Accessibility Statement for Edge Hill University

This accessibility statement covers the Edge Hill University corporate website hosted at

This website is run by Edge Hill university. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • sometimes you cannot skip repeated content
  • some links and elements contain duplicate text
  • some links and images do not have text alternatives
  • some galleries do not have unique alt text for every image
  • some users may have difficulty making online payments

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 7 days.

If you cannot view the map on our ‘location’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Web Services via the IT Service Desk using the contact information above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Edge Hill University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some element IDs are not unique, so people using screen readers may experience difficulty parsing some web pages. This fails WCAG 2.1 success criterion 4.1.1 (parsing). We plan to have unique IDs for all elements by March 2021.

Some links do not have a text alternative. These are usually images where the link is to a larger version of the same image. This fails success criterion 2.4.4 (purpose in context) and 2.4.9 (link purpose (link only)). We plan to add alternative text for all links by March 2021.

Some images do not have a text alternative, so people using a screen reader cannot access the information. These images are usually gallery images of multiple similar images, or they are decorative icons where blank alt text has not yet been added. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by March 2021. When we publish new content we’ll make sure our use of images meets accessibility standards.

Some form fields are not labelled with the correct label element. This fails WCAG 2.1 success criterion 3.3.2 (Labels or Instructions) and means some users may not know what input data is required. We plan to add form field labels to all forms by December 2020.

Inline frames are used to display content from other websites, and these sometimes have missing or duplicate text alternatives. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role Value) and means the user may not understand the content’s purpose. We plan to add unique text alternatives to all inline frames by December 2020.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. IF however you would like an accessible version of a specific document, you can contact us on the details above and we will endeavour to provide it.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We are engaged with a third party Accessibility Assessment provider and regularly review our website accessibility. We are using this third party tool to analyse our website accessibility and targeting those areas where we are currently not fully compliant.

Preparation of this accessibility statement

This statement was prepared on 22nd September 2020. It was last reviewed on 14th October 2020.

This website was last tested on 14th October 2020. The test was carried out by Edge Hill University Web Services division using SiteImprove.

We test all pages across our corporate website each week.

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