Student Support Fund

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Two students at Edge Hill University

It is currently taking 6 weeks to process Student Support Fund applications from the date that all required evidence has been submitted. Due to the University Christmas closure this may be longer for applications submitted in December. We may require specific income or expenditure evidence from you to assess your application – please email this as soon as possible to enable us to complete the assessment.


To support you during the Covid-19 pandemic, the Money Advice team will be offering virtual appointments.

From the week commencing 28 September, the Money Advice team will be offering virtual and telephone appointments bookable 72 hours in advance. Please click here to book an appointment.

Appointments are for 30 minutes. If needed, a follow-up appointment will be arranged.

Appointments will be available at the following times:

Monday Tuesday Wednesday Thursday Friday
10am-2pm 12-3pm 11am-1pm 12-6pm 10am-2pm

If exceptionally, you require a face-to-face appointment, please email [email protected] to request that a member of the Money Advice team contact you to arrange a suitable date and time.

Click for the latest coronavirus update from the University, where you will also find a list of frequently asked questions.

About the Student Support Fund

The Student Support Fund provides non-repayable discretionary awards and emergency support to assist students in financial difficulty, who might otherwise be at risk of leaving their courses because of financial hardship.

The Student Support Fund may be available to provide help for full-time (and eligible part-time) students who have serious financial difficulties or whose access to higher education might be inhibited because of financial reasons. This fund is designed to provide a financial contribution to support students whose expenses exceed their income. However, please note there is no automatic entitlement to an award.

If you are a part-time student who commenced your course on or after August 2018, if eligible you may also qualify for support according to the intensity of your programme of study, pro rata.

If you are a part-time student who commenced your course before August 2018, whose income is below set thresholds, if eligible you may also qualify for support with specific course-related expenses.

An application is required, and a means test of your income and certain expenses for the academic year is carried out to determine whether you qualify for an award. If you qualify, you won’t have to pay back the money you receive.

Before applying to the Student Support Fund, you must have explored and exhausted all of the below:

  • Subject specific bursaries
  • The new NHS Learner Support Fund (September 2020) for eligible Health courses
  • Student bank accounts
  • Budgeting considering realistic and practical ways of managing spending, e.g. setting a spending target to help monitor and stretch your money over each term
  • Cash-flow
  • Part-time work
  • Statutory Funding
  • Postgraduates are encouraged to explore all forms of additional funding to maximise the amount available to support the payment of tuition fees and living costs

Who is eligible to apply?

All UK undergraduate and postgraduate students are eligible to apply. Overseas and EU students can apply to the Student Support Fund, but please be aware that support is limited and would only be offered in exceptional circumstances.

When can I apply?

The application window opens and closes according to which course you are studying. Please see table at the bottom of this page for details.

How are applications assessed?

We will look at your household* income and that of any partner/spouse and we will then compare this to your expected reasonable expenditure, including your partner/spouse’s travel costs. If there is a deficit between these figures, we can pay a percentage of this up to a maximum of £3,000. This is known as a Standard Award.

It is expected that students will also be able to supplement their income from a variety of routes, for example, part-time work, vacation work, student bank overdrafts at 0% charges, savings or additional parental support where appropriate.  The standard assessment usually includes an ‘assumed income’ figure to cover these additional elements of income rather than taking into account the actual amount. Please note – we have removed the requirement for assumed part time work income for applications made in the Academic Year 2020/21. This amendment applies to 20/21 only and will not apply in previous or following years.

*Students who find themselves in financial hardship because their parents are no longer able to meet the cost of the household contribution due to a drop in income (of 15% or more) should contact their relevant Student Funding Body for a Current Year Income assessment.

If you are facing an unforeseeable financial emergency (such as an unexpected house move, essential household repairs or other emergency situations) we may be able to make a contribution towards these costs, however, please be advised this does not include home improvements. This is known as a Non-Standard Award.

Please note that in some circumstances, we  may  make  payments  in  the  form  of  shopping  vouchers.

My student funding is delayed, is there any support I can receive?

