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Further help and support

Technical enquiries

For all technical enquiries contact the Catalyst Helpdesk virtually via email or live chat.  Helpdesk staff are available weekdays between 8am and 8pm and weekends between 10am and 6pm. They will either answer your question or triage you to the appropriate team.

You can also access Ask Us our online knowledge base 24/7 which contains a wide range of frequently asked questions about using the learning technologies.


UniSkills are offering a range of online webinars covering topics from finding academic information to academic writing and referencing.

Find out more about UniSkills

LinkedIn Learning

We have partnered with LinkedIn Learning to give students full, free, unlimited access to thousands of high quality online courses and video tutorials written by industry experts.