Students On Campus

The information below is for students living on campus. If you have any questions not answered here then get in touch with the team: or 01695 584200.

The Halls Handbook contains lots of useful information about life on campus such as key contacts, payment information, and how to access support.

This poster lists key services at the University that you might need to access in halls of residence.

Hall Fees

The Hall Fees Team offer support and guidance in relation to the payment of accommodation fees. This can range from notifying a change of bank details to revising payment plans.

If you are struggling financially because of delays in funding or problems with budgeting, we can link you in with the Money Advice Team and ensure that you are being fully supported.

Hall Fees Team

Katie Wood – Accommodation Finance Officer
Michelle Bennett – Accommodation Financial Support Assistant


Telephone: 01695 584606

You can drop in between the following times or you can ring us during office hours on the number above.

Monday: 8.45am – 1.00pm
Tuesday: 8.45am – 1.00pm
Wednesday: 2.00pm – 6.00pm
Thursday: 2.00pm – 6.00pm
Friday: 8.45pm – 1.00pm

Hall Fee Payments

Most students elect to pay their accommodation fees in three instalments to coincide with their student finance, however, some students e.g. NHS or self-funded students may elect to pay in seven instalments.

2017/18 Scheduled Payment Dates

If you are paying in three instalments, the payments will be taken on:

8th October 2017
8th January 2018
23rd April 2018

If you are paying in seven instalments, the payments will be taken on:

8th October 2017
8th November 2017
8th December 2017
8th January 2018
8th February 2018
8th March 2018
23rd April 2018

In the event that you need to make an additional payment outside of your payment plan, it can be made through our online payment portal through the miscellaneous section.

Third Party Disclosure

If you want someone to make payments on your behalf or to discuss your accommodation account with us, we will need your prior written permission before doing so. You will need to provide the name and contact details of the person you want us to speak to. You can do this by following this link: and logging on with your student number and six figure date of birth (ddmmyy) then selecting Other Actions and Third Party Disclosure.

Damage Deposit

  • A £150.00 damage deposit is required to secure a place in halls.
  • This will be refunded in full 28 days after your contract end date.
  • Any damage charges incurred will be deducted from the deposit unless already paid.
  • If there is an outstanding balance on your accommodation account, the deposit will withheld unless the balance is cleared.
  • The damage deposit can only be refunded to the original payer.
  • Standard contracts are for a fixed period of 40 weeks.

Rules and Regulations in Halls

Emergency Procedures

Providing a safe environment for our students, staff and wider community is a primary concern of the University.In order to achieve our goal of ensuring you are protected and properly supported should an emergency occur, we need you to take responsibility for familiarising yourself with our emergency procedure.

An emergency on campus is any accidental or deliberate incident that could threaten the safety of the University’s community, property or environment.

In the event of an emergency you should immediately contact Security by dialling 2222.
You should dial 2222 in the event that any of the following occurs:

  • Urgent first aid is required
  • There is a fire
  • An accident has occurred
  • A crime is taking place

Fire Safety in Halls

The Accommodation Team works closely with Lancashire Fire and Rescue Service to ensure that information and advice provided to students is accurate and in line with current legislation.As part of their induction on the first day of term every residential student must attend a fire safety talk, which is delivered by Lancashire Fire and Rescue Service.

It is important that you know about the dangers of fire, what you can do to guard against the risk of fire and how you can ensure that you stay safe in halls. The pictures here demonstrate the devastating effect that a fire can have once it takes hold.

Kitchen Fire 4 Kitchen Fire 2 Kitchen Fire 5

Student Accommodation Code

ACodeWhere you live is a big part of being at university, which is why Edge Hill is one of a number of universities and further education colleges that is signed up to The Student Accommodation Code.

The Code protects our students’ rights to safe, high quality living accommodation to make sure they get the best out of their time living in halls of residence.It outlines everything students can expect from our accommodation as well as their responsibilities as tenants.

The Code has already raised standards of accommodation across the higher education sector, and together with our commitment to customer service excellence, underpins our ongoing dedication to our students.

We are fully committed to providing a safe and comfortable living environment which will help support our students in leading a successful and enjoyable student life.

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