You must have applied and been fully assessed for your student funding BEFORE applying to the Student Support Fund. If you have not yet received your student funding, we may be able to offer you some emergency support as a contribution towards your living costs. Please visit our Money Worries webpage for more information.

To apply for emergency support, you need to make an appointment with the team.

Student Support Fund Frequently Asked Questions

What evidence will I need to provide with my application? 

The application form on page 9 provides a list of suitable evidence. The fund cannot assess the application until full evidence is attached to the application. The fund will need the full break down of Student Finance loans and grants, a spending target or budget, 3 months bank statements, a document to evidence housing costs and one example of travel costs from home to university. Additional evidence will be required based on individual applicants’ situations. Please use page 9 of the application form as a guide. It’s a good idea to submit all your evidence with your application to help avoid delay.

Can I receive help with tuition fees?

We are unable to provide financial assistance towards the cost of tuition fees.

How do I submit my application?

To apply to the Student Support Fund, please email your application to [email protected]

However, if you are unable to scan (or attach clear photos of) your completed application form and evidence please use the secure postal service and send to:

Money Advice Team, Student Services
Catalyst Building
Edge Hill University
St Helens Road
L39 4QP

Please do not visit Catalyst in person or post your application to us at this time, unless you have no alternative.

Will the new NHS Learning Support Fund (LSF) 2020 payments be included in the assessment?

The elements of the NHS LSF that will be included as income are: the Training Grant, plus the Specialist Subject and Regional Incentive payments if applicable.

Can I apply more than once?

We assess your application over the whole academic year so it is not usually possible to re-apply to the fund. However, if your financial situation changes, you can ask to be re-assessed.

How much could I receive?

If your application is successful, we will award a figure between £100 and £3,000. The exact amount that you receive will depend on your individual financial circumstances.

How will payments be made?

Payments will be made directly to your bank account. Students who are in receipt of means-tested benefits will receive their award in one instalment but other students may receive a number of instalments.

Can I appeal the decision?

The request for an appeal should be made in writing to the Money Advice team within 4 weeks (28 days) of the original decision. This is an opportunity to review the original decision, to check the accuracy of the calculations and ensure that all relevant information and evidence has been considered. The appeal can also consider any subsequent evidence you wish to provide with the appeal request. You will normally receive a response within 10 working days. It is important that you explain fully why you are requesting an appeal and submit any additional supporting evidence/information with your request(s). The Money Advice team may request additional information at this stage. You should email your appeal request to [email protected]

Can you help me to complete the application form?

Please read the information provided in pages 1 to 3 of the application form, follow the instructions in each section and use the Supporting Evidence Checklist when completing the form. We are happy to answer any further questions you have regarding the Student Support Fund by email or during an appointment.

How long will it take me to find out if my application has been successful?

At this time, it may take up to 6 weeks to process Student Support Fund applications from the date that all required evidence* has been submitted. This replaces any prior mention of 4 weeks on any application forms.

*If we requested additional income evidence from you, you will have 4 working weeks to provide this. After this period, if we haven’t received the requested information from you, we will be unable to process your application and your application will be closed down.

*If we request additional expenditure evidence from you, you will have 4 working weeks to provide this. After this period, if we haven’t received the requested information from you, we will process your application using the evidence you have provided. 

Links to the Full-Time and Part-Time Application Forms

Full-time Students

Full-Time Student Application Form

Part-time Students

Part-Time Student Application Form (students who started before August 2018)   
Part-Time Student Application Form (for students who started on or after August 2018)  

Student Support Fund Closing Dates

Course of Study

Application window opens

Deadline for SSF form submission

PGCE students  20 September 2021 8 July 2022
Nursing/Midwifery/ODP/Paramedic Practice students 11 October 2021  Academic year course end date 2022
Final Year Undergraduate students  11 October 2021 22 April 2022
Undergraduate & Postgraduate Students  11 October 2021  3 June 2022

If your official course end date is not as shown above (non-standard term dates), you may apply up to the last day of your course.

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