We’re excited to announce a new partnership with Health Assured, offering you confidential, 24/7 support, available every day of the year.
Whether you need help with mental health, wellbeing, finances, relationships, housing, or any other practical concerns, you can reach out for immediate support from qualified professionals through phone, live chat, email, or video call. You’ll also have access to structured therapy sessions via phone or video, all completely free of charge.
When should I contact Edge Well 24/7?
Edge Well 24/7 is available 24 hours a day, 7 days a week, 365 days a year, so help is always available, at a time which suits you.
How does Edge Well 24/7 work?
Edge Well 24/7 offers confidential and free support to help you navigate personal, emotional, and practical challenges.
What can Edge Well 24/7 help with?
- Exam worries
- Stress and anxiety
- Family issues
- Sexual and gender identity
- Bereavement
- Relationship advice
- Tenancy and housing concerns
- In-the-moment support
- Financial wellbeing
- Bullying and harassment
- Alcohol and drug issues
Lived Experience Matching
We understand that feeling truly heard and understood can make a big difference when seeking support. That’s why Edge Well 24/7 offers the option to connect with a professional who shares or understands aspects of your identity, including:
- Faith & Spirituality – Speak with someone who respects and understands how your faith or spiritual beliefs shape your experiences and wellbeing.
- Culture & Ethnicity – Get support from professionals who acknowledge the impact of cultural identity, heritage, and lived experiences on mental health.
- Gender & Sexuality – Access inclusive support from someone who understands gender identity, LGBTQ+ experiences, and the challenges you may face.
- Neurodiversity & Disability – Talk to professionals who are experienced in supporting neurodivergent students and those with disabilities.
- Life Experiences & Personal Challenges – Whether facing issues related to health, university life, discrimination, family expectations, or other personal experiences, such as being a care leaver, being estranged from family or having caring responsibilities, Edge Well 24/7 aims to connect students with someone who gets it.
If having support from someone with similar lived experience would help, let Edge Well 24/7 know, and they will do their best to match you with the right person.
How do I access support?
Get Support Anytime with the Wisdom App
Edge Hill University students can also now access instant support through the Wisdom app. The app offers a range of wellbeing tools designed to help you manage stress, anxiety, and more.
Key features
- 24/7 Live Chat – Get immediate support from trained professionals anytime, anywhere.
- Wellbeing Resources – Access videos, guides, and self-help content covering mental health, physical health, and personal development.
- Interactive Features – Use mood trackers, breathing exercises, and health assessments to monitor and improve your wellbeing.
How to access
- Download the Wisdom app from your app store.
- Enter the Edge Hill University access code: MHA323880 during registration.
- Start exploring wellbeing resources and live support.
Take control of your wellbeing—support is just a tap away.
Download from the App Store
Download on Google Play