Covid-19 Symptoms, Positive Test, or Close Contact Reporting
If you believe you have symptoms of Covid-19, you have received a positive test, or you have been in close contact with someone who has symptoms/has tested positive and you therefore are unable to attend the University please complete the online Covid-19 Reporting form. A member of staff will contact you as soon as possible.Covid-19 Reporting
If you are unsure about your symptoms please use the online NHS 111 Check your symptoms and ensure you follow the advice provided. If you have symptoms of Covid-19 you will need to arrange a test as soon as possible.
If you have any questions about Covid-19 and the University, please visit our Covid-19 Student FAQs page where you will find answers to the most common queries as well as essential campus information.
What are the Covid-19 symptoms and where can I find advice?
All the latest guidelines and information about symptoms can be found via the links below:
What government guidelines should I follow to help me stay safe and alert?
Check the government FAQs for the latest advice and guidance.
What is a close contact?
A close contact is someone with whom you have been within close contact at any time from two days before you develop symptoms up to seven days from the onset on symptoms. Check the government guidance for more information.
If you have arranged a test to be sent by post then you should respond to the email from the Post Room to tell them you are self-isolating and they will arrange to drop it off outside your household door. Once completed you should contact the Campus Support team via Telephone Number 01695 584227 and they will come and collect the test from outside your household door and ensure it is posted. Please package up your test in the addressed box provided, making sure you security seal it before leaving it outside your household door, otherwise it will not be collected.
Reporting Covid-19 to the University (for Students)
If you develop Covid-19 symptoms or you are contacted by the University or Test and Trace you must return to your household immediately to isolate.
You are required to inform the University by using the form below if:
- You have developed symptoms of Covid-19 – Please use the online NHS symptoms tracker and ensure you follow the advice provided.
- You have tested positive for Covid-19 with no symptoms. If you have already completed the form as above you do not need to recomplete the form however please email us your result with ‘Covid Results’ as the subject.
- You have been contacted by Test and Trace.
- You have been in close contact with someone who has Covid-19 48 hours prior to the onset of their symptoms – Find out information on who is identified as Close Contact here.
- You have someone in your household who has symptoms of Covid-19 – Find out Current Guidance here.
I’ve developed symptoms of Covid-19
- You must return to your household immediately.
- You are responsible for telling every member of your household if you are experiencing symptoms of Covid-19 and that you are self-isolating. All members of your household are also required to self-isolate immediately in line with Public Health guidance.
- You need to arrange a Covid-19 test.
- You must update the University via the online form above.
- You are responsible to tell placement providers or other non-University organisations that you are involved with through your course. If you need advice please contact your academic department.
- Isolate for 10 days – if you are no longer experiencing Covid-19 symptoms you can end your isolation, if you or someone in your household is still experiencing Covid-19 symptoms you must continue to isolate.
I’ve tested positive for Covid-19
- You must return to your household immediately to self isolate.
- You must self isolate for 10 days and you need to complete the online form to let us know you have received a positive test result so we can provide the necessary support and advice.
- Your self-isolation period of 10 days starts from the day you had your test. If you get symptoms while you’re self-isolating, the 10 days restarts from the day after your symptoms started.
- You need to immediately inform your household and all members of your household will need to let us know that they are self-isolating via our online form. Their self-isolation period of 10 days includes the day that your symptoms started or the day you had your test (if you had no symptoms). They can stop self-isolating after the 10 days only if they haven’t developed any symptoms.
- If due to your working/placement environment you have taken a no symptoms test and this has come back positive you must return to your household immediately and update those in your household as they too need to isolate. If you have not previously completed our online form, you must complete it. You are responsible for informing placement providers or other non-University organisations that you are involved with through your course. If you need advice please contact your Academic Department.
- You can stop self-isolating after the 10 days if either: you do not have any symptoms; you just have a cough or changes to your sense of smell or taste – these can last for weeks after the infection has gone. You need to continue self-isolating if after the 10 days you have any of these symptoms: a high temperature or feeling hot and shivery; a runny nose or sneezing; feeling or being sick; diarrhoea. Only stop self-isolating when these symptoms have gone.
I’ve been contacted by Test and Trace
I’ve been told I’ve been in close contact with someone who has Covid-19
- If you know you have been in close contact with someone who has tested positive for Covid-19 within 48 hours prior to the onset of their symptoms or you have been notified by NHS Test and Trace that you are a close contact of someone who has tested positive, then you should follow the latest guidance around self-isolation available on the Government webpage here. If you develop symptoms of Covid-19 then the symptoms guidance then applies, and you should notify the University of this by recompleting our online form. Government guidance can be found here.
There is someone in my household who has symptoms of Covid-19
- If the member of your household has symptoms or has tested positive themselves then and you should then follow the latest guidance around self-isolation available on the Government webpage here.
How do I get a test?
