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Close up of decorations on a Christmas tree. It shows red velvet ribbons, gold baubles, and glowing fairy lights.

Winter on campus 2022

We hope that you’ve had a great first term with us and that we’ve been there for you if you needed any information, advice, or support. As we take a break for the festive season, we’ve put together some useful information about how student services, support and activities will operate.

Wishing you a wonderful winter break and we look forward to seeing you in the New Year.


Graphic of a person holding a Christmas present wrapped in red paper. They are wearing a blue winter coat and a red wool hat.

Staying in halls over Christmas?

All residential students need to let us know if they will be away or living on campus between Saturday 24 December and Tuesday 2 January 2023. You should have received our Winter Stayer’s survey, but if you have not completed this yet, please could you do so via the accommodation portal.

If you have any questions or concerns, please email: [email protected]

Housekeeping

The last housekeeping visit will be on Friday 23 December, when housekeepers will provide each cluster with a supply of bin bags. You will need to put bags of rubbish in the outdoor bin area located by your halls. If you are unsure of where your bin area is, you should ask your housekeeper in advance. If you are leaving halls for the break, please clear out the fridge and switch off all lights to conserve electricity and prevent any food from spoiling. Housekeeping will resume on Tuesday 3 January 2023.

Campus support

Over the winter break, Campus Support will be the one stop shop for all frontline services and the first point of call for any issues. The team are all first aiders trained in mental health first aid, and will be available 24/7 every day. Call 01695 584455 or 07785 928 911 if you need any help or support. If you need a replacement/have ordered a new UniCard, visit the Security and Customer Information Centre to pick it up. You will need to show proof of purchase via the online store.

Your health and wellbeing

Graphic of two yellow stars and two gold stars

Please check your local GP’s website for their opening times over the Christmas break. Remember you can call 111 or visit 111.nhs.uk to get medical help 24/7.

You can get in touch with the Wellbeing team by emailing [email protected] or calling 01695 650988.

Please be aware that the Wellbeing team are out of the office and will not be offering appointments between Saturday 24 December and Tuesday 2 January 2023. Visit the Wellbeing webpages for more information, access to self-help resources and details about local healthcare services. In an on-campus emergency, please call 07785 928 911 or 4227 from internal phones in halls.

Out of hours, the Samaritans provide confidential support 24 hours a day to any person in distress. They can be reached on 116 123.

Remember, Togetherall is available 24/7, providing a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing. Student Space is here to make it easier for you to find the support that you need.

Whatever you’re feeling, help and guidance is available. Explore a range of trusted information, services and tools to help you with the challenges of student life. If you need urgent support, Lancashire and South Cumbria NHS Foundation Trust’s new Mental Health Urgent Response Line is available on 0800 953 0110. Lines are operated by trained mental health professionals who will offer help and advice. This number can also be used by anyone looking for advice if they are worried about someone else.

Shout’s 24/7 crisis service is also available by texting SHOUT to 85258.

Graphic of gifts. One is wrapped in red paper and topped with a gold ribbon. The other is wrapped in patterned blue paper with a red ribbon.

FM Helpdesk

Please see below for opening hours. It will be closed between Thursday 23 December 2022 and Monday 2 January. During this time, the FM Helpdesk number (01695 584455) will be answered by the Campus Support team who will assess any jobs, fix what they can, or contact the relevant maintenance team member as needed.

Post and parcels

You can collect post and parcels during the winter break. Please see the Post Room dropdown menu for opening hours.

Edge Link bus

The last day of service for the Edge Link bus will be Saturday 17 December. The service will resume as normal from Tuesday 3 January 2023. Visit our travel pages to view the full timetable.

Student Support team

We know some of you may be feeling that you:

  • might not come back after Christmas
  • are struggling with uni pressure
  • don’t know if you can cope

If you are feeling this way or are worried about any other aspect of your University experience, you can email the Student Support Team on [email protected]

Appointments will be available up to and including Thursday 22 December, returning on Tuesday 3 January 2023. We’ll be holding two choccies and board games drop-ins – on Wednesday 14 and Wednesday 21 between 2-4pm in the Catalyst Ground Floor area.

Money advice

If you are experiencing financial hardship, our Money Advice Team are here to help. You can email them at [email protected]. Appointments are available to book online via the Money Advice webpage up to and including Thursday 22 December, and will resume from Tuesday 3 January after the winter break. The Money Advice team will be out of the office between Friday 23 December and Monday 2 January. Any emails will be picked up when the team returns to the office on 3 January.

Campus opening times

Catalyst Helpdesk

FM Helpdesk

Post Room

53.3 Degrees

Subway

SU Bar

Stone Willy’s Kitchen

Edge Hill Food

Starbucks

Roots and The Red Bar

Coffee truck

Garden 41

Sages’ Hatch

December 2, 2022

Enquiries

For media enquiries only, please contact the Press Office:

Email: [email protected]