Management Group

Dr Terry Wallace

Dr Terry Wallace has been researching issues of work organisation, team working and industrial relations in the global automotive sector and has published widely on issues such Pay Systems, Gender, Good Work, Cell-based Production and innovation. Along with others in the group he has recently turned his attention to issues of Performativity and Humour in the interactive Service Economy. He is currently embarking on a project with colleagues looking at issues of Identity, community and the prosecution of war criminals in Bosnia.

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Dr Peter Wheeler

Dr Peter Wheeler’ s current and most recent research involves issues of digital inclusion for people who use assistive computer equipment to access internet and social networking sites.This research has recently produced a paper currently under peer review on how VLE and e-learning programmes discriminate against many users of assistive computer equipment. However, if the concept of E-discrimination was absolute, then the participation of disabled computer users in HE would be minimal due to the inaccessible nature of E-learning programmes, coupled to the increasing role such systems playing education. This is clearly not the case as many disabled people actively engage in HE despite the inaccessible nature of systems they are required to participate in. Hence future research interests are moving into the area which will consider how disabled computer users ‘craft’ their environments which allows participation despite the inaccessibility of the working environment they are demanded to work inside.

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Gary Brown

Dr Gary Brown has recently been awarded his PhD from the University of Liverpool. His research investigates the relationship between identity formation and partnerships at work in a number of public sector organisations in Northern Ireland.

He has also done some work on Identity formation in the interactive service economy and team working in government departments and has presented some of his findings at International conferences in Italy, Slovenia and the UK. His research activity has contributed significantly to the work of the Community, Identity and Organisation Research Group at Edge Hill University and the University of Liverpool.

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Dr Ahmed Kholief

Dr Ahmed Kholief joined EHBS in September 2009 from the University of Essex. His principle research interests lie in the use of structuration and institutional theories to interpret the impact of Enterprise Resource Planning (ERP) systems on management accounting practices across a number of projects. His research on Enterprise Resource Planning (ERP) has contributed to the accounting literature by specifically confronting the question of whether uniform systems of accounting technology can be successfully introduced in countries with a range of different cultural, economic and political structures.

Theoretically, the research has made significant contributions in the area of political economy of accounting through the application of a reinforced structuration theory that enables researchers to position their studies on a scale from in-depth investigations of the individual to the more abstract contemplation of global phenomena.

The underlying theme of the research investigates the practicalities of exporting Western accounting practices and other technologies to countries with different cultures and different stages of economic and political development. It has also policy implications for development institutions, not least the World Bank and government agencies.

He has also applied reinforced structuration theory to the role of ERP systems in enhancing corporate governance and planning in UK universities through investigating the benefits and costs of "better quality" management information through the introduction of these systems. He is developing new research interests in areas such as accounting education, corporate governance and earnings management.

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Darren Hoad

Darren Hoad's research involves investigations of regulatory, business, economics, organisational, marketing and ethics frameworks. Firstly, this is articulated through his identification of the organisational emphasis within the role and function of the European Food Safety Authority as a regulatory body and its impact on the market place and ethical conduct in marketing communications. Secondly, there is a very obvious community focus in terms of health and dietary ethics, social welfare, public policy and social regulation. Thirdly, and a more general theme, is the role of scientific substantiation (maybe technology) in the development of food, health products and nutrition

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Giles McCelland

Giles McCelland's existing research portfolio is based around two areas. Firstly, he has published the results of a large scale study focussing on the relationship between customer management and business growth in small and medium sized enterprises (SME's). The research focussed on both the systems and behaviours that help SME's maximise the opportunity for growth. Secondly, he was a central figure at Call-North West a NWDA funded project based at UCLAN that investigated and supported the growth and impact of call centres on the North West economy.

This was a Knowledge Transfer based project working within a consultative research-based approach facilitated through the provision of briefing papers and intelligence to Regional Development Agencies (RDAs) and other public and private sector organisations. His current work in this area involves the writing up of the results of a large research project identifying barriers and enablers of high performance in call centre work designs.

He was recently voted one of the top 100 most influential people in the call centre industry. Since joining EHBS his research is now firmly located within the area of Industrial/Organisational Psychology, particularly the investigation of how team based approaches to work design fit into a Complex Adaptive Systems theoretical perspective. His main focus is on identifying the major contextual factors that enable teams to adapt to changes within their immediate environment.

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Keith Cook

Keith Cook is about to embark on PhD research looking at issues militarism and management. The research has three principal aims:to review military models from history and in particular the 1914-18 conflict to discover how troops were managed, motivated and led in perhaps the most traumatic and arduous working environments; to determine whether these managerial practices migrated into the public and private sphere as once former troops entered civilian life; to then compare the historical management of military tunnelling with contemporary management models to gain an understanding of the origins and reasons for such practices.

