Feedback, improvements and future plans for the Business School

From the story Edge Hill improves students’ experience by responding to feedback

Students in Business School lecture theatre

Student feedback from the National Student Survey tells us that the Business School is the best in the North West (and in the top 10 in the UK) on the following measures:

  • Staff are good at explaining things
  • Staff have made the subject interesting
  • Students have received sufficient advice.

How we are improving
Student feedback highlighted some areas where we could improve what we do. We listened and have made some changes.

Feedback and assessment

  • Assessment and feedback day within the Department to help students better understand and get the most from staff feedback on their work
  • Improved use of rubrics (a scoring guide for evaluating students’ work) to ensure staff give consistent detailed feedback and to help speed up turnaround time
  • Assessment marks and feedback provided within four working weeks of submission and a process for raising the issue if that doesn’t happen.

Learning and teaching

  • Accountancy modules changed from short-fat to long-thin modules, meaning students no longer have to cram the module into 12 weeks
  • All Sage IT sessions now only held in LINC IT2, alleviating the problem of the software running slowly in other rooms
  • Amendments to the timetable and larger rooms to combine groups and reduce the number of big gaps in students’ timetables
  • A new `Deadline Congestion’ system which timetables all assessments over the three years and spaces them out more effectively.

Employability

  • Development and refinement of the Personal Professional Development programme within modules to improve student employability
  • A Mock Assessment Centre Day to provide students with experience and instil confidence when applying for jobs. Students met external companies and, as a result, a number were invited back for further interviews.

Plans for further improvement
Edge Hill aims to constantly learn and improve. Future plans based on student feedback include:

CMI Affiliate Membership
This year our graduating Business School students will all receive Chartered Management Institute (CMI) membership. The CMI is a highly prestigious status that demonstrates managerial competence and functional ability. Chartered managers are consistent high performers, committed to best practice, and the membership will ensure our students stand out from the crowd.

Ecommerce Conference 2017
This conference offers practical insights into the very latest developments in mobile commerce and what they mean for business. Students will hear from technology experts on the latest advances in software, get expert economic analysis of what Brexit will mean for ecommerce in the UK, and hear how leading logistics managers are adapting to meet the needs of the smartphone generation.

Roll of Honour
The Business School recognises and celebrates the achievements of all its students, and those who attain a 70% average across all level 5 and 6 modules are recorded on the Roll of Honour and invited with their guests to a formal presentation in the Business School on Graduation day where they receive a letter of commendation from the Director. The Roll of Honour will be displayed in the School, with a new one added each year.

Innovative active learning approaches
These include further developments in graduate enterprise, work-based learning, client projects and project management (which was nominated for an award at the 2016 Times Higher Education awards).