Covid-19 Information for Students

We are updating this page regularly and as quickly as we can when new guidance is announced. Please keep yourself up-to-date with the latest information available on the NHS website and ensure you know what is expected of you in terms of staying alert and safe.

We understand that there is a lot of information to take in about the ongoing Covid-19 situation and that you may be confused about what you should do in different circumstances. We’ve brought together a checklist and FAQs below that we hope you find useful.

Covid-19 Vaccinations

How can I get my Covid-19 vaccination(s)?

From 18 June 2021, the Covid-19 vaccination is being offered to everyone aged 18 or over at local sites run by GPs or community pharmacies, at larger vaccination centres and in some hospitals.

Full details about how you can get yours are available on the NHS website.

For a list of frequently asked questions about Covid-19 vaccinations, visit the Healthier Lancs and South Cumbria website.

Do I need to be fully vaccinated to attend university or placements?

We are aware of a number of stories within the media that suggest that university students may have to be vaccinated in order to attend lectures. At present, Edge Hill will not require students to be vaccinated to attend university. This would only change if central government makes it a legal requirement for all universities and students. The University has not currently received any government guidance regarding mandatory vaccinations. However we do strongly encourage all students to take up the offer of both doses of the coronavirus vaccine as soon as they are eligible. If you are still unsure about whether or not to have the vaccination we would recommend that you speak to your GP or visit this informative webpage.

Students studying on Health, Social Care and Medical programmes that lead to registration with The Nursing and Midwifery Council (NMC) General Medical Council (GMC) Health and Care Professions Council (HCPC) or Social Work England (SWE) are strongly encouraged  to ensure that they are fully vaccinated for Covid-19 (except where there is a medical exemption) due to having to undertake placements. This will protect the patients/clients that you will be supporting as part of your programme of study. A number of NHS trusts and Social Care providers are now requiring this from all patient-facing health and care staff, therefore if you are not fully vaccinated, access to many placements may be restricted which will have an impact on you being able to complete your chosen programme of study.  If you have a medical exemption, or you do not plan to have a Covid-19 vaccination and you wish to understand the potential implications for your programme of study please contact your School Administration Team.

Testing and Reporting Covid-19

How can I take regular rapid tests?

Here at Edge Hill, we want to make it as easy as possible for you to access regular rapid testing to help keep those close to you safer, reduce the transmission of Covid-19 within our community and get back to a normal way of life as quickly as possible.

That’s why, you can collect home test kits on campus in both Ormskirk and Manchester.

The current guidance is that you should take tests at least twice a week. A home pack contains 7 tests and instructions on how to use them. They show the results within 30 minutes and they also show you’re doing what you can to protect others.

We’ve brought together all the information you need, so it’s easy for you to be a part of regular rapid testing.

Collecting home test kits from campus

Ormskirk
You can pick up a box containing seven tests from the post pick up point in the Students’ Union building (next to Subway) between 8.00am and 6.00pm, Monday to Friday.

St James’ Manchester and Alder Hey
You will be able to pick up a box containing seven tests from the reception desk in St James’ and from the Alder Hey office.

Collecting/ordering home test kits if you’re not on campus

Everyone can now order free packs of rapid lateral flow tests to be sent to your home in England. You can find further information and order your tests here

You can also collect two packs of home test kits (each containing seven tests) at a local collection point. Find your nearest home test kit collection point on the NHS website. You can also use this page to check how busy each location is before setting off

Once you have completed the test, you must report a positive result to the NHS and you are also asked to report negative and invalid results. This is so the NHS can monitor the spread of the virus, support communities across the UK and combat the virus.

Please remember, even if you test negative, you should continue to be cautious and follow the rules around ‘Hands, Face, Space’

What should I do if I test positive for Covid-19?

What should I do if I receive a positive result from my no symptoms screening test?

You must return to your household immediately and self-isolate.

You need to book a confirmatory Covid-19 test (PCR) at your nearest testing site as soon as possible. You can find your nearest site and book your PCR test on the gov.uk webpage

You need to let the university know using the online reporting form. We can then provide the advice and support you need.

What should I do if I receive a positive result from my PCR test?

