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Academic Records Team

The Academic Records Team is responsible for all course related record management. This includes providing advice and guidance on module and course level enrolment, intercalation (taking time out), transfer, repeat years, and programme withdrawal. The team also provides confirmation of attendance documentation and can help students obtain Council Tax Exemption Certificates.

Apply Online (Fastrack)

Currently a pilot scheme allowing direct application to the university for FASTRACK 2018 only. Potential students can apply and they have 90 days in which to complete their application Direct applicants are those who don’t come via traditional routes, eg through UCAS after A levels.  There are usually 120 or so Fastrack students annually so […]

Ask Us

LibAnswers branded as Ask Us by Edge Hill University provides an internal and external knowledge base, students and staff and prospective students. Also as part of our annual subscription Ask Us provides us with a Live chat system, text service and statistical recording system. The system is currently used by Learning Services and student services […]

Azorus CRM – International

The international CRM system is used to communicate with enquirers and applicants via email. By using the CRM our aim is to build trust with prospective students and build and maintain a relationship. In turn, this plays a crucial role in converting interest into application, and applications into firm-choice students.

Box of Broadcasts

Box of Broadcasts (BoB) students and staff can access programmes from over 65 free-to-air channels and radio programmes to help with work or study. To sign in simply click the ‘Login to BoB’ button, then start to type ‘Edge Hill’ select Edge Hill University’ which will appear below the ‘Where Are You From?’ form field. […]

Campus Accommodation

Information for Applicants If you have applied to Edge Hill University and firmly accepted a conditional or unconditional offer on an undergraduate course (CF or UF), you will receive an email to the address you provided to UCAS within two working days. This email will explain the application process to apply for a room in […]


The Chaplaincy Service is here to support Edge Hill University students and staff of all faiths and none and we offer a confidential and non-judgemental service from a spiritual perspective.

ClaroRead Cloud OCR

The ClaroRead Cloud OCR service gives you document conversion (OCR) from any browser on any desktop PC, laptop, tablet or phone. You select a document or take a photo, it is uploaded and returned to your file in a few seconds in the format you need – Word, PDF or plain text. ClaroRead Cloud OCR […]

Connect to the eduroam Wi-Fi Network

Edge Hill University now provides an eduroam wireless network across our campuses. With eduroam you can login with any Wi-Fi compatible phone, tablet or computer to give you secure access to the internet and other Edge Hill online services. Connecting to eduroam Connect to eduroam in the list of wireless networks and login when prompted: Username: (e.g. […]


The Counselling team offers a wide range of services free of charge to Edge Hill students and staff. Our experienced, qualified counsellors can offer help in finding solutions to problems, ways of coping, or just a safe place to talk.

Disability Support

Inclusion Team

The Inclusion Team provide individual tailored support to applicants and students with disabilities, autism spectrum conditions, physical or sensory impairments, and mental health support needs. You are encouraged to make contact with the team as soon as possible. For more information and to get in touch, visit our inclusion page.

SpLD Team

The SpLD Support team support learners with Specific Learning Difficulties (SpLD) such as dyslexia, dyspraxia, dyscalculia and sometimes ADHD. For more information and to get in touch, visit disability support.

Download files and folders from OneDrive or SharePoint

You can download files and folders from OneDrive or SharePoint Online to your computer with just a few clicks. Here’s how: On your OneDrive or SharePoint Online website, select the files or folders you want to download. Select Download. If your browser prompts you, choose Save or Save As and browse to the location where […]

Edge Hill Sport (Online shop)

Edge Hill Sport Online shop enables you to make membership purchases including renewals, court bookings and exercise classes. Your bookings, purchases, and personal details can be viewed and amended. You can also renew and enrol your children’s activity courses online including our swimming and trampolining lessons. Our system works in real time and is available in […]

Education Placements

InPlace is the Faculty of Education’s online placement management system. The system is available to staff and students 24 hours a day on- and off-campus by logging in with your Edge Hill username and password. Help and Support If you do not have access to InPlace or require any help or support contact the FOE […]

