This section of the Student Services web pages aims to provide you with information about university policies and procedures, which affect your Edge Hill University student experience. We want all students to enjoy the best possible student experience and sometimes that can be facilitated by understanding Edge Hill University policies. For ease of use we have categorised the policies and procedures into the following sections.
- Equality and Diversity Policies – Edge Hill University policies on equality
- Complaints Procedures – information on what to do if things go wrong
- Student Charter – your rights and responsibilities
Equality and Diversity Policies
Edge Hill University’s vision is to ‘provide an environment where everyone feels able to participate, contribute, enjoy and influence their experience; and where inclusive practices underpin everything we do. Respect for and celebration of individual diversity will shape institutional strategy, direction and behaviour.’
At Edge Hill University our vision is to provide the best possible student experience. If you think an incident has occurred affecting your student experience please contact the appropriate area within three months of the incident occurring. The complaints procedure and guides supply all the information staff and students require regarding who to contact and how to report a complaint.
The Student Charter sets out the terms of the partnership between Edge Hill University and its students. It summarises what a student can expect from the University and what is expected of them in return. It has been developed in partnership between the Students’ Union and the University with oversight from the Learning and Teaching Committee.
The Student Regulations serves to provide advice and guidance on the services open to students and also publishes important information on policy, procedures and regulations. The Student Regulations is an easy to use reference guide and does not of itself set terms and conditions.