Connor Main lost little time in seeking out his next career move while working towards his degree in 2017. And as far as he’s concerned, the key to success when it came to finding that all-important job was ‘to start looking early, and try and balance out your CV’.
The Lancaster-based web-hosting support worker explained:
“I first met Nublue in February at the careers fair, something I’d definitely recommend. I ended up starting the week before my final hand-in – part time, thankfully! I was pushing things by leaving it that long, to be honest. Many places stop taking applications around then. I know we are this year, so I was quite lucky. Looking when you’ve finished exams is too late. Not only is knowing you’ve got a job after university a great weight off your mind when writing your last assignments, but by beating the rush you’re in a far better place to see what’s available. You’ve already proved you’re organised to employers, there’s more on offer as places haven’t been taken, and the competition for what’s available isn’t quite as steep.”
In his current role, Connor provides support for clients whose websites are hosted on Nublue’s servers, and said, “it’s very much a client-facing role, testing inter-personal skills as much as technical expertise.” His responsibilities include fielding calls, live chats and emails, often assisting clients with various queries, from troubleshooting to server-related tasks. That might include dealing with SSL installations, domain management, DNS configurations, client compromises, and billing requests. He added, “because we’re a relatively small business I also get the chance to do more unusual tasks as they crop up, such as data auditing.”
Connor sees various benefits from his time at Edge Hill in helping him in his role, not just his level of technical knowledge but also an ability to deal with working in and co-ordinating a team, instilling a proactive work ethic, and understanding time management.
“University taught me how to research and understand new concepts quickly, process them and be able to explain them to someone else – which when starting in my job was invaluable, particularly as I studied programming and security, so didn’t have a huge amount of networking experience. This was further built through a summer placement after my first year – again something I managed to get through the university.
“As well as putting me in touch with my employer through its careers fair, the University provided support throughout the interview process, such as CV proof-reading and interview preparation workshops. I’ve been receiving invitations to events for postgraduates looking for work, so it’s good to know the support is still there should I need it.”
His advice to those interested in similar opportunities?
“When I was job hunting, looking for graduate schemes and placements, I found a lot of employers provided training, and were more interested in finding the ‘right fit’ for the business. Having the knowledge already is recommended, and having a good degree will prove your dedication and ability to learn, but it isn’t necessarily enough – other ‘stuff’ really helps to sell yourself as a person, and provides great talking points in interviews, which can then be brought around to prove why you should get the job.”
For more information about studying BSc (Hons) Computing.