  • You must self isolate for 10 days and you need to complete the online form to let us know you have received a positive test result so we can provide the necessary support and advice.
  • Your self-isolation period of 10 days starts from the day you had your test. If you get symptoms while you’re self-isolating, the 10 days restarts from the day after your symptoms started.
  • You can stop self-isolating after the 10 days if either: you do not have any symptoms; you just have a cough or changes to your sense of smell or taste – these can last for weeks after the infection has gone. You need to continue self-isolating if after the 10 days you have any of these symptoms: a high temperature or feeling hot and shivery; a runny nose or sneezing; feeling or being sick; diarrhoea. Only stop self-isolating when these symptoms have gone.
  • You need to immediately inform your household and they should then follow the latest guidance around self-isolation available on the Government webpage here. If they are self-isolating they need to let us know via our online form.
  • If due to your working/placement environment you have taken a no symptoms test and this has come back positive you must return to your household immediately and update those in your household and they should then follow the latest guidance around self-isolation available on the Government webpage here. If you have not previously completed our online form, you must complete it. You are responsible for informing placement providers or other non-University organisations that you are involved with through your course. If you need advice please contact your Academic Department.

How do I report symptoms, a positive test for Covid-19 or a need to self-isolate to the University?

You need to let the university know using the online reporting form. We can then provide the advice and support you need. Once you have completed this form, your academic department will be automatically informed of your illness/absence from campus.

What happens to the information I put into the online Covid-19 reporting form and who is this information shared with?

The information you input into the online reporting form goes through to our Wellbeing Team. Information is only shared with other teams who may need to be aware that you are isolating. This includes your Academic Department, as they will need to be advised of your absence from lessons and our Facilities Management Teams, as they will need to be aware not to enter your room and/or flat unless in an emergency.

What should I do if I am experiencing symptoms of Covid-19?

If you are experiencing symptoms of Covid-19 you must self-isolate immediately and inform your household so that they can adhere to self-isolation guidance.

You must inform the University by completing this form as soon as you start to experience symptoms. You must complete this form whether you live on campus, off campus or at home. You must also inform the other members of your household immediately so that they can follow the latest guidance around self-isolation available on the Government webpage here.

You must also arrange to be tested as soon as your symptoms start, this can be done on gov.uk

If I have symptoms and am waiting on a test result, would everyone in my household have to have a test?

No, the others in your household will not be required to have a test unless they also have symptoms. If they do have symptoms of their own, they should follow the advice for a student that has symptoms. You must inform your household as soon as you have symptoms and they should then follow the latest guidance around self-isolation available on the Government webpage here. Information for the definition of a household can be found on the Government website.

My symptoms are getting worse. What should I do?

Information on what to do if your Covid-19 symptoms are getting worse can be found on the NHS website.

If I have had Covid-19 symptoms, do I need to keep self-isolating if I have received a negative test result?

No. If you have received a negative test result, then you and the rest of your household no longer need to self-isolate unless someone else in your cluster is also suffering from symptoms and then you should follow the latest guidance around self-isolation available on the Government webpage here.. If you have received a negative test result you need to email us to let us know at [email protected]. Please use ‘TEST RESULT’ in the subject line.

Further information about what your test result means can be found on the NHS webpage.

How do I avoid spreading Covid-19 to my household?

Information on how to avoid spreading Covid-19 to your household is available here

What should I do if someone I know or have been in contact with has tested positive?

I have been contacted by the NHS Test and Trace service because I have been in close contact with someone who has tested positive for coronavirus. What should I do?

If you have been contacted by NHS Test and Trace as you have been identified as a close contact you should follow the latest guidance around self-isolation available on the Government webpage here.

Someone who I have had close contact with and do not live with has tested positive. What should I do?

If you know you have been in close contact with someone who has tested positive for Covid-19 within 48 hours prior to the onset of their symptoms or you have been notified by NHS Test and Trace that you are a close contact of someone who has tested positive, then you should follow the latest guidance around self-isolation available on the Government webpage here. If you develop symptoms of Covid-19 then the symptoms guidance then applies, and you should notify the University of this by recompleting our online form. Government guidance can be found here.

Someone in one of my lectures last week has tested positive this week. Do I have to self-isolate?   

You do not need to isolate unless you have been identified as close contact of the person who has tested positive for Covid-19. You should then follow the latest guidance around self-isolation available on the Government webpage here.

I have heard that someone from my class has tested positive but no one has told me, why hasn’t someone from the University been in touch?

NHS Test and Trace will contact any students who are classed as close contacts. You should not expect a communication from the University alerting you to this as the University does not have access to this information. 

What should I do if I’m self-isolating or someone in my household is?

