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Help with University IT

All University systems are available 24 hours a day, 7 days a week and we work to provide you with access wherever you need it, at work, at home, on placement or at University. All you need is your network username and password, it gives you access to all the systems and services listed below.

What is it? What does it do? How do I access it?
Library Catalogue Access to 250,000 books, journals and other teaching and learning related resources. Electronic access to 50,000 eBooks, eJournals, digitised book chapters, exam papers and online reading lists. Access your personal library account where you can request items of stock. Login to GO and follow the Library link at the top of the page, or visit: http://library.edgehill.ac.uk
Learning Edge Learning Edge is a suite of systems which can be accessed online to support your learning experience. At the heart of Learning Edge is Blackboard Learn (version 9.1), which is where you will find your Programme or Module course areas. Within these course areas you have 24/7/365 access to:
  • Communication and collaboration tools such as notifications, announcements, discussions, blogs and wikis.
  • Course materials such as course/programme handbooks, audio and video.
  • Mobile access (Blackboard Mobile Learn) to Learning Edge communications, handouts, grades etc.
  • Assessment tools to support electronic submission of coursework, electronic feedback and communication of grades.
Use your network username and password to access Learning Edge via the GO Portal. Follow the Learning Edge link at the top of the page. If your course isn't listed, seek advice from your lecturer. Or by a direct URL at http://learningedge.edgehill.ac.uk If you have an Android, iPhone/iPad/iPod Touch or Blackberry you can download the mobile app from your App store.
  1. Search for Blackboard Mobile Learn.
  2. Once the app is downloaded and opened search for Edge Hill University.
  3. Select it then log in using your network username and password.
Edge Hill University Network Secure storage for your data and files is provided through the network. Generic software such as Microsoft Office is available in addition to subject specific software such as DreamWeaver, SPSS and Minitab. Access to the Internet and email is also provided. Log on to any computer on campus, using your student number and password (provided at registration).
GO Portal Logging in through GO will give you access to all University systems, as well as allowing you to personalise your working space. Add tabs and panels to make GO work for you.From home, you can work with your saved files and data securely, giving you the flexibility to work where you need to.

Click Login at the top right of this page or visit http://go.edgehill.ac.uk.

Watch this short introductory video guide to the GO Portal

Email

All staff and students have a university email account. We are currently changing email systems - newer students (2009 onwards)  receive a Google Mail account (joe.blogs@go.edgehill.ac.uk), whilst earlier students (pre 2009) have a traditional address (student number@edgehill.ac.uk).
Learning Services keeps in touch with you about your library record and books on loan via email so please check regularly. 
It is also the primary method of communication for teaching staff. 
The Institutional VLE, Blackboard, has its own built in email system which may or may not be used for your courses (at the discretion of module leaders). Although this is separate, you have the option of forwarding all Blackboard emails to your main Edge Hill student account. 

Login to GO and follow the Email link at the top of the page.

TurnItIn TurnItIn is Edge Hill University's anti-plagiarism e-submission system. TurnItIn components allow e-Submission, plagiarism detection and online marking. TurnItIn is integrated within Learning Edge. Access Learning Edge as above.
PebblePad PebblePad is an e-Portfolio system currently used within Edge Hill's Faculty of Education. It provides staff and students with access to a range of tools for purposeful collection of digital items, such as ideas, evidence, reflections and feedback, which can be presented as evidence of a person's learning and/or ability. You can access PebblePad via the GO portal - if you haven't got the panel available already you can add it:
  1. Log into GO
  2. Hover over Tools (top right)
  3. Click Add content
  4. Add PebblePad
You can now use this to access PebblePad from the GO Portal. PebblePad can also be accessed from http://www.pebblepad.co.uk/edgehill
RefWorks RefWorks is a web-based bibliographic management tool that allows you to create a database of references. References can be added manually or imported from electronic journal collections and Google Scholar. Log into GO and follow the Library link at the top of the page, or visit: http://library.edgehill.ac.uk . Help and support is available through the RefWorks Training page.

Learning Edge Guides

Learning Edge Guides

Learning Edge Guides

If you can't find what you need in the guides below, please check our FAQs.

Learning Edge
This quick guide describes the suite of Edge Hill University teaching and learning systems that are contained within Learning Edge.

Learning Edge: Getting Started
This guide will help you get started with accessing and using Learning Edge.

Mobile Learn: Apple Installation and FAQs
A quick guide on how to download the App and covering the most frequently asked questions in relation to running Blackboard Mobile Learn on your Apple mobile device

Mobile Learn: Android Installation and FAQs
A quick guide on how to download the App and covering the most frequently asked questions in relation to running Blackboard Mobile Learn on your Android mobile device

Mobile Learn: Blackberry Installation and FAQs
A quick guide on how to download the App and covering the most frequently asked questions in relation to running Blackboard Mobile Learn on your Blackberry mobile device

Mobile Learn: Setting your Course Notifications in Learning Edge
This quick guide explains how to set up Learning Edge to send notifications to your Blackboard Mobile App.

TurnItIn: Frequently Asked Questions
A quick guide to accessing and using TurnItIn, plagiarism detection software.

PebblePad: Frequently Asked Questions
A quick guide to accessing PebblePad ePortfolio software (Faculty of Education students only).

Help & Guidance:
This guide will help you with solving problems experienced when using Blackboard 9.1

How to change your browser
This is a quick guide to help ensure you are using a browser that is optimised for use with Learning Edge.

Contact

Edge Hill University
St Helens Road
Ormskirk
Lancashire
L39 4QP
United Kingdom
GEO: 53.559704; -2.87388
01695 575171
01695 579997

Location