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Information for Needs Assessors and NMH Agencies

Information for external Non-medical Help (NMH) providers

Access for support workers: parking on campus

Edge Hill University has on-site parking. To effectively manage the allocation of parking spaces, and to ensure the free-flow of traffic around campus, the University has implemented a Car Parking Policy which requires all campus users to apply for a parking permit if they wish to park on campus. Permits are issued to students and staff in accordance with the car parking policy. Additional information can also be found in the Car Parking Statement and the Car Parking Policy.

Company administrators can email the team to request a parking permit. We will need the following information:

  • Name of support worker
  • Car registration
  • Days when support worker is on site
  • Mobile number of support worker

NMH support and 1:1 bookable confidential spaces

External providers need to liaise with their student prior to a session to arrange a suitable time, day and place to meet. Students will be able to provide timetable information to their support worker if necessary. Students are able to book confidential 1:1 rooms on campus.

We work collaboratively with DSA funded private providers. If you have any wellbeing concerns about the student(s) you are supporting, we are here to advise so please contact us directly.

Other information to support you can be found on the following links:

Fire safety and health and safety

Familiarise yourself with fire procedures for the building (as displayed on building fire notices). In the event of a fire alarm activation you must leave the building as directed.  In the event of an accident or emergency report immediately to Campus Support Security. Co-operate as necessary with University staff and follow all instructions given. Respect all safety signage and follow relevant procedures and directions given. If in doubt or you have any queries speak with Campus Support Security. Only enter areas that you are required to as part of your support work. Do not enter any workshops, laboratories or other similar hazardous areas unless specifically authorised by University staff and then only when supervision is in place and the appropriate safety clothing/equipment is being worn. Beware of traffic and other moving vehicles and always use the designated walkways, paths and crossing areas.

NMH registration

External providers must adhere to all QAF quality business processes and have in place the policies/training leading to NMH registration as outlined in Non-Medical Helper Providers Quality Assurance Framework.

Emergency numbers

Information for Needs Assessors

View Information for Needs Assessors

NMH rates

For more information on NMH rates, please see our NMH rates page.

View NMH rates table