Patient and Family Centred Cardiothoracic Care HEA3131


This module has been designed in partnership with the Liverpool Heart & Chest Hospital, NHS Foundation Trust, to support staff in the development of their knowledge and delivery of holistic compassionate care to the cardiothoracic patient and their family. This module aims to develop staff, as part of the wider multi-disciplinary workforce, in their approaches to delivery of patient and family-centred care. Key learning themes, underpinned by patient shadows, stories and reflective accounts, will seek to transform awareness of staff with regard to the fundamental care needs of patients and their families during times of illness. Special focus will be given to consideration of impact of learning disability, deprivation of liberty, mental capacity, dementia care and safe guarding of vulnerable adults.
Reports pertaining to standards in the NHS have brought into question the care and compassion delivered to all patients and their families by committed NHS staff. Recommendations by Francis (2013) and Keogh (2013), have evidenced a need for NHS Trusts to review their processes in supporting staff, to ensure the delivery of holistic family-centred care. Whilst it is acknowledged that shortfalls in care have occurred, Trusts must now facilitate a shift in culture, whereby, care must combine the traditional biomedical components of illness management, with a central focus on the individual patient and their family. In principle, each healthcare professional must respect patients and their families as integral to, and coequal with, the multi-professional workforce.

Module Code: HEA3131
Level: 6
Credits: 10
Cost: £360 for Sept 2019 to July 2020

Who is this module for?

The teaching and learning strategies used within this module will be based on face to face delivery, to include half a day undertaking a patient shadowing experience. A combination of lead lectures supported by seminars and workshops, in which scenarios/patient stories will be considered, will generate insight into the elements that impact upon patient family-centred care (PFCC). Application and analysis of such elements will be made to actual patient journeys to encourage consideration of 'what we do now to support patients and families?' and to question, 'are there different ways of supporting patients and families?' Delivery will be directed towards the development, through analysis and critical consideration in seminars and workshops, of processes to support PFCC, with the aim of developing both effectiveness and efficiency.
Practitioners accessing this module will be encouraged to draw on a range of practical inter-professional observations. Critically reflective teaching, learning and self-assessment approaches will be used to frame new insights and cascade altered perspectives.
Face-to-face classroom-based activities will be enhanced by the use of appropriate technologies to support learning. These may take the form of video, podcasts or posted written patient journeys and will draw upon blog sites to further inform the reflective lenses of Brookfield, which will be adopted/adapted by students, in formulating their summatively assessed work.

What are the key aims of the programme?

Patient and Family Centred Care (PFCC) is an approach that seeks to improve the quality and safety of patient care, by fostering communication within, and between, families and healthcare professionals. As an integral part of the patient care pathway, the values and views of family members should form a fundamental part of the patients care plan throughout the patient journey. This module seeks to adopt a reflective approach towards supporting the development of staff in their provision of PFCC. Using Brookfield's reflective approach (1995) the module will enable staff to offer holistic, personalised patient and family-centred care, whilst acknowledging their role within the wider inter-professional workforce.

What will I study?

• Brookfields reflective model;
• Critically reflective writing;
• Drivers in patient family-centred care (PFCC);
• PFCC models for improvement/option appraisal;
• Cardiothoracic Care pathways;
• Patient shadowing
• Process mapping
• Patient stories
• Measuring improvement in PFCC in CT environments
• Interprofessional team working/care planning in cardiothoracic care;
• Safe guarding vulnerable adults;
• Professional, legal and ethical considerations of provision of PFCC;
• PFCC in dementia/deprivation of liberties/mental incapacity.

How will I be assessed?

The formative assessment approaches adopt a deliberate inter-professional approach. In the context of discussion-based workshops and seminars, students will be encouraged to collectively analyse concepts of patient family-centred care (PFCC), whilst reflecting upon their own experiences of patient shadowing, as well as that of colleagues. These shared reflective episodes, which may be verbalised or written, will be drawn upon to frame the final summative assessment. The notion of 'critical friend', who may be the module lead, as well as peers, will be utilised to cast insights into shared individual observations on PFCC.
A critically reflective account, using Brookfield's lenses as the framework, of a patient journey in which patient and family-centred care is analysed in the context of inter-professional team working. (2,000 words)

On successful completion you will:

• Critically analyse the steps of cardiothoracic patient care pathways from admission to discharge.
• Critically reflect, using Brookfield's lenses, on approaches to patient/family-centred care, within the context of the wider multi and inter-professional cardiothoracic workforce.

Study Dates and Venues

Further Information

Module availability varies from year to year and will be subject to minimum student numbers being achieved. Places will be allocated on a first come first served basis. Due to the popularity of some modules it may be that the module is fully booked when your application is received. We will include your details on a waiting list and allocate you a place on the next available intake.

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For further information regarding module content, please contact Module Coordinators Jeannette Ellis on 01695 657025 or email or Justine Brislen on 0151 600 1686 or email


This module can be studied on a stand alone basis. It is an optional module on the