Support staff at the University

Support staff at the University

Edge Hill University has been shortlisted for three prestigious Times Higher Education Leadership and Management Awards, it was announced today.

The University has been shortlisted in the Outstanding Estates Team, Outstanding Student Admissions Team and Outstanding Administrative Services Team categories.

The Outstanding Estates Team shortlisting recognises Edge Hill’s continuing development of a visually inspiring, sustainable campus environment whilst keeping customer service and student experience at the heart of their work.

Francis Carragher, Head of Environment and Safety Management at Edge Hill University said: “The focus of our submission was our team and how each individual makes a difference in delivering an excellent service to all our customers. The shortlisting is therefore testament to their work and contributions and something each and every team member should be incredibly proud of.”

Collaborative work across the University to provide students with efficient financial services has led to a shortlisting in the Outstanding Administrative Services Team category.

The successful Applicant Communications Project has resulted in Edge Hill’s shortlisting for the Outstanding Student Admissions Team award. The project has streamlined and enhanced communication from the initial offer of a place through to arrival on campus, improving conversion rates and delivering an excellent applicant-centred service.

The shortlisted teams are now invited to attend a glittering awards dinner and ceremony at the Grosvenor House Hotel in London in June, where 800 high profile guests including politicians, senior sector figures and academic and university staff will find out the overall award winners.

Dr John Cater, Vice-Chancellor of Edge Hill University said: “We are delighted to learn we’ve been shortlisted in three categories for the Times Higher Education Leadership and Management awards. It underlines the hard work and effort that our staff put in to ensure an outstanding student experience, whether they are directly involved in teaching students or providing fantastic facilities and services.”

The Times Higher Education Leadership and Management Awards celebrate the sector’s leadership, management, financial and business skills, and showcase the extraordinary innovation, teamwork and commercial acumen of UK higher education institutions.

The shortlistings come in the wake of last week’s news which saw Edge Hill named as the top ‘post 1992’ diversified university in this year’s Times Higher Education Student Experience Survey, climbing the table after entering the survey for the first time in 2014 as the highest placed newcomer.