Coronavirus Update

Due to the ongoing situation with coronavirus (COVID-19) we have taken the decision to suspend walk-in enquiries to our helpdesk for the foreseeable future.

Many colleagues are now working from home so, if you need to contact any of the teams within Academic Registry, please get in touch via email and try to avoid presenting in person where at all possible. If you need to speak with a member of the team, please provide your telephone number and we will contact you as soon as possible.

You can find further information on our services and FAQs on our webpage: A – Z of Services

Team contact details:

Team Email address Queries regarding
Assessment and Awards [email protected] Examinations, EMC,  Results & publication dates, Reassessment support, Coursework
Graduation and Certification [email protected] Graduation,  Transcripts and certificates
Academic Records [email protected] Interruption,  Transfer, Repeat,  Withdrawal, Module changes,  Term dates
Enrolment [email protected] Enrolment Information, References, Course confirmation, Council tax exemption, Enrolment FAQs
Data Management and User Support [email protected] Contact details, Personal details
Fees, Scholarships and Bursaries [email protected] Fees, Bursaries, Scholarships, Student opportunity fund
Space Management [email protected] Timetables, Room bookings, Week pattern
Student Cases [email protected] Academic appeals, Academic malpractice, Complaints

We would like to reassure you that we are here for you during this challenging time and although you may not be able to see us in person, we are still committed to providing support and advice to all of our students.

For the latest coronavirus update from the University, please visit where you will also find a list of frequently asked questions.