Student engagement and consultation
Student-university relationships begin at the point of application and continue throughout the student journey. Consumer law applies when students first access course information and we ensure its compliance by providing clear, accurate and comprehensive information to prospective and current students. This also applies to changes and innovations in degree programmes and/or individual modules for which current students are consulted and prospective advised in advance. Equally, clear and fair terms and conditions and complaint handling processes and practices operate which are easily accessible to students.
A highly engaged student community helps us to continually improve and develop our teaching and learning. Student feedback and opinions help us to monitor and improve the learning and teaching experience and informs our strategy.
There are several ways that students can be involved in quality assurance and enhancing the learner experience:
Student academic representatives
Our student representation system is owned and managed by the Edge Hill Students’ Union (EHSU) and is central to promoting the partnership of staff and students in enhancing the learner experience. Student representatives are recruited at the start of the academic year in September with a view to taking up their roles in October. In addition to representation at course level through membership of programme boards and student-staff consultative forums, students also serve on most Faculty and University committees as well as on programme validation and periodic review panels. Information on becoming a student representative can be found on the EHSU website or by emailing [email protected]. Student members of University committees and panels receive the following induction:
Student voice survey
Undergraduate and postgraduate degree students complete a short internal survey, distributed electronically, at the middle and end of each semester which enables staff to consider and respond to issues raised by students at programme and module level. Surveys are open for a period of one to two weeks with feedback to students within four weeks (‘You Said, We Listened’).