You said, we listened
The feedback that you provide really helps us to make a positive difference to the student experience for both you as a current student and for future students.
From our Student Voice Survey in 2025/26:
- 3765 students responded with their feedback
- 220 courses were evaluated, you answered 26 questions about your academic experience
- 93% of students felt like their course was challenging them to achieve their best work
Using your feedback
Explore how we have worked to enhance the student experience based on feedback provided.
| What you fed back to us | What did we do? |
|---|---|
| You told us you would like to see more food options (Edge Hill Sport, December 2025) | We have added salad, pasta and sausage rolls to our food range. |
| You asked for frappe drinks to be added to the café menu (Edge Hill Sport, December 2025) | We are now trialling vanilla, chocolate & vanilla and coffee vanilla frappes. |
| You told us you would like to have more functional training space (Edge Hill Sport, December 2025) | We have cleared extra floor space for stretching and bodyweight exercises. |
| Students highlighted that Wi-Fi is patchy in some areas of campus (NSS comments, 2024). | The IT department has completed a campus wide audit and upgraded where possible. If you require any Wi-Fi support, email [email protected]. |
| Some students asked for more fruit and veg to be available on campus, as well as more veggie meal options (Facilities Management feedback, 2024). | Pasta and live cook are now back in the Hub, with a variety of vegetarian options. Fresh fruit is also available from all retail outlets on campus. |
| Students fed back that they would like to have bike sheds on campus (Welcome Back, 2024). | Bike lockers are located by the Sports Centre, GeoSciences and the Student Administration Centre. You can also use the Sheffield stands and wall-mounted racks across our Ormskirk campus, free of charge. |
| You told the Catalyst Support Team that email was one of your preferred methods to hear about news, events and support available (Library and Learning Services Welcome Competition, 2024). | Students now receive a monthly targeted email keeping them up to date. ‘In addition, a monthly Catalyst Catch Up email now provides an overview of the support available. |
| A number of students fed back that they were receiving too many Blackboard email notifications (Student Communications Project, 2023). | The notification settings in Blackboard were changed reducing the number of emails sent to students. |
We’ve improved our academic experience, identifying areas of need and enhancing resources using your feedback.
| What you fed back to us | What did we do? |
|---|---|
| Students in the Business School said a reading week could be beneficial to do more independent work (SVS, 2025) | Week 6 is now a directed study week, giving time for independent work and assessment preparation. |
| Business School students wanted less assignments and more practice in real life (SVS, 2025) | Assessments have been reviewed and added more authentic tasks such as reports, podcasts, and project work. |
| Students studying Graphic Design said they would like more interactive and practical work (SVS, 2025). | Design Context will be updated for next year to include more practical work, and interactive lectures and seminars. We’ve added more advanced practical tasks to Digital Design and will provide additional software training for those not digitally proficient. |
| Students told us the dates of the academic year made it feel too condensed, sometimes creating a negative impact on their workload (SVS, 2025). | The 2026/27 Academic Calendar has been brought forward by one week – please see the 2026/27 Term Dates webpage for further details. |
| Medical School students said they would like more time for self-directed study (SVS, 2025). | Sessions which overlap in content have been removed to free up more time for self-directed learning. |
| Students from the Medical School asked for more support with preparing for presenting their posters at the Educator Development Conference (SVS, 2025). | Two placement preparation sessions have been scheduled to support with this. |
| Medical School students said it would be helpful to have quicker access to learning resources (SVS, 2025). | External colleagues have been reminded about expectations for the timely uploading of lectures slides. |
| Some students from the Medical School suggested there is a need to improve low-level professionalism expectations (SVS, 2025). | Staff in the School are being supported to apply Opportunities for Professional Development consistently and are celebrating success using the Raising Compliments process for students who demonstrate positive professionalism. |
| Students in Law & Criminal Justice said they would like written feedback for exams (SVS, 2025). | Written feedback on exams will be provided from January 2026, via Blackboard. |
| Law & Criminal Justice students asked for greater consistency in course work guidance, and access to past papers (SVS, 2025). | From January 2026, the department will ensure that course work guidance is consistent and have created a folder in every course Blackboard area with past papers available for students. |
