Mental Health

Coronavirus and Changes to Information
Due to the ongoing situation with coronavirus (COVID-19) there may be changes to to the information contained in these webpages. Please check the University's FAQ page regularly for the latest updates.

Getting Help Now

If you feel at immediate risk of harm to yourself, go straight to the nearest A&E department (this is at Southport and Formby District Hospital if you live in Ormskirk) or call the Emergency Services on 999.

If you are near the Liverpool area, you can get in touch with the Liverpool Light Service. This is a preventative out-of-hours mental health crisis service, open from 6.00pm – 12.00am, 7 days a week. It has been set up to provide a safe place for people who are experiencing or at risk of a mental health crisis. Please note that this service is not in place of the 999 emergency service, if an ambulance is required you should call 999 immediately. For more information, visit the Liverpool Light Service website.

If you don’t feel you to need to access A&E but you need immediate medical help and advice you can call NHS 111 or you can ring your GP for an emergency appointment.

If you are not at immediate risk and just need to talk to someone, you can contact the Student Services Wellbeing Team during office hours on 01695 650988. You can also email them at any time but your email will be answered during office hours:

For more information on how the team can help, visit the Wellbeing webpages.

Remember, Campus Support are always available out of hours if you need help while on campus. Call 01695 584227.

The Samaritans can be contacted on 116 123 (free from any phone) or you can email They are available 24 hours a day, 7 days a week, 365 days a year.

A mental health emergency is when you feel your mental health is at breaking point. For example you may be experiencing:

  • Extreme anxiety or panic attacks
  • Self-harming behaviour or suicidal feelings
  • Behaviour which you feel is out of control and may endanger yourself or others
  • Psychotic episodes (examples such as hallucinations, paranoia or hearing voices)

Emergency GP Appointments

Even if you don’t feel you’re facing a mental health emergency it is always a good idea to talk to your GP if you feel you are struggling with your mental health. They will be able to assist you with support and treatment before it becomes a more serious problem.

Local Services

In Ormskirk there is a Single Point of Access (SPoA) team at Bickerstaffe House at Ormskirk Hospital.

The services offered there include:

  • Counselling which aims to help you explore difficult life events.
  • Cognitive Behavioural Therapy (CBT) – a talking therapy that aims to help you look at how thoughts affect emotions and helps you identify goals.
  • Access to a range of other professionals, for example Occupational Therapists, Nurses and Psychologists.
  • Signposting to put you in contact with other services that can offer you help and support.
  • Guided self-help regarding empowerment and how to make changes at a pace which would suit you.

You can access these services via a referral from your GP or you can also self refer. Appointments are usually face-to-face however they can also be conducted over the phone.

They are based in:

Bickerstaffe House, Ormskirk & District General Hospital, Wigan Road Ormskirk L39 2JW

Tel: 01695 684356

Concerns About Someone Else

If you are concerned about another student at Edge Hill, please visit our Let Us Know webpages for more information on what you can do.

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