It is essential that you set up your Edge Hill email account – after your initial enrolment invite all further messages from us will be sent to your Edge Hill email address. Use the username and password you were sent in your enrolment invite to log in and set your email up.
We strongly recommend that you direct your Edge Hill email account to a personal email account to ensure that you receive any messages that we may send. You can enrol without diverting your emails, but we recommend that you check your Edge Hill email account on a daily basis.
If your password doesn’t work, please contact our Catalyst helpdesk at [email protected] and they will reset it for you.
We also recommend that due to NHS firewalls, you do not use an NHS-based email account. We also suggest that you send a test email to your Edgehill account to ensure that the diversion is working. Please make Edge Hill University a trusted recipient and check your spam folder on a regular basis.
How can I get my Edge Hill emails on my phone?
Once you have downloaded it, open the app and it will prompt you to add your email account using your student number login and your password.
The app will then ask you to log in again, this time to Edge Hill’s own Outlook server. Once you have done this it will add your inbox to your mobile device.
If you have any issues please contact the Catalyst Helpdesk: [email protected].