| A Law with Politics student suggested module LAW 1007 EU Law should be an option in first year (SVS, 2025). | The department think this a great idea and has submitted the request to the university quality assurance processes for approval. |
| Counselling students asked for lectures to be more concentrated, taking place over fewer days to allow increased availability for accessing placements (SVS, 2025). | Timetables have been updated to accommodate this for Semester 2. |
| Students studying Child & Adolescent Mental Health & Wellbeing said they would like more sessions exploring tools they could use in their placements (Semester 2 SVS, 2024-25). | Additional sessions have been provided in the 2025-26 academic year, with positive feedback about these practical sessions received in the 2025 survey. |
| Students in Nursing highlighted a lack of desks/tables in H1 which makes it difficult to take notes (SVS, 2025). | The department have provided clipboards, located at the front of H1, that can be used for the duration of the session. |
| Nursing students said they wanted more mental health and nursing field specific content (SVS, 2025). | The department are working with mental health nursing field advisors to further enhance the mental health content, and have built field enhancement sessions into the curriculum. The majority of year 3 sessions are now delivered in field. |
| Students in Nursing highlighted issues with uniform allocation (SVS, 2025). | The department are working with the team that arranges uniforms to streamline the process. |
| Some Nursing students would like more support with assessments (SVS, 2025). | In addition to the current support available, the Nursing & Midwifery department will use a Q&A Padlet for each assessment moving forward, to help answer queries in a timely manner. |
| Students studying Animation highlighted concerns regarding computer stock (SVS, 2025). | The English & Creative Arts department have ordered 12 new PCs which will be available for semester 2. |
| Students in Computer Science said they struggled to learn differential calculus in 12 weeks (SVS, 2025). | The department have timetabled additional maths tuition sessions to support this learning. |
| Students in the Computer Science department said they wanted to be exposed to more industry experts (NSS and SVS comments, 2024). | The department organised over 30 guest lectures to supplement programmes and modules. |
| Computer Science students highlighted a lack of storage options for personal equipment for laptops and other devices (SSCF, 2024). | Lockers have been installed for daily use by students in the department. |
| 31% of students in the Faculty of Education said they didn’t know where to access mental health and wellbeing support at the University (Big Question, 2023/24). | Mental Health Resource cards were shared with all students, signposting them to mental health resources available throughout term, and where to go in times of crisis. |
We’re here to support you during your studies and have worked to improve our services based on your feedback.
| What you fed back to us | What did we do? |
|---|---|
| 42% of those eligible for the Care Leaver Bursary said they would prefer to be paid earlier and in three instalments through each academic year (Care Leaver Bursary Evaluation, 2023/24). | Starting September 2025, Care Leavers will be able to apply for the bursary when they first meet with the Student Support Team, and will have the option to access payments at several points throughout the year. |
| Students fed back it was difficult to get an appointment with the Money Advice Team and that for students with additional needs / disabilities, 30 minutes wasn’t long enough (Student Support Fund Evaluation, 2022/23). | Additional appointments are now available, with the option of extending to 1 hour. Students are encouraged to let the team know of any adjustments they may need in advance of their appointment. |
| Some students made the University aware that they couldn’t attend counselling sessions due to being out on placement between 9am and 5pm (SU survey, 2022). | Late night and early morning counselling appointments are now available for all students on placement upon request. Get in touch at [email protected]. |
The Student Advisory Panel is a mechanism for underrepresented students to shape and influence the student experience. By providing insights and perspectives, which ensure their lived experience is reflected in every part of the student journey, students are supporting the university to remain fully inclusive and responsive to the needs of our diverse student population.
The insights gathered at these panel meetings are fed forward to a range of teams across the university and you can follow progress with the feedback we receive on our Student Advisory Panel webpage.
Give us your feedback
Sharing your opinions with us can help us to make the Edge Hill experience better, for you and for future students.
There are plenty of ways for you to get involved and provide your feedback, including the Student Voice Survey, Postgraduate Taught Experience Survey, Student Voice Community, the National Student Survey and Whatuni/Uni Compare reviews.
