We hope that you’ve had a great start to 2024 with us and that we’ve been there for you if you needed any information, advice, or support. As we head into spring break, we’ve put together some useful information about how student services, support and activities will operate. We hope you enjoy your spring break and return rested and recharged.
Staying in halls over Easter?
By now, you should have already told us if you are heading home for Easter or staying on campus. If not, please log on to the accommodation portal to complete your survey.
If you have any questions or concerns, please email: [email protected]
Housekeeping
The last housekeeping visit to all halls of residence will be on Thursday 28 March. Housekeepers will provide each cluster with a supply of bin bags for you to use. You will need to put bags of rubbish in the outdoor bin area located by your halls. If you are unsure of where your bin area is, you should ask your housekeeper in advance.
If you are leaving halls for the break, please clear out the fridge and switch off all lights to conserve electricity and prevent any food from spoiling. Housekeeping will resume on Wednesday 3 April 2024.
Campus support
Over the spring break, Campus Support will be the one-stop shop for all your frontline services and the first point of call for any issues you may have. The team are all first aiders trained in mental health first aid and will be available 24/7 every day. Please call 01695 584455 or 07785 928 911 if you need any help or support.
Your health and wellbeing
We recommend checking your local GP’s website for their opening times over the Spring break. Remember you can call 111 or visit 111.nhs.uk to get medical help 24/7.
You can get in touch with the Wellbeing team by emailing [email protected] or calling 01695 650988. Please be aware that the Wellbeing team are out of the office and will not be offering appointments between Friday 29 March to Tuesday 2 April 2024. Appointments will be available from Wednesday 3 April 2024.
Visit the Wellbeing webpages for more information, access to self-help resources and details about local healthcare services. In an on-campus emergency, please call 07785 928 911 or 4227 from internal phones in halls. We have also created a list of self-care activities to help your wellbeing through exam season, as well as our top tips for studying.
Out of hours, the Samaritans provide confidential support 24 hours a day if you are in any distress. You can reach them on 116 123.
Remember, Togetherall is free and available 24/7. The site provides a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing. If you want to find support then check out Student Space for guidance.
Whatever you’re feeling, help and guidance is available. Explore a range of trusted information, services and tools to help you with the challenges of student life. If you need urgent support, Lancashire and South Cumbria NHS Foundation Trust’s new Mental Health Urgent Response Line is available on 0800 953 0110. Lines are operated by trained mental health professionals who will offer help and advice. This number can also be used by anyone looking for advice if they are worried about someone else.
Shout’s 24/7 crisis service is also available by texting SHOUT to 85258.
FM Helpdesk
The FM Helpdesk will be closed between Friday 29 March and Monday 1 April 2024. During this time, the FM Helpdesk number (01695 584455) will be answered by the Campus Support team who will assess any jobs, fix what they can, or contact the relevant maintenance team member as needed. Please see below for opening hours.
Post and parcels
You can collect post and parcels during the spring break, but The Post Room will be closed for Easter. Please see the Post Room dropdown menu for opening hours.
Edge Link bus
The last day of service for the Edge Link bus will be Saturday 23 March 2024. The service will resume as normal from Wednesday 3 April 2024. Visit our travel pages to view the full timetable.
Student Support team
We know some of you may be feeling that you:
- might not come back after Easter
- are struggling with university pressure
- don’t know if you can cope
If you are feeling this way or are worried about any other aspect of your University experience, you can email the Student Support Team on [email protected]
Please be aware that the Student Support team are out of the office and will not be offering appointments between Friday 29 March to Wednesday 3 April 2024. Check out ‘Your health and wellbeing’ section for details of support out of hours.
Money advice
If you are experiencing financial hardship, our Money Advice Team are here to help. You can email them at [email protected]. Appointments are available to book online via the Money Advice webpage up to and including Thursday 28 April 2024, and will resume from Wednesday 3 April 2024 after the Easter break.
The Money Advice team will be out of the office Friday 29 March to Tuesday 2 April, returning Wednesday 3 April 2024.
Campus Opening Times
Edge Hill Food
March 5, 2024