External Examiners Details

Universities and other institutions with degree awarding powers are responsible for the quality of their educational programmes and the standard of the awards to which they lead. The external examiner system within UK higher education is one of the principal means for assuring the maintenance of threshold academic standards, and the quality of the evidence […]

FM Feedback

Facilities Management are committed to providing high quality services, you can help us to continually improve our services by telling us how we are doing. Please tell us if you have had any problems with our services or If any of our team has gone ‘Above and Beyond’ to resolve an issue. If you do […]

Global Opportunities

A range of Global Opportunities to enable Edge Hill University students to gain new skills and international experiences. Many opportunities form part of students’ programmes and are within Faculty areas. Some opportunities are non-course-based and open to all students. Erasmus, study abroad, work abroad, travel abroad. Current Students  


GO is going in Summer 2017, to be replaced by a new home for students and staff to access University systems and services and find information to support their studies or work.

Google Drive

Students with a Google Mail email account can use Google Drive to upload and store any file type and then access them from anywhere. Google Drive is good for the quick creation of documents and to collaborate in real time. You can share with people inside and outside the University and have the ability to […]

Graduates First

Edge Hill Careers subscribe to a tool called Graduates First which allows you to practice a range of psychometric and personality tests commonly used by employers as part of the recruitment and selection process. Registering as a graduate to use Graduates First If you are a recent graduate from Edge Hill University, to gain access […]


Graduway provides dedicated platforms for school/university/alumni communities. The Edge Hill platform provided by Graduway is known as Edge Hill Connect ( and is used by our alumni, current students, and staff. The platform allows alumni to support one another (and current students) with careers advice and guidance, keep in touch with classmates, keep up to […]

Hall Fees/Accommodation Payments

If you are moving into halls you will have three steps to complete, including paying your hall fees: Sign your e-licence agreement within five days of receiving your room offer. Pay £150 damage deposit with five working days of signing your e-licence agreement. Arrange payment of your halls fees within five working days of signing […]

How Your University Delivers Value for Money

The money the University has to use comes from a range of sources, including tuition fees, grants and money from things like accommodation and catering.

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Information Governance

These pages provide information and guidance relating to compliance with information legislation, including records management policies. General Data Protection Regulation (GDPR) The Data Protection Act The Freedom of Information Act (FOI)

Inspiration 9 IE

Available for both Windows and Mac devices, the Inspiration 9 IE software provides a framework to create mind maps, process flows and other diagrams to brainstorm ideas and explain relationships.

Invoice Payment

Use this service if Edge Hill University sends you an invoice for payment. You will need both your student/customer reference number and invoice number. Please note: This facility is for payments to Edge Hill University only. We are not able to take payments here for Edge Hill Enterprises or Edge Hill Property Services invoices. If […]

Language Steps

Language Steps are extracurricular evening language classes aimed at students, staff and members of the community who wish to learn a brand new language, or consolidate existing knowledge of a language. Language Steps is perfect for individuals who wish to take up a new hobby, prepare for travel abroad or for students who wish to […]

Law Clinic

Administered by the Law school administrator and allows staff/students to request free legal advice from third year law students, supervised by a qualified member of staff.

Leaving University – Student Account Closure

Your student account will typically be terminated within 30 days of withdrawal and/or your course instance end date. Student network accounts and all account content will be permanently deleted 12 months after the course instance end date. This means you will no longer have access to the following: Your University email address, via Office 365 […]


Assessment software developed by educators for educators Liftupp triangulates all assessment data to give a complete picture of student performance, professional competence and regulatory body compliance provides unlimited access to thousands of high quality online courses and video tutorials written by industry experts. Related The privacy notice contains relevant information relating to the use of this system.


