Skip Navigation

Key Performance Indicators

Progress towards achieving the University’s vision needs to be measured through an agreed series of KPMs. These are identified in the Strategic Plan. The Board receives regular KPI reports on a range of indicators which are determined periodically by the Board.

Learning and Teaching

  • NSS and internal survey ratings
  • Graduate employability
  • Proportion of good degrees
  • Student retention rates
  • Student entry tariffs
  • National teaching awards

Student Experience

  • Student Union NSS ratings
  • Volume of SU activities (societies, events, and more)
  • Organisation and management score in NSS
  • Student satisfaction with campus environment
  • % of Estate in condition A/B
  • % of first year students housed on campus

Research and Impact

  • Proportion of academic staff returned in the REF
  • REF ratings by academic return
  • External research grant income
  • Number of full-time PGR students and their completion rates
  • Grant income from industry and commerce
  • Quality of REF Impact case studies


  • Number of active UK strategic partners (including schools, trusts and hospitals)
  • Volume of CPD work delivered
  • External footfall on campus, including to Sporting Edge and the Arts Centre
  • The number of KTPs and other enterprise partnerships with external businesses
  • Size of active alumni base

International radius

  • Proportion of total tuition fee income from overseas students
  • Percentage of OS students at Edge Hill campus
  • Number of student registrations at OS campuses
  • Number of international research collaborations
  • Proportion of non-UK academic staff
  • Number of home students studying abroad


  • Staff turnover
  • Outcome of staff survey
  • Participation in performance review and development
  • Equal pay audit
  • Sickness absence


  • Ratio of applications to places
  • Conversion rates
  • Scale of retained surplus
  • Levels of borrowing
  • Proportion of staff costs
  • Cash balances