Someone in my household has begun to self-isolate. What should I do?

You should follow the latest guidance around self-isolation available on the Government webpage here.

I am worried about Covid-19. Someone in my household has a positive result. Is there someone I can talk to? 

Yes. You can make an appointment to speak to one of our Wellbeing Advisers here. They will arrange a virtual or telephone appointment. You also need to ensure that you let us know that you are self-isolating via our online form.

I have received a negative test result can I stop isolating?

If you have received a negative test result as you had symptoms of Covid-19, you now feel well and no one in your household is experiencing Covid-19 symptoms you can end your isolation. If someone in your household has Covid-19 symptoms you should then follow the latest guidance around self-isolation available on the Government webpage here until they have also received a negative test.

My flatmate has said they have symptoms but they seem fine and haven’t been tested yet. I don’t think they are ill so can I go back to out?

You should follow the latest guidance around self-isolation available on the Government webpage here.

What do I need to know about Covid-19 in my household?

Someone in my household has begun to self-isolate. What should I do?

It is important for you to know if they are isolating because they have symptoms, because they have tested positive or because they are a close contact of someone else who has tested positive for Covid-19. If the member of your household has symptoms or has tested positive themselves then and you should then follow the latest guidance around self-isolation available on the Government webpage here. However if they have been a close contact with another person who has tested positive, as long as you were not also a close contact with the person who tested positive there is no need for you to do anything further. However, if your housemate is required to self-isolate, you and your other housemates should not mix with the person self-isolating in any of the communal spaces in your home. Please take a look at the current Government guidelines.

How do I avoid spreading Covid-19 to my household?

Information on how to avoid spreading Covid-19 to your household can be found on the NHS page.

I have just arrived on campus and a member of my previous household is now experiencing symptoms of Covid-19. Do I have to self-isolate and do other people in my household have to self-isolate?

If you were staying in that household in the 48 hours prior to the person developing the symptoms, you should then follow the latest guidance around self-isolation available on the Government webpage here until a negative test is received by the person experiencing the symptoms. If you develop symptoms of Covid-19 you must inform us immediately.

I have returned to live at home and have been informed that someone in my household on Campus has Covid-19 symptoms. What should I do?

If you were staying in the house in the 48 hours prior to the person developing the symptoms, you should then follow the latest guidance around self-isolation available on the Government webpage here. You will need to let us know if you are self-isolating via our online form and you should ensure that you self-isolate from the people in your home and do not use communal facilities at the same time as your family. You can find out more by viewing the government guidance.

Can I get a Covid-19 symptoms test and results at University?

What should I do if I think someone is breaching Covid-19 guidelines?

One of my housemates is supposed to be self-isolating but has invited other students into our flat on campus, what should I do?

The University takes breaches of Covid-19 guidelines very seriously. If you need immediate support or attendance, please contact Campus Support on 01695 584227. If you are concerned that another student is not adhering to Government and University Guidelines and you have not been able to resolve this directly then you can report this to us on our online reporting form.

Will someone get disciplined if they don’t follow the rules?

The University has a Covid-19 breaches process which will be enforced when we receive reports of students not adhering to Government and University Guidelines. We will not be able to feed back outcomes to individuals that report these breaches.

Wellbeing and Student Support

What support and services are available?

You will find all the support you need in Catalyst. It is your one-stop-shop for help and guidance.

We recommend the use of face coverings in enclosed spaces and during busy periods and where possible please keep a safe distance.

During helpdesk hours (8.00am – 8.00pm weekdays and 10.00am – 6.00pm weekends) you can come in to Catalyst without your UniCard, outside of these hours you will need your UniCard to gain access.

Check the Catalyst webpage for the most up to date opening hours.

Library and Learning Services

So that we can continue to support you, we are offering a blended approach to support you:

  • The Helpdesk is available to support you both within the building and online or you can call us on 01695 650800
  • Appointments and workshops will be available face to face and virtually so you can access them both on and off campus
  • There are more e-books and e-resources available, including new additions to the e-textbook range
  • You can browse the book stock, issue your own books at one of our self-issue machines and books can be returned easily at our returns machine on the ground floor

Visit the Learning Services webpage for full details of what’s available including UniSkills, student IT support, SpLD and access to stock and resources.

Student Services and Careers

More information on how to access support can be found on their webpages:

Student Services webpage for information on Counselling and Wellbeing, Student Support Team, Inclusion, Accommodation, Money Advice and the Chaplaincy team.

