Appendix 30 – Complaints Procedure: 2015-16

From:Student Services
Part of: Academic Regulations > Academic Regulations 2015-16 > Appendices 2015-16


This procedure describes the way in which a student can make a complaint to the University and the time limits in which this needs to be completed.  It explains the various stages to the internal process and what to do if the person is not satisfied at the end of this process.

Surprising Terms

Stage 1 – Informal Stage
You must attempt this stage before you can request a formal investigation

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