Appendix 30 – Complaints Procedure: 2015-16

This procedure describes the way in which a student can make a complaint to the University and the time limits in which this needs to be completed.  It explains the various stages to the internal process and what to do if the person is not satisfied at the end of this process. Surprising Terms Stage […]

Appendix 24 – Student Charter: 2015-16

The Student Charter sets out the terms of the partnership between Edge Hill University and its students.  It summarises what a student can expect from the University and what is expected of them in return. Surprising Terms It covers all students on taught programmes.