Attending a test centre
If you have arranged to attend a test centre to be tested and need to leave your accommodation you will need to
- Wear a mask
- Socially distance at all times
- Go straight to the centre and back to your household
- If you need to arrange a Postal Test you can do this online, we only recommend this if you are unable to attend a test centre
- You must complete the test in line with the advice given by NHS
- Ensure the test is sent by posting in Priority postbox
What do I do once I have the test results?
You must advise us as soon as you receive your results. Email us and subject the email ‘Covid Test Results’, it is your responsibility to update us of your results as soon as you receive them. Your results are explained on the NHS website here.
Next Steps for On-Campus Students
If you are living on campus in self-catered accommodation and you are unable to have shopping delivered by friends/family to outside your household door, then you are able to order food packs, laundry, and cleaning materials via this online form. Deliveries are Monday – Sunday and an order made before 12noon will be delivered the next working day. It will be delivered to your household door with a non-contact delivery.
For queries about toiletries or food packs, please email: CoVid_Food_Packs@edgehill.ac.uk
For queries about laundry, waste removal, or cleaning packs, please email: FM-Site-Services-Supervisors@edgehill.ac.uk
If you are living in catered accommodation, please complete this form to notify Catering you are isolating.
During your household isolation period our Site Services team will be unable to enter your accommodation, therefore your household will be responsible for keeping communal spaces clean to limit the transference of Covid-19.
If your household is isolating, your household waste will be collected. Please leave tied waste bags outside your corridor by 8am Monday – Friday. Any waste from the weekend will need to stay in your halls and will be collected on Monday. In the event your building is isolating you would then be required to leave these bin bags outside the main door of your building ensuring not to block any exits or access to the building.
If you require any additional bags you can request these via emailing the FM Helpdesk and please note in your email if you would like bags for general waste or recycling.
Parcel Collection Arrangements
During isolation you are unable to leave your accommodation, therefore unable to attend the Post Room to collect any parcels which have arrived for you.
If a parcel arrives, you will be notified by the Post Room via email where you will be given options around the holding, alternate collection or delivery of your parcels.
During your household isolation period our maintenance team will only be able to enter your accommodation to complete emergency repairs (classed as P1 or P2 jobs – find out more).
When the team attends an emergency repair they will:
- Wear full PPE which includes face mask, visor, disposable apron and gloves.
- Politely ask you move out of the area or maintain a safe distance so they can complete the repair.
- Make the repair safe and attempt to fix it, however if they are unable to fix it at that visit they will attend at a later date when the household is no longer isolating and fix the repair.
You can continue to log lower priority repairs via My FM, but these repairs will only be attended to when the household is no longer isolating.
Personal Items/Sanitary Protection
Further information coming soon.
Managing your Wellbeing
During this difficult time there is a variety of Wellbeing Support available to you, you can book an appointment to speak to our Wellbeing team. Further information can be found on the Wellbeing webpages.
Next Steps for Students with Underlying Health Conditions
If you have an underlying health condition which makes you extremely clinically vulnerable to Covid-19 you must seek medical advice if you have developed symptoms or tested positive for Covid-19. Do not attend your GP surgery or hospital even if you have an appointment but make contact with them from home. We would advise that you contact your GP or another specialist involved in your care at the earliest opportunity to find out what advice they provide. Depending on your condition they may advise you that you need to be assessed in hospital so you should not remain at home without telling anyone.
We would also recommend you contact any family members or friends who usually support you to make them aware. You may wish to look at information online regarding your specific condition as there is a lot of information provided on the webpages of relevant charities or specialist patient support organisations.
Once you have received the advice from a medical professional, please contact the University by email to firstname.lastname@example.org to provide the team with information about what you have been advised to do. The Student Wellbeing team will discuss any additional support needs you may have and any support that is available from the University.
If you feel you need medical help at any time you should call NHS 111 immediately (or 999 in an emergency) and ensure they have all relevant information about your condition and any symptoms or test results for Covid-19.
If you do need to attend hospital, it is recommended that you take the following items with you so that you can receive the care that you need. We would recommend putting this documentation together now, just in case a hospital admission becomes necessary:
- A statement saying that you have a medical condition that makes you extremely clinically vulnerable with detail of the condition, e.g. a copy of your latest clinic letter.
- Any additional care needs you require (e.g. help with mobility or personal care).
- A list of any medication you are taking, including dose and frequency.
- Details for any specialists involved in your care e.g. cardiologist, respiratory specialist.
- An advanced care plan if you have one.
If you need to attend hospital and live on campus please let Campus Support know immediately on 01695 657585 so that they can assist you. This will also be reported directly to the Student Wellbeing team so that they can follow up with you and check if you need any additional support from the University.
If you need to attend hospital and live off campus, please contact email@example.com as soon as possible so that they can follow up with you and check if you need any additional support from the University.
If you feel that anyone in the Edge Hill community has breached the current Covid-19 guidance, you can let us know by filling in our Covid-19 Breaches online form.Covid-19 Breaches