Coronavirus FAQs

Please be assured we are constantly reviewing the COVID-19 situation.

All University buildings are closed for the time being and we are operating in a virtual environment while we await further guidance from the Government regarding plans to ease lockdown in phases.

The FAQs are regularly updated in line with Government advice and to reflect new information from University leaders. Please read through the FAQs carefully and if you still can’t find the answer to your query, you can reach out to us online. You will find key contacts referenced within the FAQs who are best placed to answer your specific questions.

Are you still accepting applications for September 2020 entry?

Yes, we are still accepting applications for September 2020 entry.

Can I be made a conditional offer without providing official documentation?

Yes, we can make decisions on your application if you provide a copy of your interim transcript showing your marks to date. Undergraduate applicants should complete as much information as possible about their qualifications on the UCAS application.

Please note that if you will require a Tier 4 visa to study in the UK, you will need to meet the conditions of your offer (and pay a deposit) before we can issue you with a confirmation of acceptance of studies number (CAS).

What should I do if my exams are delayed?

We recommend that you contact your current institution for further information. Where possible we will extend deadlines for the receipt of transcripts and other documents. As the extent of the disruption becomes clearer, we will be in a better position to update you on our policy.

Due to Covid-19, I am unable to undertake my English Language test as planned. Are you accepting any online tests?

We accept a large number of English Language tests including new online tests. You can see a full list of acceptable tests on our website.

Will your pre-sessional programme now be taught online?

Our pre-sessional programme will be taught online this summer. We are working through the details and further information will be posted here as soon as it is available.

If you have been offered a place or if you are eligible for a pre-sessional programme, we will be in touch with you directly as soon as possible.

Should I apply for accommodation as usual?

Yes, we encourage all applicants to apply for accommodation as usual. Details of how to do this will be sent to you via email once you accept your offer.

When will I receive my CAS?

A CAS cannot be issued more than 3 months before your course start date. To get your CAS you will need to have an unconditional offer, paid 50% of your first year of fees, and provided evidence of your finances and your English Language level, and had an online interview with the Compliance and Immigration Manager. The standard time for the UKVI to issue a visa after you make your application is 15 working days.

Due to Covid-19, I have decided not to attend the University in September 2020. Can I get my deposit refunded?

Our comprehensive refund policy protects your rights and means that you could be eligible to claim a refund. Please read our International Student Fee Policy for more information.

I do not want to pay my deposit due to Covid-19 uncertainty.

You will not be asked to pay a deposit until the university has made a final decision on method of teaching delivery for September 2020. We would ask you to hold off on making any final decisions on this until the situation becomes clearer over the coming weeks. Please note that we cannot issue you with a CAS until a deposit is paid.

Can I defer my offer until 2021?

While we appreciate that the situation with the coronavirus is changing quickly and some offer holders may be considering deferring their offer, we would ask you to hold off on making any final decisions on this until the situation becomes clearer over the coming weeks. This is so that your decision is an informed one.

If you do wish to defer your offer, please get in touch with the International Office at where a member of the team will happy to discuss your options.

I am an Erasmus student wishing to start in September. Will this still go ahead?

We are planning on beginning our academic year as usual. However, we are continually reviewing the situation and will update offer holders as information becomes available. If you would rather commence your Erasmus studies with us in January, we would be happy to alter you start date with us. Please contact our Erasmus co-ordinator on to discuss this.

Read the University’s general FAQs around coronavirus on our website.