Share your opinions with us so we can make your EHU experience better.
We’re here to help you achieve and succeed and we need your help to do this. Throughout the academic year, we’ll ask you to give us feedback on your experiences so we can understand what we’re doing well and where we can make things better. See below for some recent examples of what you told us and ways to get involved.
Getting to Know You – What did you tell us?
Welcome to all new Edge Hill students. Thanks to the 2,269 of you that filled in the Getting To Know You surveys. Here is some of what you told us:
97% of you agree that you are excited to start university. There are many ways to help you settle in and make friends at university, such as activities run by Campus Connectors and societies run by the Students’ Union. The Sports Centre offers a 4 week free trial to all students and has a range of easy to access classes and facilities designed for all levels of fitness. Why not go along to classes with your new flatmates or course mates?
60% of you are feeling apprehensive about starting university. This is perfectly normal and there are many people you can talk to if you feel you are struggling, such as your personal tutor or Student Services via the Catalyst Helpdesk (open 8am – 8pm weekdays; 10am-6pm weekends).
Ways to help us improve
Student Voice Survey: Course feedback
When?: Semester 1 and Semester 2, each year.
Course feedback provides an opportunity for you to comment on your course experience, anonymously.
Teaching staff will respond to your feedback and let you know about any changes made during the course, usually in a subsequent class and/ or electronically.
Student Voice Survey: Module feedback
When?: At the end of each module.
A short, anonymous survey which gives you the opportunity to rate each module and tell us what has gone well and any suggestions you may have.
Feedback is used to shape future modules you may take, as well as improve the module you just completed for future students. Changes will be communicated to students who take the module in the future.
Student Voice Community
Students have the opportunity to join the University’s Student Voice Community and provide feedback on a range of topics throughout the year, via various activities including snap polls, surveys and focus groups and more.Register for the Student Voice Community
The Student Experience Team (who manage the panel) communicate key findings and action taken, via the Your Voice Counts webpages, email and/or promotion around campus.
Through our anonymous online suggestion box ‘Have Your Say’, you can tell us how we can make your student experience better, let us know what’s working well or how we could improve. There are also suggestion boxes around campus so you can have your say at any time.
All suggestions are considered, and regular updates of improvements are posted on the Your Voice Counts webpages and/ or promotion around campus.
Throughout the year you will see feedback walls and coin drops around campus where you can provide feedback on a specific question or topic.
All comments are considered, and coin votes counted, with results and actions posted on the Your Voice Counts webpages and/ or promotion around campus.
Students’ Union: Other feedback channels
There are a variety of other ways you can share your feedback with the Students’ Union (an organisation which is independent from the University). These include Digi-Rep, Your Ideas, Q&A Sessions on Instagram with your Elected Officers and Digital Student Consultations. For more information, visit the Student’s Union online.
Feedback will be shared with the University for consideration, ideas will come to life via the elected officer team output and publicised over social media.
Students’ Union: Course Reps
The Students’ Union trains and supports Student Course Reps across the University to gather course feedback from their peers which is discussed at departmental Staff Student Consultative Forums (SSCFs). This feedback can be escalated to programme boards and Faculty boards where senior University staff will have sight of it.
Issues raised by Student Reps at SSCFs are actioned by the faculty and changes are communicated back to students via the Student Reps. Ongoing issues can be escalated to the Elected Student Engagement Officers.
National Student Survey (NSS)
When?: Once, at end of your undergraduate course
An external, UK-wide survey that provides all final year students with an opportunity to provide feedback about their experience at EHU before they graduate.
The results are used to make improvements and are widely publicised to help inform future students’ decisions on where to study.
When?: Semester 2, each year
An opportunity to write a review for Edge Hill and rate various aspects of the University.
Your review will be posted (anonymously if you wish) on the university course comparison site Whatuni.com, and will help other students choose what and where to study.
We use your feedback to try and make a positive difference to your student experience.