IT help

Learning Edge Guides

Learning Edge
What is Learning Edge? This quick guide describes the suite of Edge Hill University teaching and learning tools that are included in it.

Learning Edge: Getting Started
An absolute beginner’s introduction to using Learning Edge.

Turnitin: Frequently Asked Questions
If you have a question about Turnitin, it might be answered here.

Setting your Learning Edge Notifications
Want to receive notifications from Learning Edge? Don’t want to receive them? You decide.

Editing your Course List Display
Too much information on your Courses list? Take control and choose only the information that is useful to you.


Ask Us Knowledge Base

You can find hundreds of frequently asked questions regarding such topics as Wi-Fi connection, Blackboard guides, referencing and software support in our Ask Us knowledge base.

If the answer you require isn’t included in our knowledge base you’ll be invited to submit your question to Learning Services. Our average response time for enquiries over the last 12 months is less than two hours.

If you’d prefer to call, text or start a live chat with one of the team you’ll also find these options under the more ways to contact us section on the front page of Ask Us.

Ask Us

Specialist Software

Software Location
Adobe Creative Suite

  • Acrobat
  • Dreamweaver
  • Fireworks
  • Illustrator
  • InDesign
  • Photoshop
  • Flash
  • Premier*
  • After effects*
Available on PCs and iMacs throughout the University Library and LINC building.  Also available on the Business lap tops loaned from the University Library and E3 & E4 IT labs Faculty of Education. All  programs can also be found through Adobe master collection CS6.

* Library and LINC only

Alice Faculty of Education & Creative Edge
ArcGis LINC open access room 1,PCs 1-8. Copies also available via the Geography department.
Audacity Network Programs – Multimedia
AutoGraph 3.3 Network Programs – Mathematics
BlueJay (Java) Network Programs – Business School. Can be run directly from the X Drive – X:/Education/Resources/Greenfoot
Chemdraw University Library 1st floor individual study rooms
Dartfish Any LINC room and Wilson IT1
Derive Network Programs – Mathematics
Director MX LINC open access room 1.Network Programs – Internet – limited license
Dreamweaver MX License within the Creative Edge building
Fireworks MX Network Programs – Internet – limited license
Flash Network Programs – Internet
Hot Potatoes 6 Network Programs – Business School and Education
Imagine 9.1 LINC open access room 1 PCs 1-8
Map manager 6.2 and 9.1 LINC open access room 1 PCs 1-8
Microdiet V2 Network Programs – Health
MiniTab Network programs – Statistics
MS Project All networked PCs
MSW Logo Network Programs – Education
Photoshop Part of Abode Creative Suite see above
Read & Write 11 Network programs – Accessibility
Reason 5.0 Creative Edge; E4 IT lab Faculty of Education
Scratch Network Programs – Education
Serif University Library 1st & 2nd individual study rooms; LINC open access rooms; E3 & E4 IT labs Faculty of Education
Sketchup 8 Network Programs – Graphics
Skype Network Programs – Internet
SPSS 24 Network programs – Statistics. Copies for loan are also available from the University Library
Textease Studio Network Programs – Education – Multimedia
uVision Keli Development Software Department of Computing open access space -Ground floor, Creative Edge
Visual Studio Express All Ormskirk open access PCs; Creative Edge; E3 & E4, IT labs Faculty of Education
Write-N-Cite Network Programs – RefWorks

Please note that the majority of this software is supported by staff within departments.

Students within the Department of Computing  can also access a  new specialist computing open access space on the ground floor of Creative Edge.

Free Software

Microsoft Office free to download and free to use.
Office 365 logoMicrosoft Office 365
The University can now offer access to Microsoft 365, you can download the full Office suite on upto 5 devices completely free.
For more information visit IT Services pages: MS Office for Students.

You might have heard about open source software (which usually means its free), or assistive technology – tools you can add to your computer or the software you use, which makes them more adaptable and easier to use. Here are some links to free software staff and students can use:

Calibre is a free and open source e-book computer software application suite that organizes, saves and manages e-books, supporting a variety of formats. It also supports e-book syncing with a variety of popular e-book readers and will, within DRM restrictions, convert e-books between differing formats.

Your favourite apps, carried on a portable or cloud drive, works on PCs everywhere you go. PortableApps is a free portable software solution allowing you to take your favourite software with you and make every PC feel like your own. A fully open source and free platform, it works on any portable storage device.


EduApps consists of useful software collections that are free for you to download and use.  The most popular of which is MyStudyBar, providing a suite of apps to support literacy.

Apache Open Office

Apache OpenOffice is the leading open-source office software suite for word processing, spreadsheets, presentations, graphics, databases. It is available in many languages and works on all common computers. It can be downloaded and used completely free of charge for any purpose.

Libre Office

LibreOffice is a comprehensive, professional-quality productivity suite that you can download and install for free. LibreOffice is available in more than 30 languages and for all major operating systems, including Microsoft Windows, Mac OS X and GNU/Linux.

Ability Net – My Computer My Way

My Computer My Way is AbilityNet’s interactive service that helps you adapt your computer to your needs – instead of expecting you to conform to the average.

It includes options such as:

Vision – help with seeing your screen

Hearing – help with sounds and audio

Motor – help with keyboard and mouse difficulties

Cognitive – help with reading, spelling and understanding

JISC TechDis – Inclusion technology advice

Jisc TechDis list of free and Open Source assistive technology and productivity tools.


eSurv (free online survey software)

eSurv provides a tool for producing online forms, surveys and polls. The tool is completely free, easy to use and supported by donations. Online generic support can be found here:

If you need further specific support please open a case here:

Access: YouTube

Access: YouTube simplifies the standard YouTube site, by removing extra content such as adds, comments and links which can be distracting, makes it easier for everyone to search and play videos, and allows the use of assistive technologies.

For more information visit the JISC website:

These links are a selection of resources that Learning Services feel are from good, reputable providers.  Please note that as all resources are supported and managed by external providers, support for these resources is through the provider and not Edge Hill University.

University Apps

You can find out about the apps Edge Hill University IT Services Department have developed by visiting the new mobile information page.

You will find information about all the new apps which will support your teaching and learning, including the Blackboard Mobile Learn app and a mobile version of our library catalogue.

We aim to improve the experience our users have when using our systems and resources via a mobile device and will announce developments on our blog and news channels so please look out for updates.

ICT Guides

ICT Self Help Guides

Learning Services have produced a range of quick guides to the main Microsoft Office applications used at the University. Below you will also find comprehensive guides, covering all you need to know. (Please note that you need to be logged in to view the comprehensive guides.

Quick Reference Guides

Other Useful Guides