Coronavirus Update

You can see the coronavirus update here.

The Wellbeing Team

What is ‘wellbeing’ and what do the Wellbeing Team do?

In its simplest form ‘wellbeing’ is how healthy and happy you are and feel. The Wellbeing Team offer many different types of support or advice on any issue that may be impacting your state of health and happiness. This can be anything, regardless of how insignificant you may think the problem is; if it is having a negative impact on your health or mood the Wellbeing Team can work with you to resolve any issue, problem, or concern you have.

There are a variety of different issues that can impact every student differently. These are a few common examples of things that may be having an impact on your wellbeing:

  • Feeling overwhelmed
  • Stress
  • Anxiety
  • Low mood / depression
  • Feeling isolated / lonely
  • Sexual health
  • Diet and exercise
  • Drugs and alcohol
  • Course issues

Remember these are common and many others will be feeling the same way as you. Perhaps what you are feeling or what you are worried about isn’t listed above and that is OK too. The Wellbeing team are there to support any student regardless of the situation and offer relevant advice and support.

The team also run a number of health promotion events through the year. These events are casual and friendly but also informative and can help you to find other internal and external support services such Counselling, the Campus Life team, drug and alcohol services, GP registration, finding a local dentist, and so on.

How do I contact the team?

There are a number of ways to contact the team, depending on what way you feel most comfortable with, these include:

01695 650988
Visiting the Catalyst Helpdesk.

You can book an initial appointment by clicking the button below.

Book Initial Appointment

If you feel that you cannot wait until the next appointment please ring 01695 650988. While we will not be able to offer you an appointment any sooner we may be able to direct you to other services that can be of benefit while you are waiting.

Please see below for helpful numbers.

Need to just talk? The Samaritans are available 24 hours a day, 365 days a year. Get in touch with them for free. Call 116 123 or email jo@samaritans.orgWebsite: samaritans.org.uk

Need help on campus out of hours? Campus Support are available 24/7 and have trained First Aiders in the team. Call 01695 584227.

If you are near the Liverpool area, you can get in touch with the Liverpool Light Service. This is a preventative out-of-hours mental health crisis service, open from 6.00pm – 12.00am, 7 days a week. It has been set up to provide a safe place for people who are experiencing or at risk of a mental health crisis. Please note that this service is not in place of the 999 emergency service, if an ambulance is required you should call 999 immediately. For more information, visit the Liverpool Light Service website.

If you need non-emergency medical advice, you can call 111 for free and speak to the NHS.

The NHS has a range of self-help guides with practical tips and advice: web.ntw.nhs.uk/selfhelp

You can also use our online ‘Let Us Know’ system which is a service that allows you to inform the Wellbeing Team of any concerns you have about yourself and/or other students. This service can also be used anonymously if you wish.

You can also book an appointment to talk to a member of the team, if you feel urgent support is needed please visit our ‘Someone Needs Help Now’ page for guidance.

What happens at a wellbeing initial appointment?

If it is the first time you have met with the team, or it has been a while since you spoke to us, you will probably be booked in for a twenty minute Initial Appointment (IA). During this appointment, you will have an opportunity to talk to a team member, on a 1:1 basis, about your situation and be helped to develop a plan to look at your support needs, help you reach your goals and improve your wellbeing. This plan may include some guidance on self-help, follow up work with the Wellbeing team, or a referral to another team such as Money Advice, Counselling, Careers or Chaplaincy. It may be that you are referred to a specialist external service such as your GP, or mental health services. Don’t worry if you really don’t know what to say in your appointment – our advisors will guide you through by asking a series of questions.

The team are based in Catalyst.

Wellbeing Workshops

The Wellbeing team will be running a range of workshops during semester two which are open to all students. Have a look at the list below for the workshops that are running in March 2020.

If you’re interested in a particular workshop, or have a suggestion for one that we don’t currently run, email studentwellbeing@edgehill.ac.uk

Get Stuff Done! (Managing Procrastination)

An interactive workshop on how and why we procrastinate, identifying what is already working well and what needs to change, with tips, strategies and resources to help in getting stuff done.

