Student Support

Edge Hill University provides a comprehensive student support service – we can help you with almost anything to do with your University life.

To find out a little bit more you can click on the tabs below.

Access Programmes Team

The Access Programmes Team will ensure that you are getting the most out of the programme and achieving your full potential, in order to successfully pass Fastrack and  start your undergraduate course in September. You will be allocated Personal Tutors who will support you through the Fastrack programme.

If you have any concerns or questions, please come and have a chat with a member of the Access Programmes Team who will be in B104 on the first floor of the Business School.

Student Services

Student Services is here to help and guide you during your time at university. We have dedicated teams who can support you with your studies and your wellbeing. The teams provide advice on a wide range of areas, including:

Accommodation – information relating to on and off campus accommodation, paying halls fees and handling any issues in halls.

Campus Life – help to settle in to life on-campus, make friends and feel part of the Edge Hill community.

Campus Support (Security) – Campus Support provide an out-of-hours support system for students on-campus to ensure you feel safe in your accommodation. You can contact them out of hours on 01695 584227.

Care Leavers – support during your time at university through a dedicated contact.

Counselling – finding solutions to your problems, ways of coping with university, or just a safe place to talk.

Inclusion – individually tailored support for student with disabilities, autistic spectrum conditions and physical  or sensory impairments.

Money Advice – advice and information if you are struggling financially or need support with managing your money.

Multi-Faith Chaplaincy – pastoral guidance and support for students of all faiths and none.

Wellbeing –  support for issues that affect your wellbeing such as anxiety, stress, low mood or feeling overwhelmed.

For further information about these services, please visit the Student Services website.

Learning Services

Library and Learning Services help all learners make the best use of their services to support your studies, whether on campus or at a distance.

Throughout your time at Edge Hill University Library and Learning Services will be available:

  • to help you find out all about library print and digital resources, library facilities and learning spaces within Catalyst
  • to provide academic skills support (UniSkills) at all levels of study from assignment planning to submission and more
  • to provide support using IT, accessing Wi-Fi on campus and learning technologies including Learning Edge – the University Virtual Learning Environment (VLE)

For more information about accessing Wi-Fi and changing your password please take a look at Ask Us, an online knowledge base of FAQ –

Find out more about Library and Learning Services at


The Careers team aims to help students develop their employability, offering opportunities to learn, gain transferable skills and acquire relevant work experience. We encourage all students to use our services from 1st year onwards.

We can help you with the following:

Part-time work and summer jobs

From looking for part-time work to writing your CV, job applications to preparing for interview, we can support you in your search for part-time work. Read more on our website.


Why not boost your CV by volunteering your time? Volunteering can be a route to employment, or a way to try something which may help you choose a career. It also provides a great opportunity to give something back to the community. Read more on our website.

Find Out More

Once you have enrolled you will have access to our dedicated online vacancy service. We advertise over 100 opportunities a month including part-time work, voluntary positions and Graduate vacancies. You can also access a wide range of resources and book on to workshops including CV building and job searching.

Important information about the MenACWY

MenACWY vaccination

Meningococcal bacteria can cause meningitis (inflammation of the lining of the brain) and septicaemia (blood poisoning). Both diseases are very serious and can kill, especially if not diagnosed early. The early symptoms of meningococcal disease are similar to those of flu, so students need to be able to recognise the symptoms very quickly (even if they have been vaccinated, the vaccines offered through the routine immunisation programme do not protect against all forms of the disease). A full description of the signs and symptoms of meningitis and septicaemia can be found at and

Older students are at greatest risk of the MenW meningococcal disease, especially when starting university where they will come into contact with many new people of a similar age, so they will need to get vaccinated to protect themselves. Vaccination also reduces the risk of them carrying the bacteria and so protects other people. This should, in turn, prevent the numbers increasing to serious levels. You may have had a MenC vaccination as a baby and again more recently but this will not protect you against other meningococcal groups. The MenACWY vaccine will increase your protection against MenC and help to protect you against three other meningococcal groups (A, W and Y). It is still important to know the signs and symptoms of meningitis and septicaemia because there are many other bacteria that can also cause these illnesses, including the group B strain that is not covered by this vaccination.

You should contact your GP to arrange receiving the vaccine now, before you arrive at university. If this isn’t possible, you should register with a GP in the area when you start university and arrange to get the vaccine there. This should be done straight away – ideally in the first week of term.

Public Health England (PHE) is also reminding young people to make sure they are vaccinated against measles, after new cases were reported across England. Young people who are unsure if they have been fully vaccinated should check with their GP and make an appointment to ensure they receive the 2 doses of MMR vaccine required.

Further information about both vaccinations can be found on the NHS Choices website.


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