MyFM provides a range of services for Facilities Management: Accident Reporting Car Sharing Parking Conference Enquiries Equipment Manuals FM Feedback Hospitality The Hollies MyJobs FM Reserve a parking space for car sharers Request a Parking Permit Upay Visitors at Reception Visitor Parking

Non-Invoice/Additional Payment

Use this service to make a payment for a non-invoice item or make an additional payment for your fees.  You will need to provide your Student ID and Date of Birth in order to make an additional payment. Items which can be paid for here may include: pre-payment/payment of modular tuition fees top-up of hall/tuition […]

Office 365 ProPlus Download

Students and staff of the University can get Microsoft Office 365 for free on up to 5 personal devices as well as access to online versions of Office 365 products and 1TB of free OneDrive storage. Software Included Word, Excel, Outlook, Access, PowerPoint, OneNote, and Publisher.      Download and install To download Office 365 ProPlus, you need: your username, for example,’ your University password Your username is […]

Online Practice Assessment Record and Evaluation – PARE

The Online Practice Assessment Record and Evaluation (PARE) tool is a Health Education North West initiative supported by a team of academics, developers and administrators from across the region and based at the University of Chester. Its intuitive design allows a wide range of multi-professional users to access and record information securely from any Internet […]

Post and Parcels

You can collect parcels or ‘signed for’ items from the FM Post Room at the Durning Centre during the following times: Monday – Friday during term time: 7:00am – 7:00pm Monday – Friday outside term time: 7:00am – 5:00pm Saturday during term time: 10:00am – 2:00pm You will be sent notifications showing availability outside of […]


RefWorks is a web-based commercial reference management software package that allows users to create and store a personal database by importing references from text files or online databases and other various sources. Can use these references in writing papers and automatically format the paper and the bibliography.

Register to vote

Students who have a permanent home address and a term-time address can registered to vote at both addresses. Students that are registered to vote in two different electoral areas are eligible to vote in local elections for the two different local councils. It is a criminal offence to vote twice in a UK general election.

Registering with a Dentist

Dental examinations are available at Ravat and Ray Dental Practice based in the West Lancashire Health Centre, Ormskirk District General Hospital – to make an appointment ring: 01695 578019 NHS dental treatment is free for people under 18 (19 if in full time education). Other exemptions do apply.  Please ask for details.  Evidence of exemption must […]

Registering with a Doctor’s surgery

We strongly advise that you register with a GP surgery in Ormskirk. You can do this as soon as you have your term-time address. The earlier you can register, the better, as you don’t want the registration process to delay an appointment should you become unwell. There are a number of inclusive GP practices in […]

Request confirmation of course details

Requests for confirmation of student status and term dates, including letters for banks should be requested by emailing Requests can take up to 5 working days to process and can either be collected from the Student Information Centre Help Desk or posted to the students term or home address. Requests should be sent from […]

Student Complaints

We recognise that things can go wrong and that sometimes standards can fall short of what we expect and you may want to complain.  The University has a Student Complaints Procedure to deal with your complaint. You can make a complaint if: you are enrolled on a course at the University; you have recently left […]

Student Terms and Conditions

As a student at Edge Hill University you will be bound by a number of Regulations, Rules, Codes, Conditions and Policies and agree to comply with the provisions of them. This page provides details of and links to all documents which form part of the terms of your agreement with the University. The Regulations, Rules, […]

Tuition Fees Payment

You can use the Tuition Fees service if you are a full time or part-time student and wish to pay for your fees in full or set up instalments using your debit or credit card. Please note: If you study modules within the Faculty of Health or Faculty of Education you can not use this facility. […]

Uni Skills

Uni Skills is a brand new package of workshops, hands-on support and online resources created to help you develop a range of essential academic skills and to enable you to produce high quality University assignments.


UniHub (CareerHub) provides students, graduates, staff and employers to access the following features: Employer management and CRM functions Student Appointment management Advertising of Vacancies and Opportunities Creation of Web Forms Management and Advertising of Internal and External Events Effective promotion and online management of resources (FAQs, Information Sheets, Links, Podcasts, Videos etc) and more. Related […]

University OneDrive

Microsoft OneDrive for Business allows staff to upload and store files and access them from anywhere. You are provided with 1TB of storage, but there are limits on individual file sizes. It is also available for transient research data. This is an alternative storage solution to the (Y: Drive) and (Z: Drive). You can sign […]