One-to-one support

Our experienced Academic Skills Advisors can help you develop your academic skills and strategies throughout your time at University. One-to-one support is available on a wide range of topics including academic reading, writing and referencing, finding information, and preparing your assignment for submission.

Blog: A big virtual hello from the Student Engagement team

One-to-one appointments

You can view and book all UniSkills appointments, for both academic writing and referencing and information skills (finding and navigating your online resources), in one handy location via the student portal.

How to book a UniSkills one-to-one appointment

To view and book an academic writing or information skills appointment on the student portal be sure to expand the UniSkills option by clicking on the (+) symbol.

You can then select the appointment service you need and choose the day/time to suit you.

You can self-book one appointment every 30 days. This limit allows us to distribute the support we offer fairly across the student population.

If you experience any problems accessing the system, or cannot find a suitable date / time, then please get in touch.

How to get the most out of your UniSkills one-to-one appointment

To really get the most out of attending your UniSkills appointment, preparation is key.

View our video for useful information ahead of your appointment.

Virtual UniSkills one-to-one appointments

All our virtual one-to-one appointments are delivered via Blackboard Collaborate. Blackboard Collaborate is a real-time virtual classroom tool that lets you meet with your Academic Skills Advisor online in a secure location on a one-to-one basis.

In Blackboard Collaborate conversation can take place through the chat box, or in person with audio and/or video enabled – it’s up to you. There are also features that allow you to add files, share applications, and even use a virtual whiteboard to interact with your Academic Skills Advisor.

Our virtual appointments allow you to meet with an Academic Skills Advisor wherever you are, be that on or off campus. If you are planning to attend your virtual appointment from within Catalyst please note you will need a set of headphones (so you can hear us) and preferably a microphone (if you wish to speak to us, verbally). If you only have headphones, or do not wish to use your microphone, you can use the chat feature to communicate with your Academic Skills Advisor.

Important information

Peer-to-peer support

Our award winning team of Student Advisors provide help, support, and guidance to other students on a peer-to-peer basis. The team are all current students and between them bring a great variety of subject knowledge from their individual disciplines, together with a wealth of experience from studying at Edge Hill.

They can help you get the most out of the University Library, help you to develop a range of introductory academic skills, and can support you:

  • Using Discover More to find books and eBooks, online journal articles and other online resources.
  • Navigating Learning Edge/Blackboard and your subject specific resources.
  • Harvard referencing.
  • Accessing UniSkills academic support material.

Peer-to-peer appointments

The Student Advisors can meet with you virtually for a peer-to-peer appointment if you need support with any of the topics listed above and more. Contact us to find out more and to book your appointment.

Student Advisor webinars

You will likely meet your Student Advisors at one of our UniSkills webinars as they join the Academic Skills Advisors to support the session and answer any questions as the chat buddy. However, throughout the academic year the Student Advisors also co-create and co-deliver a range of webinars to help you settle in, find your feet and get going with UniSkills support.

Student Advisor blogs

Our team of Student Advisors write and contribute regularly to our Library and Learning Services blog sharing their own tips and experiences. You can browse through all our blogs at or we have selected some useful ones below to get you started.

You can also keep up-to-date with your Student Advisors by following Library and Learning Services on Twitter and Instagram.


Manchester St James’

Further help and support

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