The Accommodation Team is based in the Student Information Centre and operates on a ‘drop-in’ basis from 08.45-17.00 Monday to Friday.
It operates a broad and varied service provision, including:
- Offering advice and guidance to prospective students at Open Days and Visit Days and via Facebook and Twitter
- Allocating rooms
- Offering a comprehensive support infrastructure on campus via our dedicated Hall Support Team
- Providing advice on off campus housing issues
- Managing disciplinary and support matters
- Dealing with off campus residential complaints
- Liaising with important external agencies
- Working with other internal departments to enhance the student experience
Meet the Team
Kate McAdam – Head of Accommodation Services
Helen Knowles – Accommodation Operations Manager
David Coffey – Accommodation Officer
Neil Dixon – Accommodation Officer
Karen Jones – Accommodation Officer
Richard Pugh – Accommodation Finance Officer
Telephone: 01695 584 200
The Halls Support Team is comprised of five Residential Hall Managers who work on a rota basis from 17.00-08.45 each day and six Night Support Officers who work on a rota basis from 21.00-07.00 each day. This includes weekends.
The Halls Support Team helps to manage the 54 halls on campus and offers proactive and reactive support to residential students. This includes:
*Holding talks for each hall on arrival in September as part of the induction process
*Providing relevant information and support to students in halls
*Monitoring student behaviour
*Organising hall meetings
*Managing disciplinary and support matters
*Responding to urgent and non-urgent issues raised
*Conducting nightly patrols of campus
*Working closely with a team of sixteen Student Assistants to provide a visible and supportive presence in halls
Shahida Ahmed– Residential Hall Manager
David Coffey – Residential Hall Manager
Neil Dixon– Residential Hall Manager
Dave Praties– Residential Hall Manager
Louise Westhead– Residential Hall Manager
Paul Chandley – Night Support Officer
Darran Evans– Night Support Officer
Jan Harvey– Night Support Officer
Mike Harvey– Night Support Officer
Ian Macadam– Night Support Officer
Prosper Mwedzi– Night Support Officer
Telephone: 07717815685 – Residential Hall Managers
07785930068– Night Support Officers
07785928911– Night Support Officers
The Resident Hall Managers and Night Support Officers also work alongside a team of Student Assistants to support resident students. The Resident Hall Managers work Monday-Friday 17.00 to 08.45 and Friday 17.00 until Monday 08.45.
Student Assistants (SAs) are available to provide help and information to residential students. When you arrive in halls your Student Assistant will introduce themselves to you and give you information about how to contact him/her.
Please make an effort to get to know your Student Assistant and attend all meetings arranged.
The main focus of the Student Services Engagement Assistant is to enable on-campus students to find their niche at Edge Hill and feel part of the university community. The role is to foster a supportive and positive living experience for student residents, enabling their development as responsible adults and integration into both the University and the local community.
The SSEA organises events such as film nights, sports activities, trips off campus and live music on campus.
The SSEA is available Monday to Thursday between 14.00 to 19.30 in the Student Information Centre. You can follow the SSEA on
Links to other Teams
Student Services Inclusion Team aims to provide an excellent service, promoting student success and well-being and enhancing the student experience. Find out more information here.
Our experienced, qualified counsellors can help you to explore what is happening in your life, what you want to do differently and what your next steps might be. Find out more here.
Our aim is to provide the best possible health care during your time at university. We offer a nurse-led student health service each week day. Click the picture above to find out more.