Wednesday 11th March, 1.30pm – 2.30pm

Perfectionisn’t (Managing Perfectionism)

Do you find that the stress of doing tasks perfectly sometimes stops you from doing them at all?

Do you put yourself under pressure to achieve high standards, even when this negatively impacts your wellbeing?

Often, we think that more is best, when in practice this can often be counterproductive. If this sounds familiar, come along to our 90-minute Perfectionisn’t workshop. We will have a look at understanding perfectionistic traits and will explore some helpful ways of managing them.

Thursday 5th March, 10.30am – 12.00pm

Thursday 19th March, 1.30pm – 3.00pm

Managing Anxiety

In this session we will explore what anxiety is and how we can manage it. We all feel anxious at times but some struggle more than others – why is this? What can we do to feel less anxious? What happens to our minds and bodies when we feel this way? If you struggle with anxiety or just want to know more, come along to the session.

You are not required to participate so please don’t worry about being put on the spot or being asked to speak in front of others.

Tuesday 3rd March, 3.30pm – 5.00pm

Tuesday 10th March, 2.30pm – 4.00pm

Tuesday 17th March, 2.30pm – 4.00pm

Friday 27th March, 2.30pm – 4.00pm


Big White Wall

Edge Hill University students going through a tough time can now access free online support with Big White Wall. Whether you’re struggling to sleep, feeling low, stressed or unable to cope, Big White Wall can help you get support, take control and feel better.

You will have access to a 24/7 online community and professional support from trained counsellors. Big White Wall provides a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing.

Big White Wall is totally anonymous, so no one will know you’ve chosen to use it unless you tell them!

Most members report feeling better and more able to cope with university life as a result of using the service and nearly 90% use Big White Wall outside of 9.00am – 5.00pm.

To join, simply go to bigwhitewall.com and sign up under ‘organisation’ with your Edge Hill University email address.

Shout – Support in a Crisis

Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text SHOUT to 85238 for 24/7 support.

Stress Management

Please contact the Wellbeing team for details of upcoming Stress Control courses.

If you are interested in attending or would like more information, just get in touch with the Wellbeing team: studentwellbeing@edgehill.ac.uk or call 01695 650988.

Talking to Your GP About Mental Health

If you would like some advice on how to speak to your GP about mental health, the Doc Ready website is a really useful resource. It provides info on what to expect and also allows you to build a checklist that you can save and take along with you.

Apps to Help Manage Mental Health

There are a range of apps that you can download to help manage and improve your mental health. The NHS website has suggested a number of these that might be particularly useful.

NHS ‘One You’ apps

The NHS has a range of self-help apps that can help you to make healthier choices. They include ‘Drink Free Days’, ‘Couch to 5K’ and ‘Easy Meals’.

22 Apps that help could help your mental health

The Blurt Foundation has put together a list of 22 apps that could help your mental health. Visit the link to find out more.

The Wellbeing Thesis

An online resource for postgraduate research students to support your wellbeing, learning and research.

Wellbeing Activities Booklet

Take a look at our Wellbeing Activities Booklet for a range of easy and fun activities that you can do to help improve your wellbeing.

Seasonal Affective Disorder (SAD) Lamps

Alcohol Misuse

Alcohol misuse means drinking excessively – more than the recommended limits of alcohol consumption.

This can lead to a number of harmful physical and psychological effects, such as alcohol poisoning, cirrhosis of the liver, inability to work and socialise and destructive behaviours, such as drink-driving.

Find extensive information about alcohol misuse, related diseases, statistics and stories from people who live with alcohol dependency: Alcohol Misuse >>

The Drink Less page on the NHS ‘One You’ website has lots of useful information and advice on how to reduce the amount of alcohol you’re drinking.

Addaction is the UK’s largest specialist drug and alcohol treatment charity. They work with 95,000 people every year, helping them and their families deal with the effects of drug and alcohol misuse. As well as adult services, they also provide services specially tailored to the needs of young people and parents. Click the links below for more information:

Young Addaction Lancashire
Addaction Service Information
Young Addaction Referral Form

Diet and exercise

  • What does 100 calories look like?
  • 5 a day on a budget!
  • What are superfoods?
  • Salt: the facts!