Careers webpage for details about part time jobs, placements, graduate vacancies and volunteering opportunities.

What is the University doing to support my wellbeing?

The University offers a range of support (including available remotely) to help you cope in these challenging times.

The Wellbeing Team offer virtual and telephone appointments and these can be booked by visiting the dedicated webpage

All students also have 24/7 access to Togetherall, a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing. Visit www.togetherall.com to sign up for free.

The Wellbeing webpages outline a range of self-help resources, including videos, articles and links to apps such as mental fitness tool Fika. You can access these resources here

What should I do if I’m feeling unhappy about university?

We understand that you may be finding the current situation difficult and challenging. If you‘re feeling unhappy or are experiencing any issues, you should talk to your Personal Tutor in the first instance.

Your Personal Tutor’s role is to take an interest in you as an individual and to offer guidance on your academic progress and personal and professional development. If they are unable to assist you, they may work with specialist teams within the University to help you find a solution.

If you need additional support and advice, the Student Services webpage offers essential information on counselling and wellbeing, transitions, inclusion, accommodation, money advice, Campus Life and the Chaplaincy team.

We will also seek to work with you to resolve issues informally in the first instance. However, if you have shared your issue with your Personal Tutor/support staff and you feel that the matter hasn’t been adequately resolved, then you may choose to raise your concerns formally through the Student Complaints Procedure.

Who do I contact for support and advice?

If you need any further support during this time, or have a question please email the Catalyst helpdesk or use live chat during opening times. The virtual helpdesk will be staffed weekdays 8.00am to 8.00pm and weekends 10.00am to 6.00pm.

Visit the Student Services webpage for information on Counselling and Wellbeing, Transitions, Inclusion, Accommodation, Money Advice, Campus Life and the Chaplaincy team.

I have a Covid-19 question which has not been answered on this page. Who can I contact?  

If you have a Covid-19 enquiry please email [email protected]

How do I find out about Student Finance?

Don’t forget to apply as soon as possible.

If your family financial circumstances have changed as a result of Covid-19 (or any other reason), you may be entitled to extra support. Please contact the Student Loans Company for more information.

If you need any other money advice, you can book an appointment here.

How do I stay informed?

Staying in touch is now more important than ever. We’re working hard to provide you with the certainty and clarity that you need but the nature of the pandemic may mean we have to adapt how we use the campus as a community. We will keep you informed and urge you to:

  • read these pages regularly as this is where we will publish updates about campus facilities and services
  • check your contact details are correct on your student record
  • check your student email account regularly
  • look out for information about your teaching timetables
  • spend some time familiarising yourself with Learning Edge (our Virtual Learning Environment)

Being on Campus

Do I need to take Covid-19 tests before I return to campus?

Even if you do not have symptoms of Covid-19, you should get tested before you come onto campus, either through your local community testing programme or by ordering a free test online. This will help minimise the spread of the virus on campus.

If you have had a confirmed COVID infection in the last 90 days, you are likely to have developed some immunity and do not need to take a test.

If you are ordering a home testing kit from gov.uk, you need to allow more time for the kit to be posted to you and for you to post your completed test back.

You are advised not to travel to university until you have a received a negative result.

Whilst travelling to campus you should follow the guidance to keep yourself, passengers and transport staff safe during your journey.

Please note: you should not use a rapid lateral flow test if you have coronavirus symptoms. You should arrange a PCR test and self-isolate.

I live in an area/travelling to an area which has a variant strain of Covid-19, should I attend university?

Travel is permitted for university students, but when travelling you should follow the latest Government guidance.

Regular rapid testing

Here at Edge Hill, we want to make it as easy as possible for you to access regular rapid testing to help keep those close to you safer, reduce the transmission of Covid-19 within our community and get back to a normal way of life as quickly as possible.

That’s why, you can collect home test kits on campus in both Ormskirk and Manchester.

The current guidance is that you should do tests at least twice a week. A home pack contains 7 tests and instructions on how to use them. They show the results within 30 minutes and they also show you’re doing what you can to protect others.

We’ve brought together all the information you need, so it’s easy for you to be a part of regular rapid testing.

Collecting home test kits from campus

Ormskirk
You can pick up a box containing seven tests from the Performance Studio (building 6a on the campus map, entrance next to the Business School) between 8.00am and 6.00pm, Monday to Friday.

