Service Redesign in Integrative Care HEA4159


Transformation of Urgent and Emergency Care is a key agenda in the Government's NHS Five Year Forward View (NHS, 2014). The transformation of existing roles, and indeed the integration of new roles as described by Keogh (2013), also provide a strategic rationale for supporting the development of the workforce to meet the needs of the population.

This blended learning module, jointly developed by a consortium of HEIs in the Northwest region, is at the appropriate academic level to meet the needs of practitioners who are able to provide integrative care in the community. The module is for practitioners who work in the community and have management or leadership roles and are able to demonstrate self-direction and originality in tackling and solving problems; and act autonomously in planning and implementing tasks at a professional or equivalent level. The module, developed following a successful innovation tender from Health Education North West, will provide students with the ability to explore and analyse the tools used for service redesign. The process of community profiling which will further assist students in synthesizing information to support the practitioner's role in service delivery will also be explored. Students on the module will benefit from an innovative approach to teaching and learning with the sharing of experiences and expertise.

Ultimately, the module will enable practitioners to understand frameworks and models that can be used to improve service delivery and support the redesign of integrated care services and health policy, to meet the needs of the local community.

Module Code: HEA4159
Level: 7
Credits: 20
Cost: £680 for Sept 2019 to July 2020

Who is this module for?

Practitioners who work in the community and have management or leadership roles

What are the key aims of the programme?

• The aim of this module is to provide the student with a framework and models to enable service improvement through the redesign of integrated care services, to meet the needs of the local community

What will I study?

• Organisation & structures of health care systems;
• Community profiling;
• Change management;
• Service redesign and improvement
• Health impact assessment;
• Engagement strategies - community and individual service user;
• National and local policy including commissioning strategies;
• Integrated care delivery, community networks & partnerships in health and social care.

How will I be assessed?

Assessment is in two parts. Part 1 consists of a 20 minute presentation. Part 2 consists of a 3500 word Critical Reflection

On successful completion you will:

• Critically evaluate the national, regional and local policy drivers and synthesise the potential impact of these drivers on your practice.
• Critically review theories and methodologies used when undertaking community profiling and draw conclusions on how community profiling can inform integrated care in your area of practice.

Study Dates and Venues

Further Information

Module availability varies from year to year and will be subject to minimum student numbers being achieved. Places will be allocated on a first come first served basis. Due to the popularity of some modules it may be that the module is fully booked when your application is received. We will include your details on a waiting list and allocate you a place on the next available intake

If you have any other queries about studying with us, please see the FAQs

For further module information, please contact Module Co-ordinator -
Kevin Armstrong – Senior Lecturer in Paramedic Science & Prehospital Care
(Manchester Campus)
01695 657323


Standalone CPD module. For further information about using credits towards other level 7 programmes please contact the CPD administration team on 01695 657249 or email