As you start your postgraduate journey at Edge Hill, we wanted to share some helpful information about your first few weeks and the support available across campus.
Induction helpdesk
On campus
A pop-up Induction Helpdesk is available in the Hub if you need support or help signposting to information, advice and guidance during Induction Week and the first week of teaching.
The desk will operate 8.30am-5pm from Saturday 28 September to Friday 4 October and from Monday 7 to Wednesday 9 October
Online
An online live chat Induction Helpdesk will also be available during these times and will be accessible to students via the Students’ Homepage.
Have you fully enrolled onto your course?
You should have completed Stage One of enrolment online before you arrived. You also need to complete Stage Two so you can access your online sessions and receive your student loan on time.
If you’re not sure how to complete enrolment, visit the enrolment FAQs page.
Are you familiar with your Induction timetable?
The timetable tells you what you’re doing and where you need to be during your first week at EHU. You can view yours on your applicants’ page.
Want to make new friends and get involved in Student Life?
Student Life Portal
To find out what’s on around campus, visit the Student Life Portal. Explore events, find ways to develop, connect and find new friends. There really is something for everyone. And it’s all in one place. Some events require you to book in advance, so we recommend checking in regularly. To access the Student Life Portal you will need log in with your student ID number.
Student Life Fest
Tuesday 1 October, 12-4pm
Student Life Fest is an exciting, free event for all new students here at EHU. Featuring three zones of fun: the Sports and Wellness Hub, Creatives Corner, and the Tech and Games Lounge, and so much more – this is not to be missed. Make connections, find community, and build new friendships to kickstart your EHU student life.
This event will start off in the Hub with free food, where you can sign up for specific sessions which spark your interest within our three zones. You can chat to Campus Connectors who will signpost you to where you need to go, and enjoy a bite to eat.
Link not working? Log into the Student Life Portal with your student email and password, then re-click the link above or search the portal.
EHSU Welcome Fair
Wednesday 2 October 10.30am-2.30pm
It’s time to meet your Students’ Union. And what better place to do this than at the EHSU Welcome Fair. This is your opportunity to find your feet, sign up to societies, and learn more about what EHSU has to offer. Don’t forget to pick up some freebies. For full details of EHSU events and activities including how to get your pass bundles, exclusive drinks offers and merchandise, visit their website.
Postgraduate Welcome Lunch
Wednesday 9 October, 12-2pm, Upstairs in the Hub
A chance to chat and connect with other postgraduate students and staff. Drop in anytime between 12pm and 2pm for free food and conversation.
Postgraduate Catalyst Tours
Join your Library and Learning Services Student Advisors for an in-person student-led guided tour of Catalyst. Drop-in to learn more about the building, its facilities and the specialist support services available.
Tours are available on Wednesday 9 October between 2pm and 4pm (last tour 3.30pm) and will take around 20-30 minutes to complete. To join in, just head to the Catalyst foyer.
Need a breather?
The Faith and Reflection Room (based in the Magnolia building at Forest Court) is available to all as a space for prayer, meditation, or just to relax. You can access the Room 24 hours a day, 7 days a week. Between 6am and 9pm, Monday to Friday, entry is available by swiping your Unicard. Outside of these times the door is manually locked. If the door is locked please go to the Security and Customer Information Centre, at the University Main Entrance.
Got a question, need help, or not sure where to go?
There’s a range of ways we can help.
Catalyst Helpdesk Team
The Catalyst Helpdesk Team are there to answer questions about most aspects of university life. So it’s a great place to go if you’re unsure about who to speak to. Even if it feels like you have a silly question, it will probably have been asked before. Don’t be afraid to pop in and ask. The Helpdesk is located on the ground floor of Catalyst.
The team can also help you by phone or email so wherever you are, you can easily get in touch. The helpdesk is available between 8am and 8pm Monday to Friday and 10am to 6pm at weekends.
Catalyst phone: 01695 650800
Catalyst email: [email protected]
Campus Support Team
If you need any help out of hours, our Campus Support Team are available 24/7. You can speak to them by:
Visiting the Security and Customer Information Centre on campus. See F6 of the Ormskirk campus map
Campus Support phone: 01695 584227
Campus Support WhatsApp: 07785 928911
Get in touch
For more information, contact Student Life.
All that’s left to say right now is, welcome to EHU. We are here for you every step of the way.
September 19, 2024