Just a small number of subjects covered on the NHS Food and Diet pages.

Find out how you could benefit from being more physically active and read the NHS Benefits of Exercise page which is crammed full of useful information.

Long Term Conditions

Living with a long-term condition brings challenges and it’s important to have the confidence, support and information to take control of your condition. This is called self care, which means looking after yourself in a healthy way, whether it’s taking your medicine properly or doing some exercise. Read the NHS guide and try the simple self-assessment tool >>

Whether your pain has just come on or you’ve lived with it for years, these tried-and-tested self-help steps can bring you relief. NHS help on offer for people with pain >>

Mental Health

If you’re having mental health problems, you’re not alone. One in four of us will have problems with our mental health at some time in our lives. Read some of the NHS articles on mental health >>

GP & Dentist



We strongly recommend that you register with Beacon Primary Care Medical Practice, preferably within the first two weeks of starting at Edge Hill. It is not a good idea to leave it until you need to see a doctor as the registration process may delay your appointment.

Beacon Primary Care
Railway Road Surgery
9-11 Railway Road
L39 2DN
Tel: 01695 736000
Web: beaconprimarycare.org.uk

Beacon Primary Care Medical Practice work in close partnership with the university and provide surgeries and health care from our premises in Milton House.

Not sure whether you need to see a GP? If you have a minor ailment, you might only need to visit a pharmacy. Have a look at this leaflet for more information.

You can register with any GP practice and below is a selection of other GP practices in Ormskirk:

Parkgate Surgery
28 St Helens Road
L39 4QR
Tel: 01695 736177
Web: parkgatesurgery.co.uk

Ormskirk Medical Practice
18 Derby Street
L39 2BY
Tel: 01695 588808
Web: ormskirkmedicalpractice.nhs.uk

The Elms Practice
16 Derby Street
L39 2BY
Tel: 01695 588710
Web: theelmspractice.nhs.uk

County Road Surgery
109 County Road
L39 1NL
Tel: 01695 588866
Web: countyroadsurgery.org


Dental examinations are available at Ravat and Ray Dental Practice based in the West Lancashire Health Centre, Ormskirk District General Hospital – to make an appointment ring: 01695 578019

NHS dental treatment is FREE for people under 18 (19 if in full time education). Other exemptions do apply. Please ask for details. Evidence of exemption must be brought with you to each dental appointment.

If you are not exempt, you will pay one of four fixed charges relating to the type of treatment you require. You will be required to pay for your treatment on the day of your appointment.


Band 1 – £19.70
Band 2 – £53.90
Band 3 – £233.70
Urgent Treatment – £19.70

Sexual Health and Contraception

Hants Lane offer full sexual health screening services for under 25s which are confidential and will not appear on your NHS record. There is no examination required. best2know.co.uk offer advice, information and you can order chlamydia screening kits online if you are under 25.

Hants Lane Clinic Opening Times

  • Tuesday 5.30pm – 7.30pm (appointments and walk-in)
  • Thursday 5.30pm – 7.30pm (appointments and walk-in)

Skelmersdale NHS Walk-in Centre is located in the Concourse and provides sexual health services for under 25s.

To book an appointment at either clinic or to find out more,  call 01772 401140 (lines open Monday to Friday, 9.00am – 5.00pm) or visit cashlancashirecare.nhs.uk


Free condoms are available from reception at Milton House (the Health and Wellbeing Centre).

You can find out about the 15 methods of contraception that are available on the NHS, together with where to get them and how to decide which method might work best for you.

Register with a GP


We strongly recommend that you register with Beacon Primary Care Medical Practice as soon as you can. It is not a good idea to leave it until you need to see a doctor as the registration process may delay your appointment.

