COVID-19 Keeping You Updated

Keeping you updated

The university campus and Catalyst are closed.  Please do not travel to Catalyst. You can contact the team during normal helpdesk hours for all enquiries. We are working virtually to help and assist you to work remotely.

Catalyst Helpdesk
Get in touch with the Catalyst Helpdesk virtually via email or live chat.

Library Resources
To remove any pressure we have ceased the reservation service and all loans will renew automatically every 2 weeks, with no recalls. By stopping the reservation service, we also hope to mitigate any fines incurring, but please be reassured that any fines incurred during this period will be waived.

Virtual Library Resources
If you are struggling to get hold of any resources, please use our You Want It, We Get It service and select the electronic option and we will do our best to help, but please note not all requests can be fulfilled electronically.

Most of the eBooks we currently have access to are now unlimited access (no limits to numbers accessing at any one time), we are prioritising further eBook purchases and looking at further electronic provision moving forward – we will provide more updates about these as we get them.

Don’t forget you have access to over 248,900 online resources via the Library Catalogue, Discover More and online specialist subject databases. If you need any help navigating and finding your online resources help is available from the UniSkills team.

Some publishers have made extra content available to assist with teaching and learning at this time. Details of these extra resources and how to access them can be found on the webpage Additional access to eResources.

We would like to reassure students and staff that we are here for them during this challenging time and although you may not be able to see us in person, we are still committed to providing support and advice to all of our students and staff.

For the latest coronavirus update from the University, please visit the announcements/coronavirus webpages, where you will also find a link to a list of frequently asked questions.

Additional access to eResources

During the current COVID-19 pandemic and academic teaching is being moved online we are working hard to support teaching and learning with our eResource collection. 

Our journal and eBook collections can be searched in Discover More

Journals can be browsed through our new subscription to Browzine

You can view an A-Z list of resources we subscribe to on our A-Z Journals page

To further enhance teaching and learning, many publishers around the world are making additional content temporarily available to support teaching and learning where access to physical books and resources may be limited. Details of content you should be able to access are shown below.  

Published content available temporarily


 eBooks that were previously limited to 3 concurrent users are now unlimited.

RCNi resources for nurses

Resources and articles for nurses around the COVID-19 virus. The site includes an area with training resources, particularly aimed at
students and nurses returning to the temporary register

Oxford University Press

Free access to Epigeum resources – online training programmes.


 A digital library that covers over 75 disciplines. They have opened up additional content as open access during the COVID-19 pandemic and have also extended the access Edge Hill currently have.

Specific JSTOR links:
Global Plants Database
Lives of Literature
Security Studies

JSTOR exended access available until 30/06/20.


Access to 326 Science Direct textbooks in addition to our normal subscription to Science Direct.

RCNi resources and articles around COVID-19

Resources include a section on updating skills for students and nurses returning to the temporary register Temporary register resources


Free resources during COVID-19. MUSE is a leading provider of humanities and social science journals.

Jisc Historical Texts

Jisc is committed to helping FE and HE members support learners studying remotely and helping them to make the most of our online content. As a result, we have made several of our resources, including Historical Texts and Journal Archives, freely available until 31 July 2020 to support organisations planning for coronavirus (COVID-19) closures.

EBSCO Faculty Search

A searchable tool to find free Open Educational Resources. Please restrict your search results to OER only or the search will also return details of eBooks that are not accessible.

After you have done a basic search, please restrict your search to ‘OER Only’ in the left hand menu.

Annual reviews

Full access to all Annual Review titles.

Access until 30/04/20.

LWW Health Library

Additional access to the LWW Health Library. To access some content you need to register with a personal account.

Access until 23/05/20.

Cambridge University Press E-textbooks

Access to a wide range of Cambridge Core textbooks.

Access until 31/05/20.

Bloomsbury Cultural History

Access until 31/05/20.

Drama Online

Access until 31/05/20.

Screen Studies

Access until 31/05/20.

Theology & Religion Online

Access until 31/05/20.

US National Emergency Library

This site has textbooks that may not have been published in an ebook format. You need to register a personal account to borrow books, but the normal registration wait time has been waived.

Medical Literature related to COVID-19 available temporarily via Open Access

Springer Nature

SARS-CoV-2 and COVID-19 material from Springer Nature – other material available free upon request.


All relevant content on COVID-19 in Dimensions as a single export file, updated daily.


Free access to support educators, researchers and professionals amid growing COVID-19 impact.


