Terms and conditions
Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.
All Terms and Conditions shown below are secondary to the rules and regulations of the University which may be found on the Student Homepage.
- Payment will normally reach the University account within one working day.
- Please ensure that you enter all details accurately – we cannot accept liability for payment not reaching the correct University account due to incorrect details.
- If the card supplier declines payment, the University is under no obligation to bring this fact to your attention. It is your responsibility to check with your bank/credit/debit card supplier that payment has been deducted from your account and make an alternative payment.
- All payments must be made in Pounds Sterling – you are responsible for any currency conversion costs or other charges incurred.
- If you have an Agreed Payment Plan (Blank Mandate) you are permitting the University to set up a pre-arranged repayment schedule, as discussed with the relevant department. The University will only set up a payment plan after receiving confirmation that the department have agreed a payment schedule with you.
- In no event will the University be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.
- Refunds, if applicable, will only be made to the debit/credit card used for the original transaction, this includes return of deposits or part thereof.
- For refunds of international payments in all cases in the first instance the refund will be made to the original payee. This may be the student or a person or organisation paying on the student’s behalf such as parent, employer or scholarship provider. If the bank is unable to return to the funds to the original payee account the payee may provide written, verifiable permission to send the refund to another account, named person or organisation. Any such request will be considered in line with UK money laundering laws.
- Continuing students who are extending payment plans into the next academic session will be blocked from enrolment until the current debt value has been accepted.
- Students who are holding academic related debt to the University at the time of graduation, including accounts referred for external collection, will be refused attendance at the graduation ceremony. This is regardless of any active payment plans. No further opportunity will normally be permitted.
- Formal certification will be withheld until full payment of tuition fee liability has been received. This includes academic related debt for students who are registered for an Edge Hill award or credit at a partner institution of the University and accounts referred for external collection.
- Students with outstanding debt and no repayment arrangements in place will be referred to an external debt collection agency appointed by the University.
- The University reserves the right to commence court proceedings, where appropriate, to recover debt
- Payment(s) will be applied to the student’s university account in accordance with the details submitted electronically.
- In the event of an overpayment in respect to any fee, the credit balance arising will be used to offset any debt or invoice on the student’s account (whether arising from tuition, accommodation, or any other legitimate charge) in due date order. Exceptions will only be made following agreement with the Director of Finance.
- If there is no other debt or invoice, and no further tuition fees are due to be charged for the programme you are on, the credit balance will be refunded in accordance with the University’s normal procedures.
- The payment of fees via this online facility does not on its own constitute an agreement between you and the University. A contract will only come into being when separate conditions for the provision of a service have been fulfilled, for example the completion of an enrolment form or residential licence agreement.
Tuition Fees:
- By enrolling onto a course or module at Edge Hill, you accept a contractual liability to pay all associated tuition fees for that academic year.
- If your payment fails via the University’s recurring card payment system, it is your responsibility to rectify this immediately with the Income Team
- The University reserves the right to amend a recurring card payment arrangement, without direct notice, where modules have been added to the curriculum, thereby increasing fee liability, and where students granted alumni fee remission do not comply with eligibility criteria relating to payment of their fee. Likewise, where modules are cancelled or following withdrawal/interruption scheduled payments will be reviewed. In all cases, the card holder will be notified of the change via their personal email address provided during the plan set up.
- Where an agreed payment plan extends into the next academic session, students are required to acknowledge their outstanding tuition fee balance before permission is granted to enrol.
- Non-payment of an invoice will result in you becoming a debtor to the University and will result in credit control procedures being initiated, which could lead to a review of registration and possible referral of debt for external collection.
The University provides this online payment facility as a service to you. We are committed to respecting and protecting your privacy. We will only use information entered on this site for the following purposes:
- Administration of your payment and maintenance of your account with us, including the issue of receipts by e-mail and the administration of overpayments and refunds.
- To contact you about payments you have made.
- Prevention of fraud.
- Debt recovery
Occasionally, we might need to share your information with other organisations to fulfil the above purposes. We will not otherwise sell, licence or trade your personal information to others. We do not provide your personal information to direct marketing companies or other such organisations. We do not store your credit or debit card information after payments have been processed. By using this facility you consent to the collection and use of your personal information in accordance with this policy. Though the policy has been developed to take account of changes in Internet technology it is subject to change and any such changes will only be notified on this page. The University ensures all processing of personal data is compliant with current and changing Data Protection legislation including the Data Protection Act 2018 and the General Data Protection Regulations 2018.
Contact us
If you have any queries relating to this online payments facility, please contact:
Income Team, Finance Department,
Edge Hill University, St Helens Road,
Ormskirk, Lancashire, L39 4QP, United Kingdom