St James’ Manchester
You will be able to pick up a box containing seven tests from the reception desk in St James’, times have been confirmed on your Blackboard area.

Collecting/ordering home test kits if you’re not on campus

Everyone can now order free packs of rapid lateral flow tests to be sent to your home in England. You can find further information and order your tests here

You can also collect two packs of home test kits (each containing seven tests) at a local collection point. Find your nearest home test kit collection point on the NHS website. You can also use this page to check how busy each location is before setting off.

Once you have completed the test, you must report a positive result to the NHS and you are also asked to report negative and invalid results. This is so the NHS can monitor the spread of the virus, support communities across the UK and combat the virus.

Please remember, even if you test negative, you should continue to be cautious and follow the rules around ‘Hands, Face, Space’.

Covid Safety Measures on Campus

How are we keeping campus safe?

It goes without saying that your safety is our number one priority and we are working hard to ensure that our campuses are safe. Our plans have been assessed by external health and safety experts to assure you that we are Covid-19 secure.

Providing a safe campus

Following guidance from the Government and Public Health England, Edge Hill University has undertaken the necessary work to ensure that we have put in place suitable measures to keep our community safe. This includes:

  • systematic deep cleans of all buildings and facilities
  • enhancement of cleaning regimes to maintain high standards of cleanliness and ensuring frequently touched surfaces are prioritised
  • investment in new technology to deep clean spaces effectively and efficiently as required
  • taking all necessary steps to ensure that that indoor spaces are well ventilated
  • installation of hand sanitiser units within all entrances and throughout buildings, to facilitate regular usage and encourage good hygiene practices by all building users.

Do I need to wear a face covering?

From 19 July, the Government removed the requirement to wear face coverings in law but expects and recommends that they are worn in enclosed and crowded spaces where people may come into contact with people they don’t normally meet. This includes public transport and the Edge link bus is classified as public transport. There may also be other instances where the wearing of face coverings is requested, for example when attending an indoor event.

How do I let the University know I am exempt from wearing a face covering/unable to attend on campus?

To enable us to consider whether we can put in place amendments to your programme of study, please email [email protected] if any of the following apply:

  • You are/may be unable to attend campus or a practice placement due to Covid-19 related health reasons
  • You have a hearing impairment or other disability/health condition which means you will require captions/subtitles to be able to engage with online learning content such as videos
  • You are exempt from having to wear a face covering or you rely on lip reading, clear sound or facial expressions to communicate

If you are exempt from wearing a face covering we can provide you with a pink lanyard that identifies you as being exempt. If you have returned or are returning to campus and require a pink lanyard, please email the Inclusion Team with details of exemption.

Where can I find the latest guidelines for Covid-19?

You can find all the latest Guidelines, including symptoms, on the Government and NHS Website.

International Travel

I am travelling to Edge Hill University from overseas what do I need to do?

You can check which Covid-19 tests you need to take and the quarantine rules for travel to England here.

What you must do depends on whether you qualify as fully vaccinated under the rules for travel to England. There are different rules if you have been in a Red List country or territory in the 10 days before you arrive in England. Red List rules apply whether you are fully vaccinated or not.

Please be aware that no travel is risk-free, and countries may close their borders and restrict entry at short notice to help control the spread of Covid-19. We advise you to stay up to date with the latest travel advice to ensure you have the correct and current information regarding travel to the UK. We cannot directly advise you on what you can do or what is legally allowed for your personal circumstances, however we do ask that you follow the Government guidance and the University’s community pledge.

I am returning home for Christmas. Where can I find the latest testing and quarantine rules for travel abroad from the UK?

You can find the latest travel abroad checklist and find out the testing and quarantine rules for the country you are travelling to here. Entry restrictions and requirements may change with little warning. You should monitor this advice for the latest updates and stay in contact with your travel provider.

Where do I find information for international students?

We advise you to stay up to date with Foreign Travel Advice to ensure you have correct and current information regarding travel to the UK. Useful guidance on how to travel safely within airports and aircrafts can be found on the Government website.

Your health, safety and welfare continue to be our number one priority and we advise you to continue to follow Government advice. We will remain in direct contact with you and will continue to update you with further information. If you have any enquiries please email the Student Covid Support Team – [email protected] or International Office Student Support Officer – [email protected].

For additional information in other categories, visit the Community Pledge, Information for community, visitors and partners, Information for staff or Information for applicants pages.

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