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Fiona Syson

Fiona Syson's research is within the field of experiential marketing and has a number of thematic elements which include, from a community perspective, the role weddings play in terms of being a transitional life stage, in particular, through examining the impact of liminality on bridal consumption.

This research considers weddings as major rites of passage and examines how the emotions of such liminal phases influence bridal consumption, which has both symbolic and ritualistic connotations as it reflects society's mores and norms. Further research is being undertaken investigating the role of organisational ethics and corporate social responsibility from a network perspective.

This research is predicated on the notion that organisations as part of a community have a corporate social responsibility to operate in an ethical manner. Empirical evidence from network partners, consumers and customers indicates that there is some evidence that the ethical stance of a company can have a reciprocal influence on the ethical awareness and behaviour of other network actors.

This in turn has a positive impact on the corporate reputation particularly of the focal company and to a more limited extent the other network stakeholders and there is evidence that this reputation can in fact constitute a resource for the company.

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Debbie Callaghan

Debbie Callaghan is a part-time lecture and a PhD candidate in the school. She is investigating issues of Workplace Bullying in and around a number of public sector organisations. She has identified a range of definitional issues as to what actually constitutes bullying in the workplace and is assessing how far management hide behind these definitional problems. She is working closely with these organisations and her work will be of value for public policy makers at local, regional and national level.

Books / Book chapters

• T. Wallace, "A Comparative Study of Railway and Steam Locomotive Preservation in Europe", World Heritage and Sustainable Development, Volume 1. Green Lines Institute, Barcelos, Portugal, ISBN 978-989-95671-0-8, pg 367-376
• Kalief A., Abdel-Kader, M & Sherer, M. "Enterprise Resource Planning (ERP) Implementation and Management Accounting Change in a Transitional Country" Palgrave Macmillan: London, ISBN: 978-0-230-51601-4
• G. McClelland, "Management Development in Call Centres; Regional Intervention in Contact Centres; Applying Learning Theory to Data Protection", The Call Centre Training Handbook, John P Wilson, Kogan Page, 2008

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Journal and Conference papers

• T. Wallace "Getting to know you, getting to know all about you: Role Reversals and the Rituals of Access and Acceptance", Current Developments in Ethnographic Research in the Social and Management Sciences, Liverpool, UK, August 2009
• T. Wallace "Cycles of production: from assembly lines to cells to assembly lines in the Volvo Cab Plant", New Technology, Work and Employment, Volume 23, 2008
• A.Kholief, "CEO Duality and Accounting-Based Performance in Egyptian Listed Companies: A Re-examination of Agency Theory Predictions"", Research in Accounting in Emerging Economies, Volume 8, ISSN 479-3563, 2008
• G. McClelland, Ritchie & Worthington, "Evaluation of Direct Intervention, Mentoring and Support on SME Performance", Institute of Small Business and Entrepreneurship, Conference Handbook ISBN 978 1900862 07 3, Belfast, November 2008
• Giles McClelland, "The Impact of Customer Orientated Strategies on Small Business Performance", Institute of Small Business and Entrepreneurship, Conference Handbook ISBN 978 1900862 07 3, Belfast, November 2008
• Peter Wheeler and David Krepps, "User testing is not a luxury", Electronic Markets, The International Journal.Vol 18(4), 2008
• Peter Wheeler, Digital exclusion and social networking', Internet Accessibility Workshop. Liverpool, December 2009
• Syson, F (7-9 July 2009) Fit for Purpose, Academy of Marketing Conference, Academy of Marketing
• Syson, F (4 June 2008) The Role of Students as Co-producers of their own Education, Edge Hill University Centre for Learning and Teaching Research 7th Conference
• Chris Kelsall (2008) "The understanding, experiences and roles of Small and Medium-sized Practices (SMPs) in the sustainable reporting process" CSEAR 20th Annual Cong Centre for Social and Environmental Accounting Research, St Andrews University
• Chris Kelsall (2009) "Looking at the first cycle of action research: Exploring small and medium-sized practice accountants' understanding of sustainability" BAA Northern Area Group and Interdisciplinary (Joint) Annual Conference, British Accounting Association
• Chris Kelsall, "Exploring the perception of the declining concern with social issues and the theoretical psychosis of social and environmental accounting" The British Accounting Association Doctoral Colloquium 2009. The University of Dundee, 21-23 April 2009
• Chris Kelsall (2009) "What we can learn from small and medium-sized practices (SMPs) about social and environmental accounting (SEA)" CSEAR 21st Annual Congress (Centre for Social and Environmental Accounting Research, University of St Andrews). The Gateway, University of St Andrews, 2-4 September 2009.