We hope that you’ve had a great first term with us and that we’ve been there for you if you needed any information, advice, or support. As we take a break for the festive season, we’ve put together some useful information about how student services, support and facilities will operate.
We wish you a wonderful winter break. And we look forward to seeing you in the New Year.
Winter Wellness Station, Catalyst
Are you keen for some cosy crafts to keep you content over the Christmas period? Keep out the cold and come to Catalyst. Visit the Winter Wellness Station and enjoy cosy crafts, festive fun, and games throughout the vacation period. There will also be useful information, advice and resources for you to take advantage of, as well as the chance the pick up some fun freebies (subject to availability). No booking needed, simply drop in with a friend or on your own for some peaceful you-time.
And remember the Student Life Portal is available throughout the year with events on and off campus. Log in, explore, fill your vacation period with fun and start organising your calendar for 2026.
Winter Switch Off Bingo
Before you go home for the winter break, make the greener choice and reduce the amount of energy that’s wasted while you’re not on campus. The smallest actions can lead to big impacts. Fill out our Winter Switch Off bingo to be in with a chance of winning some food vouchers to spend on campus. You can take part on your own or with your flatmates.
Current EHU students have until 9am on Friday 9 January 2026 to complete the bingo form. The winners will be selected after the closing date and will need to collect their prize in person by Friday 6 February 2026.
Housekeeping
The last housekeeping visit will be on Tuesday 23 December 2025, when housekeepers will provide each cluster with a supply of bin bags. You will need to put bags of rubbish in the outdoor bin area located by your halls. If you are unsure of where your bin area is, you should ask your housekeeper in advance. If you are leaving halls for the break, please clear out the fridge and switch off all lights to conserve electricity and prevent any food from spoiling. Housekeeping will resume on Monday 5 January 2026.
Your health and wellbeing
You can get in touch with the Mental Health and Wellbeing Team by emailing [email protected] or calling 01695 650988.
Please be aware that the Wellbeing team are out of the office and will not be offering appointments from Tuesday 23 December 2025, returning on Monday 5 January 2026. Visit the Wellbeing webpages for more information, access to self-help resources, details about local healthcare services and to self-book appointments for the New Year.
Please check your local GP’s website for their opening times over the Christmas break. Remember you can call 111 or visit 111.nhs.uk to get medical help 24/7, including emergency prescriptions.
In an on-campus emergency, please call 07785 928 911 or 4227 from internal phones in halls.
Out of hours, the Samaritans provide confidential support 24 hours a day to any person in distress. They can be reached on 116 123.
If you need urgent support, Lancashire and South Cumbria NHS Foundation Trust’s Initial Response Service (IRS) is available 0800 013 0708. The service is available 24/7 and is operated by trained mental health professionals who will offer help, advice, mental health assessments, referrals and access to the Trust’s wider mental health services, including home treatment.
Shout’s 24/7 crisis service is also available by texting SHOUT to 85258.
Edge Well 24/7 is a confidential, 24/7 support service available to all Edge Hill students, every day of the year including 25 December 2025. If you are feeling overwhelmed by exam stress, mental health concerns, finances, relationships, or any other challenges, you can speak to a qualified professional for immediate support. Free structured therapy sessions are also available via phone or video. You can access support by:
Student Support team
We know some of you may be feeling that you:
- might not come back after Christmas
- are struggling with university pressure
- don’t know if you can cope
If you are feeling this way or are worried about any other aspect of your University experience, you can email the Student Support Team on [email protected]
Appointments are available to book online up to and including Tuesday 23 December, then from Monday 5 January 2026, after the winter break.
The Student Support Team will be out of the office from 4pm Tuesday 23 December and return 9am Monday 5 January 2026. Any emails received during the Winter break will be picked up on 5 January 2026 and responded to by 5pm 6 January 2026.
Campus support
Over the winter break, Campus Support are the first point of call for any issues on campus. The team are all first aiders, trained in mental health first aid and will be available 24/7 every day. Call 01695 584455 or text 07785 928 911 if you need any help or support.
Money advice
If you are experiencing financial hardship, our Money Advice Team are here to help. You can email them at [email protected]. Appointments are available to book online via the Money Advice webpage up to and including Tuesday 23 December, and will resume on Monday 5 January 2026 after the winter break.
The Money Advice Team will be out of the office from 4pm Tuesday 23 December 2025 and return 9am Monday 5 January 2026. Any emails received during the Christmas break will be picked up on 5 January and responded to by 5pm 6 January.
FM Helpdesk
Please see below for opening hours. The helpdesk will be close on at 5pm on Tuesday 23 December 2025 and return at 8am on Monday 5 January 2026. During this time, the FM Helpdesk number (01695 584455) will be answered by the Campus Support team who will assess any jobs, fix what they can, or contact the relevant maintenance team member as needed.
Edge Link bus
The last day of service for the Edge Link bus will be Friday 19 December 2025. The service will resume as normal from Monday 5 January 2026. Visit our travel pages to view the full timetable.
Campus opening times
Edge Hill Food
November 27, 2025
