Are you graduating this summer?

If so, Learning Services would like to take this opportunity to wish you all the best in your future accomplishments, be that further study or starting out on your chosen career path.

We would also like to remind you that all library stock needs to be returned to us by 5pm on Thursday 15th June*

*exceptions apply to Faculty of Education students out on placement!

Did you know that you can still access library resources after graduation?

Apply for an Alumni membership of the University Library after graduation to access our learning spaces, selected electronic resources and to borrow library stock from any of our sites.

If you have any books of your own taking up space on your bedroom floor don’t forget we are collecting for another #PassTheBook textbook giveaway in October 2017! Drop in any unwanted books at Ormskirk, Aintree or Manchester and we will ensure they go to a good home come the new term!

If you have any queries please contact us via Ask Us.

Congratulations to you all and enjoy your graduation!

Learning Services

Twitter @EHULearnService
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Study and Revision Central: 24th April – 12th May

You’re trying to stay on top of your revision and manage to keep a work-life balance.  We know it’s tough and we just wanted to let you know that we’re here to support you. That’s why Learning Services will be running a  Study and Revision Central promotion for three weeks starting on 24th April.

During this time we will provide free water and healthy snacks to keep you hydrated and boost your brain power while you study. This will be available from the Ask Desk in the University Library between 11-3 all through the working week.

You can also find plenty of tips and guides on Student & Revision Central – a one stop site available from your ‘My Library’ tab in Learning Edge. Check out the video playlist of revision tips on Lynda.com for help with time management, speed reading, note-taking and much more.

It isn’t too late to book on to some of the remaining Uniskills Workshops which include sessions on academic writing and information skills. You can also get plenty of help at the Ask from our academic skills officers and student advisors.

To help you find a quiet place to revise, we have a silent study area with easy access to resources or you could book one of the individual study rooms if you want to guarantee some space to yourself.

If you are studying off campus, you can access our digital library – all things electronic – from anywhere

If you need any help, please just ask us

Good luck

Learning Services

Pass the book donations

Don’t know what to do with your old textbooks? Then why not donate them to our ‘Pass the Book’ scheme!

Rather than dumping your old course books or dragging them home to collect dust, why not do a good deed for others and help new students by bringing your used books to the Welcome Desk in the University Library and we will make sure they go to a good home for the next academic year!

#passthebook

12 years of Customer Service Excellence!

In January 2017 we had our annual Customer Service Excellence visit and we are delighted to share that not only are we still fully compliant in all elements of the CSE framework, the assessor awarded us 7 compliance pluses for our innovative work in the following areas:

  • The ‘On Location’ initiative; taking our services and expertise across campus
  • Learning at Work Week; a chance for our staff to learn, develop and share skills with colleagues from across the Service
  • The development of a pre-entry course; Stepping Up To Edge Hill was the University’s first pre-entry course to support English and Creative Writing students with the transition to University
  • Our UX work around the My Library Tab, Discover More and the Library Catalogue; a number of improvements have been made to our online resources making it easier for customers to find the resources they need
  • Our #WillonCampus campaign and the work of the social media squad; our #WillonCampus campaign won the CILIP Social Media Award in 2016
  • Our use of SnapChat; the first University library in the UK to use SnapChat to engage with customers
  • Our use of Blackboard Collaborate; using an online classroom environment for staff training and development

We have now been award holders since 2005 and have been awarded 19 compliance pluses over those 12 years!

If you would like to know more about Customer Service Excellence please do get in touch.

Helen Jamieson, Customer Services Manager

Learning Services needs your help to test our web services!

We’re looking for students to have a go at using our online systems and give us some honest feedback about what you think (good or bad, we’d like you to put our services to the test!)

We know students love freebies so as a thank you for taking part you’ll receive either a £5 Amazon voucher to spend as you choose OR if you’d prefer, you can take away a £2 on-campus Starbucks voucher plus an 8GB University-branded pen drive!

The testing will only last around the 30-40 minutes – the same time as it takes to finish your drink!

There are numerous dates available, just let us know when you’d like to come! If you can’t make any of the dates below, just let us know and we’ll arrange an alternative time with you.

Get in touch with us to book a time on librarian@edgehill.ac.uk

All testing will all take place on campus in the Linc Building – room G2 (the ECDL centre).

——–

Want to know more?

User Experience testing (also known as UX) is one of the ways we test the ‘usability’ of our systems and make improvements. It’s called User Experience testing, but it’s not the students who are being tested, it’s the systems… so there’s never a right or wrong answer!

You might find it interesting to know that the changes which we made to the new ‘My Library’ tab were actually brought about by the results of our User Experience testing last year!

If you want to have your say and make our web services easier for students, email librarian@edgehill.ac.uk to get involved!

RefMe update – 7th March 2017

RefMe has now become Cite This for Me.  You can no longer access RefMe.  If you use the app or the RefMe website you will be directed to the brand new Cite This For Me service.

The account migration process has started.  You will be able to login into Cite This For Me – although you do need to set a new password – the first time you login it will then send an email to you asking you to set a new password. Cite This For Me have reported that the migration of references may take a couple of days so if your references aren’t there yet, please check back in a few days.

If you were using RefMe and had references in the app, they will move over and you will have free access to Cite This For Me for the rest of the academic year 2016/17 but, Cite This For Me is a paid for app and has different functionality to RefMe and may not be as suitable once Edge Hill free access has terminated.

To help you manage your references,  why not take a look at RefWorks which is provided by Learning Services.

Here is the current RefWorks guide

Do you use RefME?

Do you use RefME?

We contacted students last week to let them know to take action.  The transition period has been extended – you now have until the 7th March.

If you using RefMe you need to export your RefMe references before 7th March 2017.

Import your references into Edge Hill’s reference management software, RefWorks. Follow the instructions in this guide to ‘Exporting your references out of RefMe and importing them into RefWorks’.

 If you haven’t used RefWorks before and would like some help, please contact Learning Services.

ehu.ac.uk/askus

From 7th March 2017, RefME will become Cite This For Me and all RefME accounts will be migrated to Cite This For Me which has different functionality and may not be as suitable.

Because exporting to RefWorks will not be available after 7th March we are advising you to take action now.

FAQs from RefMe: https://refme.zendesk.com/hc/en-gb/articles/115000823509

 

The Great Textbook Giveaway

Following on from our very successful textbook donation scheme (also known as Pass the Book), we now have over 700 books ready to find a new home!

You will find us at the Hub on the 25th Jan between 12-2pm.

If you’d like to donate any books prior to the event, just pass any useful items in to the Welcome desk on the ground floor of the University Library.

Come and get yourself some free books! #everylittlehelps #Passthebook

Christmas Library Opening Hours

If you are looking to make a head start on your revision and deadlines the University Library will be open additional hours across the Christmas vacation period as follows…

For more information please visit our opening times pages.

Full help desk service will be available throughout open days apart from Friday 30th December, which will be self-service facilities only.

Our helpline is also available during these hours on 01695 650800 and our online help tool – Ask Us – is available 24/7 throughout the Christmas period for you to check our bank of answers, while we are closed.

The University Library normal opening hours will resume 8am on Tuesday 3rd January straight into 24/7 opening!

Merry Christmas from all at Learning Services!