All recommendations of articles relating to COVID-19 and the coronavirus family freely available to access on F1000Prime.

Oxford Academic

Free access to OUP resources on coronavirus and related topics.


Includes social science of pandemics as well as COVID-19 specific material.

BMJ Group

Material from the British Medical Journal and other BMJ-published titles. Open access for now.


Coronavirus Topic Article Package.
Free until the end of 2020

Royal Society

All research papers and data relevant to the outbreak made freely available.

Openly licensed content

Directory of Open Access Journals

An online directory that indexes and provides access to high quality, open access, peer-reviewed journals.

Open Textbooks Hub on OER Commons

Links to many different open textbook sites around the world in many disciplines.


Aimed at finding open access versions of published journal articles, which may be added to your reading list in place of a subscription resource.

Open Access Button

Aimed at finding open access versions of published journal articles, which may be added to your reading list in place of a subscription resource.

Google Scholar

Directory of Open Access books


Open textbook project from Rice University.

OAD – Disciplinary Repositories

An extensive list of OA disciplinary repositories or subject repositories is available via the Open Access Directory (OAD) site. This list includes both preprint and postprint repositories.


The world’s largest collection of open access research papers.

This content has been checked by Edge Hill librarians, but access is changing very quickly and while steps are taken to ensure it is accurate, please do be aware that there might be errors. Where possible we are updating this document in real time as new sources become available.

(UniSkills) Academic Skills Support

UniSkills support continues to be available but we have taken the decision to replace face to face academic skills support with virtual support for the foreseeable future. If you would like to book a virtual academic skills appointment you can do so in the usual way as outlined on the UniSkills webpages, or book direct below:

There is also a wide range of online academic skills support available 24/7 online via including online guides, videos, toolkits and information.

We would like to reassure students that we are here for them during this challenging time and although you may not be able to see us in person, we are still committed to providing academic skills support and advice.

Using the technology

Additional specialist software

Texthelp Read and Write is useful text to speech software that can support you with proofreading and accessing content by listening rather than reading.

There is now a temporary license which is available to all Edge Hill staff and students during this period of campus closure due to COVID -19.

Get in touch with the Catalyst Helpdesk virtually via email or live chat and we will be able to provide an instructional video and product key  so you can download the software at home.


Safari and Edge/Internet Explorer aren’t great!
Edge will have distorted audio (or no audio) and will also flip your webcam on its side!

Use Chrome or Firefox instead for a better experience
Also, check if functions are being blocked specifically in Chrome.  Ensure you allow 3rd party plugins for Collaborate to work in your web browser if prompted.  Details found here:


Make sure you have permissions to install additional software such as web browsers or Panopto (if recording).  Make sure you have admin rights and that your operating system (OS) allows you to make changes.
If you are using Windows in S-Mode this will mean upgrading to Windows Home or Professional edition (there is no cost to this although it can’t be reversed.

Hardware setup – Webinars, online tutorials or meetings

Check your computer is picking up the correct input as a microphone – this could be a built in microphone, external microphone (plugged into the microphone socket of your computer or laptop), a headset (aux/mini jack into your computer or USB) or even a Bluetooth headset or hands-free set (perhaps came with a new phone).  It may be picking up multiple input options and so is important to choose the right one.

Also make sure that the correct output is set.  You may be using wireless or Bluetooth headphones, wired headphones (jack or USB), built-in or external speakers.  Ensure that the sound is set to come out of the one you are expecting.

Headphones – come highly recommended!

For the best experience for everyone we recommend headphones.  As two way audio is being used, without headphones it is highly likely that there will be audio leak from the output of a device to the microphone causing feedback and difficult to hear conversation.  For the benefit of everyone – use headphones!

Internet connection/WiFi

Ensure you have a steady connection – preferably a strong WiFi signal or better still, a computer that is plugged directly into your router or modem.

If you are in a hospital or similar setting there may be firewalls that will block your access or restrict your connection in some way (especially if trying to use video).  You may need to connect via your data connection on your phone or use a different computer.  Try to take the time to test your setup first before your session, especially if using equipment for the first time.


There may be occasions when bandwidth is restricted (the amount of data that can be sent and received at any one time).  If you are experiencing lag, jumping, drop-out or other issues, try switching off your video and encourage others to do the same especially if in a large group

If a person isn’t speaking, ask them to turn off their microphone too (this will also help with background noise).

Bandwidth is currently being restricted by a number of services to ensure no one service is taking too much leaving others to an poor service.
You may have heard that Netflix and Disney+ are doing this already!