Accommodation FAQs

Once you have chosen Edge Hill University as your firm choice on UCAS, you will be invited to choose your on-campus accommodation. We have created an interactive map so you can view our room availability. From there, follow a few simple steps to choose one that suits you best.

Your invite email from [email protected] will provide you with a link to the Accommodation Portal. When logging in to the Portal for the first time, use your Student ID number (provided in the invite email) and select the ‘Register/Forgotten Password’ button to set a password. From here you should log in, select ‘Choose your room’, and follow the on-screen instructions which will take you through:

1. choosing your room
2. signing your Residential Licence Agreement
3. paying your £150 Advanced Rent fee

You will need to complete all three of these steps to confirm your room, so please ensure that you have a payment card to hand for Step 3. You will have one hour from the point at which you select your room to complete all three steps.

If you have chosen Edge Hill as your firm choice, you will receive an email from [email protected] inviting you to select your room. After making your choice on UCAS, it could take a few days for your invite email to reach you. Check your junk folder in case the email has gone there. If you still don’t have the email, contact us at [email protected].

Once you have completed the three steps detailed in your invite email, the system will show that your room is confirmed. You will also receive a confirmation email from [email protected] with a summary of your confirmed room.

Completing the process early will ensure you have the widest selection of rooms to choose from. However, don’t worry if you’re not ready to choose your room straight away – your access to the system will remain live until May.

Select the ‘Register/Forgotten password’ button on the log in page. A new temporary password will be emailed to you, which you can use to log in to the Portal before selecting a new password.

You should follow the steps to access the Accommodation Portal and in the ‘Additional Requirements’ section, select the tick box to indicate you have a requirement. You will then be asked to provide further information and we’ll be in touch within two days to advise next steps.

Complete a Third party disclosure form by logging into the Accommodation Portal. The form can be found in the ‘Requests’ menu. This will remain on your profile throughout your time at Edge Hill unless you choose to remove it.

If you confirm a room and pay your Advanced Rent fee, any changes need to be processed via the Accommodation Team who will be happy to help. Please email: [email protected]

Your rent is payable once the academic year has begun, and processed in three instalments. These instalment dates align with the dates when you will receive your Student Loan payments (if you have chosen to apply for this). We will be in touch in August 2023 to arrange for you to pay by either:

1. setting up a recurring card payment for the remaining balance (which is due and payable in instalments throughout 2023/24 in alignment with Student Loan Payment dates)
2. pay all remaining rental balance in advance in August 2023.

Join our official EHU Residents Facebook group to connect with your new flatmates, other new residents, and receive exclusive updates about life here on campus from our dedicated team of current students.  

Our dedicated EHU Residents team will be hosting a range of events, activities and support during the summer before you arrive. Our team of current students are excited to welcome you to campus – you can drop them an email at [email protected] or message them on the EHU Residents Facebook or EHU Residents Instagram.

We would recommend using Google Chrome or an alternative browser. Please be aware that Safari is not a suitable browser for access the Accommodation Portal.

If you identify as a woman, women-only halls are Pankhurst and Roscoe in Palatine Court and Millner in Chancellors Court. You can select these just like any other room using the interactive map in the Accommodation Portal. If you identify as a man and wish to live in a same-gender cluster, please contact us directly.

Wired network connections for PCs, games consoles and other devices are available in all halls except for Forest Court (Wi-Fi is available in all rooms).