you:

  • Find a part-time job – earn extra cash and gain essential transferable skills alongside your studies by securing part-time work with support from a dedicated Employment Adviser;
  • Volunteer – enhance your CV, make friends, improve your confidence and give something back to the community through volunteering. Our Volunteering Advisors can help you to find a suitable opportunity whether you want to commit to a couple of hours per month or a couple of days each week;
  • Make the most of your summer – work at some of the UKs biggest events, such as V Festival, Glastonbury and Wimbledon, or spend your summer in the USA or Australia. We can help you identify and apply for exciting summer work opportunities;
  • Prepare for your future career – our Careers Advisers can assist you in researching and planning for your future career and finding suitable graduate vacancies. They can also provide support in writing successful job applications and performing well in interviews.

A group of students attend a Careers Masterclass, receiving advice on writing a CV, submitting a written application and interview technique.Career fairs and recruitment events, including workshops and masterclasses, enable you to enhance your CV and interview skills and meet and network with prospective employers, including representatives from some of the world’s leading brands.

These initiatives provide an ideal opportunity to get the latest information and ideas about different career paths, graduate job opportunities and training schemes, as well as sandwich year placements and work experience. You can make vital links to enhance your employability, boost your career prospects and discover the secrets behind a successful job application and interview.

You can contact Careers using our Ask a Question service, book an appointment with an adviser at, or visit the Helpdesk in the Catalyst building.

Careers Awards

Winners of Student Enterprise of the Year awards celebrate their success at the 2019 Careers Awards Evening.An annual Careers Awards Evening celebrates the progress and achievement of students and alumni in enhancing their employability.

The awards recognise the progress made by students in developing their ability to stand out from the crowd, from showing dedication volunteering or working part-time, to undertaking student opportunities, or demonstrating entrepreneurial skills by setting up their own business.

A Graduate Employer Award also provides the opportunity to acknowledge the contribution made by employers to students’ development.

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