Need support anytime? We’ve got you covered – introducing Edge Well 24/7
We’re excited to share that Edge Hill University has partnered with Health Assured to offer Edge Well 24/7 – a free, confidential support service available anytime, day or night, all year round.
What support is available?
You can get help with:
- Mental health and wellbeing
- Stress, anxiety and exam worries
- Relationships and family issues
- Housing and tenancy concerns
- Financial worries
- Bereavement
- Bullying and harassment
- Alcohol or drug issues
- Gender, sexuality and identity
- Neurodiversity and disability
- Cultural, faith and personal chllenges

How does it work?
Edge Well 24/7 gives you access to trained professionals via:
You can also choose structured therapy sessions by phone or video – all completely free.
Want support from someone who understands you?
Edge Well 24/7 offers Lived Experience Matching – you can ask to speak with someone who shares or understands your background, including:
- Faith and spirituality
- Culture and ethnicity
- Gender and sexuality
- Neurodiversity and disability
- Personal life experiences (e.g. care leaver, estranged from family, student life challenges)
Just let them know what matters to you, and they’ll do their best to match you with the right person.
Get support instantly with the Wisdom app
You can also access Edge Well 24/7 through the Wisdom app, which includes:
Key features
- 24/7 Live Chat with professionals
- Wellbeing resources (videos, guides, self-help tools)
- Interactive tools like mood trackers and breathing exercises
How to get started:
- Download the Wisdom app from your app store
- Download on the Apple store
- Download on Google Play
- Enter the Edge Hill University access code: MHA323880 when registering.
- Start exploring and get support anytime.
You’re never alone – support is just a tap or call away.