Winter on Campus 2021

As we take a break for the festive season we’ve brought some useful information together about student services, support and activities over the holidays.


Asymptomatic Testing

If you’re going home for the break, you should take a rapid lateral flow test before travelling to help prevent outbreaks and limit the spread of the virus to friends and family.

You can collect a home test kit from the post pick room in the Students’ Union building (next to Subway) between 8.00am and 6.00pm, Monday to Friday.

You should also report your test results online whether positive, negative or void. 

Following the winter break, you should take a rapid lateral flow test before you return to university. This will help to keep us all safe and prevent outbreaks within our community.

What do I do if I get symptoms/test positive for Covid-19 during the winter break?

If you have Covid-19 symptoms you should self-isolate immediately and arrange to be tested as soon as possible – this can be done here. You must inform the University by completing this form as soon as you start experiencing symptoms. Once you have completed the form, we will be in touch to provide any advice and support you may need. If you are living on campus, we can provide additional support.

If you test positive for Covid-19 you should self-isolate immediately and inform the University by completing this form. Once you have completed the form, we will be in touch to provide any advice and support you may need. If you are living on campus, we can provide additional support.

If you know you have had close contact with someone who tests positive for Covid-19, or are contacted by NHS Test and Trace and told that you have been a close contact, please do let the university know by completing this form.

For the latest updates and advice visit our Covid-19 Essential Information for Students page.

Your Health and Wellbeing

Please check your local GP’s website for their opening times over the Christmas break. Remember you can call 111 or visit to get medical help 24/7. 

You can get in touch with the Wellbeing team by emailing [email protected] or calling 01695 650988. Please be aware that the Wellbeing team are out of the office and will not be offering appointments between Friday 24 December 2021 and Tuesday 4 January 2022 inclusive. Visit the Wellbeing webpages for more information, access to self-help resources and details about local healthcare services.

In an on-campus emergency, please call 07785 928 911 or 4227 from internal phones in halls.

Out of hours, the Samaritans provide confidential support 24 hours a day to any person in distress. They can be reached on 116 123

Remember, Togetherall is available 24/7, providing a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing.

Student Space is here to make it easier for you to find the support that you need. However you’re feeling, help and guidance is available. Explore a range of trusted information, services and tools to help you with the challenges of student life. 

If you need urgent support, Lancashire and South Cumbria NHS Foundation Trust’s new Mental Health Urgent Response Line is available on 0800 953 0110. Lines are operated by trained mental health professionals who will offer help and advice. This number can also be used by anyone looking for advice if they are worried about someone else. 

Shout’s 24/7 crisis service is also available by texting SHOUT to 85258.

Student Support Team

We know some of you may be feeling that you… 

…might not come back after Christmas 
…are struggling with uni pressure 
…don’t know if you can cope 

If you are feeling this way, or are worried about any other aspect of your university experience, you can email the Student Support Team on [email protected] 

Appointments are available up to and including Thursday 23 December and will resume from Tuesday 4 January after the winter break.

The Student Support Team will be out of office between Friday 24 December and Monday 3 January. They will pick up your email when they are back in the office from Tuesday 4 January.

Staying in halls over Christmas?

All residential students need to let us know of their plans for the winter break, if they will be away or living on campus between Saturday 18 December 2021 and Monday 3 January 2022. 

You need to complete the Winter Stayer’s Survey if you haven’t already. If you have any questions or concerns, please email: [email protected]

Campus Support

Over the winter break, Campus Support will be the one stop shop for all frontline services and the first point of call for any issues. The team are all first aiders, trained in mental health first aid and will be available 24/7 every day. Call 01695 584455 or 07785 928 911 if you need any help or support. If you need a replacement/have ordered a new UniCard visit the Security and Customer Information Centre to pick it up – you will need to show proof of purchase.

Catered allowance

If you are in catered accommodation, your UniCard will not be credited with the weekly catering allowance from Saturday 18 December 2021 to Monday 3 January 2022. Catering will restart on 4 January 2022. Your hall fees are already calculated to take this into account.

Edge Link Bus

The Edge Link Bus will not be available between Saturday 18 December 2021 and Monday 3 January 2022. The service will resume as normal from Tuesday 4 January 2022.

