What evidence will I need to provide with my application?
The fund cannot assess the application until full evidence is attached to the application. Examples of essential evidence required would be the full break down of Student Finance loans and grants, the last three months bank statements for accounts held (savings, current, basic and any unused accounts that remain open) a spending target or budget, a document to evidence housing costs and one example of travel costs from home to university.
Additional evidence will be required based on individual applicants’ situations. Please use the application form as a guide. It’s a good idea to submit all your evidence with your application to help avoid delay.
Can I receive help with tuition fees?
Students experiencing financial hardship may apply to the Student Support Fund; however, the Fund does not cover tuition fees, and any awards due may not be used to make a tuition fee payment. In instances where a student has an outstanding tuition fee debt to the university, we reserve the right to withhold any Student Support Fund award, until such time as tuition fee payment has been brought up to date and in line with the agreed payment plan.
Can I apply more than once?
We assess your application over the whole academic year, so it is not usually possible to re-apply to the fund. However, if your financial situation since your original application was made (your income has reduced and or your expenditure/costs which can be included in a hardship assessment have increased), you can ask to be re-assessed once per academic year. Please make an appointment with the Money Advice team to discuss your situation.
How much could I receive?
If your application is successful, we will award a figure between £100 and £4,000. The exact amount that you receive will depend on your individual financial circumstances.
How will payments be made?
Payments will be made directly to your bank account. Students who are in receipt of means-tested benefits may receive their award in one instalment but other students may receive a number of instalments. There may be times when we will make payments direct to a third party such as childcare provider. Students who are self-funding their tuition fee or in receipt of post-graduate loan may receive their award in instalments following confirmation that they are up-to-date with their agreed tuition fee payment plan.
Can I appeal the decision?
The request for an appeal should be made by completing and returning a Student Support Fund appeal form within 4 weeks (28 days) of the original decision. This is an opportunity to review the original decision, to check the accuracy of the calculations and ensure that all relevant information and evidence has been considered. The appeal can also consider any subsequent evidence you wish to provide with the appeal request.
You will normally receive a response within 10 working days of receipt of the completed appeal form. It is important that you explain fully why you are requesting an appeal and submit any additional supporting evidence/information with your request(s). The Money Advice team may request additional information at this stage.
You should email your appeal form to [email protected]
Appeals form
Can you help me to complete the application form?
Please read the guidance provided on the application form, follow the instructions in each section and use the Supporting Evidence Checklist when completing the form. We are happy to answer any further questions you have regarding the Student Support Fund by email or during an appointment.
How long will it take me to find out if my application has been successful?
At this time, it may take up to six weeks to process Student Support Fund applications from the date that all required evidence* has been submitted.
*If we requested additional income evidence from you, you will have four working weeks to provide this. After this period, if we haven’t received the requested information from you, we will be unable to process your application and your application will be closed down.
*If we request additional expenditure evidence from you, you will have four working weeks to provide this. After this period, if we haven’t received the requested information from you, we will process your application using the evidence you have provided. This may result in your application being refused, so it is important to send us the requested evidence.