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Help and support

General enquiries

For all general enquiries contact the Catalyst Helpdesk virtually via email or live chat. Helpdesk staff are available weekdays between 8am and 8pm and weekends between 10am and 6pm. They will either answer your question or triage you to the appropriate team.


To access UniSkills support go to our UniSkills webpages or book a virtual appointment online.


To access SpLD support go to our webpages or contact the team via email.