Beacon Primary Care
Railway Road Surgery
9-11 Railway Road
L39 2DN
Tel: 01695 736000
Web: beaconprimarycare.org.uk

Beacon hold regular surgeries at Milton House (Health and Wellbeing Centre, Ruff Lane) at the following times:

Monday, 1.30pm – 4.00pm
GP pre-bookable appointments

Wednesday, 1.30pm – 4.00pm
Nurse pre-bookable appointments (including sexual health)

Thursday, 1.30pm – 4.00pm
Nurse pre-bookable appointments (including sexual health)

Friday, 8.45am – 11.15am
Mental Health clinic (pre-bookable appointments)

Friday, 1.30pm – 3.00pm
Nurse Prescriber drop-in

Registered patients can access a range of services, including:
Meningitis ACWY vaccinations
Sexual health checks
Pill checks
Implant fitting
Coil fitting
Travel vaccinations
Minor operations
Flu vaccinations (for those eligible)
Asthma checks
Diabetes checks

Appointments at other times can be arranged via the Beacon Surgery number on 01695 736000.

Not sure whether you need to see a GP? If you have a minor ailment, you might only need to visit a pharmacy. Have a look at this leaflet for more information.

If you need medical attention during vacation or weekends away from Edge Hill, you can see any GP as a temporary resident for a period of up to 12 weeks. You do not need to re-register with your own GP during vacation.

If you become unwell, please make an appointment to see your GP. Outside of GP opening hours, please seek medical advice and attention using the services below:

NHS 111: call 111 free from any phone

You can also visit:
West Lancashire Health Centre
Ormskirk & District General Hospital
Wigan Road
Tel: 0300 247 0011
Opening times: 8.00am – 8.00pm, 7 days a week
See the West Lancashire Health Centre webpage for more information.

For more information on health and wellbeing, visit the NHS Choices website.



Public Health England provide advice and guidance to young people starting University about the vaccinations needed. There is a range of information available on the Public Health England webpages.

Have you been vaccinated against Meningitis and Measles? Find out more below.

MenACWY vaccination

If you have received this vaccine from your GP before coming to University or in a previous year there is no need to have this again. You may have had a MenC vaccination as a baby and again more recently but this will not protect you against other meningococcal groups. The MenACWY vaccine will increase your protection against MenC and help to protect them against three other meningococcal groups (A, W and Y). The advice is to have MenACWY if you have not previously received it even if you have been vaccinated against MenC.

If you did not get this vaccine before starting university you need to contact your local GP and ask them for this as soon as possible (preferably in the first few weeks of term). If you haven’t yet registered with a local GP please see further details of how to do this on our webpages.

Meningococcal bacteria can cause meningitis (inflammation of the lining of the brain) and septicaemia (blood poisoning). Both diseases are very serious and can kill, especially if not diagnosed early. The early symptoms of meningococcal disease are similar to those of flu, so students need to be able to recognise the symptoms very quickly (even if they have been vaccinated, the vaccines offered through the routine immunisation programme do not protect against all forms of the disease). A full description of the signs and symptoms of meningitis and septicaemia can be found at www.meningitis.org and www.meningitisnow.org.

Older students are at greatest risk of the MenW meningococcal disease, especially when starting university where they will come into contact with many new people of a similar age, so they will need to get vaccinated to protect themselves. Vaccination also reduces the risk of them carrying the bacteria and so protects other people. This should, in turn, prevent the numbers increasing to serious levels. It is still important to know the signs and symptoms of meningitis and septicaemia because there are many other bacteria that can also cause these illnesses, including the group B strain that is not covered by this vaccination.

Measles, Mumps and Rubella

Public Health England (PHE) is also reminding young people to make sure they are vaccinated against measles after new cases were reported across England. Young people who are unsure if they have been fully vaccinated should check with their GP and make an appointment to ensure they receive the 2 doses of MMR vaccine required. More information about measles and the MMR Vaccine can be found on this Public Health England leaflet

Drug & Alcohol Support

Worried about your drug or alcohol use?

If you are under 25 you can get confidential advice from Young Addaction. Visit their Facebook page to find out more: facebook.com/YoungAddactionLancs

Advice for Pregnant Students

The document below details what your next steps should be if you discover you are pregnant while at university.

Advice for Pregnant Students

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