FM Helpdesk

The FM Helpdesk will be open 8.45am – 5.00pm between Monday 20 and Friday 24 December 2021. It will be closed between Saturday 25 December 2021 and Monday 3 January 2022. During this time, the FM Helpdesk number (01695 584455) will be answered by the Campus Support team who will assess any jobs, fix what they can or contact the relevant maintenance team member as needed.


The last housekeeping visit will be on Thursday 23 December, when housekeepers will provide each cluster with a supply of bin bags. You will need to put bags of rubbish in the outdoor bin area located by your halls. If you are unsure of where your bin area is, you should ask your housekeeper in advance. 

If you are leaving halls for the break, please clear out the fridge and switch off all lights to prevent any food from spoiling and to conserve electricity. 

There will be no housekeeping between Friday 24 December 2021 and Tuesday 4 January 2022.

Post and parcels

You can collect post and parcels during the winter break. Please see below for opening hours.

Campus Opening Times

The Post Room

Thursday 23 December: open 8.00am – 5.00pm
Friday 24 December: open 8.00am – 12.00noon
Saturday 25 and Sunday 26 December: closed
Monday 27 December: open 8.00am – 12.00noon
Tuesday 28 December: closed
Wednesday 29, Thursday 30 and Friday 31 December: open 8.00am – 12.00noon
Saturday 1 and Sunday 2 January: closed
Monday 3 January: 8.00am – 12.00noon

Usual hours resume from Tuesday 4 January 2022.

Edge Hill Sport

Monday 20 December: closed
Tuesday 21 to Thursday 23 December: open usual hours
Friday 24 December: open 10.00am – 3.00pm
Saturday 25 to Sunday 26 December: closed
Monday 27 to Friday 31 December: open 10.00am – 3.00pm
Saturday 1 January: closed
Sunday 2 January: open usual hours
Monday 3 January: closed

Usual hours resume from Tuesday 4 January 2022.

Outdoor hire

All outdoor hire will be unavailable from Monday 20 December 2021 until Monday 3 January 2022.

Usual hours resume from Tuesday 4 January 2022.

Campus Sport and Team Edge Hill

There will be a break in the Campus Sports and Team Edge Hill programme between Friday 17 December 2021 and Sunday 16 January 2022.

We will be resuming as normal from Monday 17 January 2022.

Please visit for more information.


Monday 20 to Wednesday 22 December: open 24/7
Thursday 23 December: close at 8.00pm
Friday 24 to Sunday 26 December: closed
Monday 27 to Thursday 30 December: open 10.00am – 6.00pm
Friday 31 December to Sunday 2 January: closed
Monday 3 January: 10.00am – 6.00pm
Tuesday 4 January: 8.00am – 24/7

Helpdesk opening hours are 8.00am until 8.00pm or 10.00am until 6.00pm where indicated.

Please visit for more information.

Food at Edge Hill

Saturday 18 December 2021:
Starbucks: 10.00am – 2.00pm
The Hatch: 10.00am – 1.00pm
All other outlets closed

Sunday 19 December 2021:
All outlets closed

Monday 20 December to Thursday 23 December 2021:
Starbucks: 8.00am – 4.30pm
The Hatch: 8.00am -11.00am and 11.30am – 2.00pm
Grab & Go: 10.00am – 4.00pm

Friday 24 December 2021 to Monday 3 January 2022
All outlets closed

Tuesday 4 January 2022
All hub outlets reopen 
Starbucks: 8.00am – 5.00pm
The Hatch: 8.00am – 11.00am, 11.30am – 2.00pm and 5.00pm – 7.30pm
Grab & Go: 10.00am – 4.00pm

Monday 10 January 2022
All other outlets open

Visit for more information.

Students’ Union

Subway: Closing Friday 17 December at 4.00pm and re-opening at 9.00am on Tuesday 4 January 2022.

Bar and Venue/Stone Willy’s Kitchen: Closing Thursday 16 December at 2.00am and re-opening at 12.00noon on 4 January 2022. 

Launderette: Open 24/7 over the winter break.


McColl’s will be open as usual until Friday 17 December. It will then be open daily between 9.00am and 5.00pm (excluding bank holidays) between Saturday 18 January and Monday 3 January.

Usual hours resume from Tuesday 4 January 2022.